Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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One-of-a-kind experience
Incredible history and decor are dotted throughout this hotel. The rooms are spacious and tidy, with extremely comfortable pillows. This location is close to the heart of everything. There's an Irish Pub which is great if you're staying during the week and need to grab dinner. Several movies and TV shows have also filmed here, which is a cool tidbit.
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Unusually dark and uncomfortable room
This hotel is almost a century old, and some things look like they haven't been updated since its inauguration. My room was so dark that moving around and seeing my stuff was difficult. The main light was a dim lamp at a corner of the room. The bathroom was at the end of a corridor that didn't have any lights, and the bathroom light switch was inside the own bathroom, so the whole thing was pitch black. The bed and the pillows were both very uncomfortable. I couldn't stop thinking how many people had used them in the last 97 years. I am not attaching photos to this review because they would be a black rectangle on the screen.
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Stay here when your options are limited.
Hotel is mediocre at best. The type of place that you stay at when there are no other reasonably priced options. They are there for the people attending conventions. If you have other options, don’t hesitate to book elsewhere. Internet was awful. Staff was nice so no complaints there.
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Grand Building
A beautiful hotel ideally located for exploring the city. The common/shared areas of this hotel are very grand and beautiful being immaculately maintained. there are fitness and relaxation facilities along with a restaurant, Irish pub, shop/takeaway and gift shop. Our room was to the front of the hotel which provided fantastic views. Our room felt outdated but was very comfortable. This was not a cheap place to stay, eat or drink. Room not worthy of a 4 star hotel but hotel in general is.
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Favorite place in Chicago
One of my favorite places to stay! Also Ozel is the best!!! He helped us get alllllll the Hilton honors points. Ozel I will never forget u. I will be naming my firstborn son after u. Your rapport building skills are fantastic. Keep up the solid work my friend.