Resort Details

Dining
OnSite Dining
  • Bars
    BARS 

    Glass Bar (adults only)
    La Cantina (adults only)
    Sens Wet Bar (swim-up)
    Wet Bar (swim-up)
    Coffee & Me by Grand Oasis Palm
    Lobby Sports Bar
    Isla Mujeres Beach Bar
    Cocoa Bar
    Bites Bar

  • Café Del Mar Terrace
    indoors adults-only gourmet restaurant.
    Grill & Seafood 
  • Market Place
    • Le Buffet: International buffet
    • Bites: American fare
  • Restaurants
    Cocoa
    2023 Tripadvisor Travelers’ Choice Winner
    Seafood & Grill

    Maki Taco
    2023 Tripadvisor Travelers’ Choice Winner
    Japanese & Mexican fusion

    Los Agaves
    Mexican gourmet

    Bites Food Hall
    El Buffet: Mexican buffet
    Dos Lunas Terrace: Pizza, pasta, ice cream

    La Hacienda Food Hall
    El Buffet: Mexican buffet
    Sweet Palm: Children’s buffet

    Las Palmas
    International buffet

    Isla Mujeres
    Sushi and snacks by the pool and beach

    Careyes ($)
    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#1 in Mexico)
    Gourmet Mexican-French fusion

    The White Box ($)
    2023 Tripadvisor Travelers’ Choice Winner
    Mediterranean gastrobar

    Miramar Restaurant ($)
    International cuisine

    Le Petit Chef ($)
    An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes

    Romantic Beachfront Dinner ($)

    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made directly at the respective dining venue; reservations at adults-only restaurants are also available at the Oasis Plus concierge desk.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8393 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxing beach retreat

    We booked a short beach retreat at the Sens. I was pleasantly surprised with the whole experience! Upon check-in we were upgraded to a balcony room, which had a bottle of wine waiting for us. Our room was clean and comfortable. All the staff were very friendly and helpful! Particularly Omar in concierge, Alejandro the bellhop, Martin, and the young lady at the Sensoria and Sens beach club. We were able to have all our meals at the a la carte restaurants thanks to the easy reservation system. Careyes was a treat, and Miramar has the best view and great service! Our favorite area was the Sensoria Pool Lounge, we really enjoyed the Bianca Party! We found the property to be clean and the service was excellent. We will definitely be back!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BEST TRIP EVER

    Javier is a must try. Best bartenders in all of Cancun. If you're debating staying anywhere else, STAY HERE! Awesome, fun, and endless enjoyment. We saw him everyday and his passion made our stay A+! There is no better value or entertainment in the area, and we were here for 6 days!!

    Mar 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation

    The staff was so friendly and helpful. The food was great. The facility and the pools were impeccable. The beach area was amazing and the shows (entertainment) was great! The bartenders were accommodating and even had a menu of frozen drink specialties. The coffee spot was just like Starbucks!

    Mar 19, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Las Palmas Buffet

    Las Palmas Buffet. My fist day at The Sense Cancun was a pleasant. Hotel and staff was nice and very friendly. I also visited the local Las Palmas Buffet and enjoyed very much their delicious food and friendly staff. On my next day I decided to have my dinner at the same restaurant again. The dinner time just started and restaurant was empty. There were lots of good food to choose from and finally I had my 2 full plates with delicious food and deserts and I was trying to find a table. Unfortunately I was not able to - the server named Miguel (I believe) quickly come to me and very angry stated that I cannot take any table I want and to eat anywhere I want, I only need to go to the front door and to request to be sited, and with my 2 full plates, I was escorted by Miguel to the exit. I quickly lost my appetite and was ready to leave this restaurant and never back. The server-men was unprofessionally rude. It was very unpleasant experience during the vacation time and it is totally not acceptable. Ironically I was sited on his area and he just ignored to come to my table. I saw that he served ones the next to me table but quickly passed mine. He was always near the front door talking with his co-workers and never asked if anyone on his tables need anything. I strongly believe that employees like Miguel, without any customer service skills and without any friendly manners cannot work with people who come from all parts of the world to this resort, after their hard-working year. This service is not acceptable and people like Miguel make visitors upset and it's reduce the hotels' popularity.

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst resort I have ever been to by far.

    What a complete let down this resort was. I don’t have the energy to explain but I would rate this resort 1/10 Rooms are terrible the beds are rock hard and everything is falling apart, no shower no room service no comforters no hot water. The food! I have never had worse food on a resort it wasn’t even edible we had to leave the resort to eat because everyone was getting sick…the restaurants were a complete let down the portions were small and the food was even worse. The drinks were disappointing and the cups are not even rinsed out cheap alcohol. The line ups for the “buffet” and the coffee shop and everything for that matter expect to wait at least 30-60min for anything you want. We had 13 people with us and 6 people got sick but people were sick everywhere…the pool was shut down the last 2 days because someone puked into it. The main lobby has no seating they have wooden boxes to sit on. What a waist of money and time I have never wanted to leave a resort and go home but this one I did. I just can’t understand how they could call this a luxury resort …what a complete dump.

    Feb 23, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319