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Resort Details
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Customer Ratings & Reviews
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5894 reviews-
Our memorable experience in London via Hilton Hotel Kensington
Overall experience was excellent. I would like to make special mention of the quality of service the staff has extended to us ... Rakita who took care of our room, Denish and Raquel at the Reception area, Lopito, Nina and others whose faces we will surely recognize when we go back. They all were so accommodating in answering our questions and giving suggestions on how we can make the most of our vacation. It's our first in the UK and will surely not be the last, specially at Hilton Kensington.
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Great service
Very good location, rooms where clean and comfortable. Food was really good, the best part was the restaurant/bar service, Laura Trotta made our stay great, we where a big group and didn't wanted to go out at nights because of her great service.
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Hilton was good nothing flashy, nice and convenient to/ from airport and Notting Hill
Room and service were nice, I think they use the term upgraded room a bit too much as our room was upgraded but nothing different to a simple bed and bathroom. Warning about the showers, I was touching the roof at 6 foot 2 inch so bending down every time in the shower wasn’t the most comfortable.
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Excellent Customer Service
Hilton Kensington Always a very polite team welcoming you, from the front reception, to the bar and the breakfast team. Food really nice and they make great cocktails. Very comfortable duvet and pillows. Would highly recommend. Karen Ps the Westfield Shopping centre is a few mins walk which is an extra bonus! Lol
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Fantastic place for a few nights!
Fantastic place to stay! All staff are extremely friendly and helpful, room had plenty of space and was well equipped and very clean. Breakfast is amazing, many choices of both hot and cold food and many drinks to pick from! (See photos) Would definitely stay again!