These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- OneUP Restaurant LoungeOneUP Restaurant and Lounge is our signature dining venue designed as a warm and comfortable gathering spot for both locals and guests. Enjoy buffet breakfast before you head out to start your day or sip a relaxing wine or cocktail along with classic American bistro fare in the evening.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Check-in kiosk†
- Children welcome†
- Children's nursery†
- Children's play area, Offsite
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in
- Efolio available to company†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf†
- Hair dryer
- Hairdresser/barber†
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Jogging track, Offsite
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lobby coffee service
- Lounges/bars
- Massage services, Offsite
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking lot, Offsite†
- Pets allowed†
- Photocopy center†
- Playground, Offsite
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand†
- Spa, Offsite
- Storage space
- Street side parking, Offsite†
- Technical concierge†
- Telephone jack adaptor available
- Train access†
- Translation services
- Turndown service†
- Valet cleaning, Offsite†
- Valet parking†
- Valet same day dry cleaning†
- Video review billing†
- Wakeup service
- Water sports, Offsite
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Golf †
- Nature preserve trail †
- Weightlifting †
- Boating †
- Children's program †
- Jogging trail †
- Playground †
- Spa †
- Alcatraz
- Cable Cars
- Chase Center
- China Town
- Fishermans Wharf Pier 39
- Ghiradelli Square
- Golden Gate Bridge
- Oracle Park
- Bank of America
- Chevron
- Financial District
- Levi Plaza
- Moscone Convention Center
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6971 reviews
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Nov 30, 2025Great location & professional staff
My daughter and I had a great time at the Grand Hyatt! It was a great location--convenient to the public transportation. All staff members that we interacted with were professional and kind from the doormen to the concierge to housekeeping to front desk staff. Minor issues were handled quickly and professionally. We would stay here again if our travels bring us back to San Francisco!
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Nov 18, 2025
Impressive Security and Genuine Hospitality Throughout Our Stay
Overall we had a really great stay and every staff member we interacted with, except the bar, truly made an impression. Housekeeping, security, front desk and the doorman were all amazing and the level of service felt like something you would expect at a Park Hyatt property. Although I understand that room renovations are not always within the immediate control of hotel management, the room did feel a bit dated and appeared ready for a refresh. Even with that in mind, the space was very clean, the water pressure was superb and the bed was extremely comfortable. San Francisco water remains unmatched in my opinion and the Balmain bath products were phenomenal and added a luxurious touch that made us appreciate the amenities more than expected. Regarding food and beverage offerings, we only had the opportunity to stop by the bar during our stay. The restaurant itself is somewhat tucked away which can work in its favor because it creates a sense of intimacy but I believe it has the potential to become more of a defining feature which can encourage guests to dine inside the hotel rather than going elsewhere in the city. With stronger visibility and a more pronouced presence this could become a gathering spot fore guests. One thing I really want to highlight is how impressed I was with the way the hotel handles safety and security because that stood out to me more than anything else. When we first arrived, my key did not work and a housekeeper happened to be nearby and when I explained what was going on, she handled the matter perfectly. She did not feel pressured to open the door and she followed protocol exactly as she should by contacting security who came right up and helped us get in with a new key. In the world we live in today, it means a lot to see that this particular hotel takes guest safety seriously. Later in our stay, we went up to what we thought might be a sky bar on the 35th or 36th floor and while we were trying to figure out how to get back down, a security officer appeared out of nowhere. It reminded me of how Disney handles security as they're present but not intrusive. The security officer was very polite and took a moment to speak with us about the hotel and showed us the beautiful views from the function space which was a nice supreise. The only area where I think there could be an improvement would be the bar. Although the bartenders were professional, a warmer and friendlier attitude would create more of a welcoming atmosphere were guests feel valued. Overall, we had a wonderful stay and we will definitely be back during our next visit to SF.
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Nov 17, 2025Good stay near Union Square
My stay at the Grand Hyatt started a bit off. I checked in late around 9:30 pm as I had a previous engagement. Upon check in, the front desk attendant loudly proclaimed I was staying alone (I'm a single young woman). It made me uncomfortable about my stay. However, the valet staff and housekeeping did a great job. They attended my needs and requests promptly. They helped recover the lost confidence I had in the Grand Hyatt.
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Nov 06, 2025
Stellar service from the entire Grant Hyatt SF Team
Thank you to the Grand Hyatt SF team for supporting another successful event. We truly appreciate the time, attention, energy, and effort from everyone. Our experience was stellar, from the bellman and valet team, front desk, housekeeping, catering, Encore AV, and event management. The entire team helped create an environment that welcomed all our Summit attendees. We are very pleased and look forward to hosting another event in the future at this hotel.
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Oct 26, 2025
Great stay at the Hyatt
Stayed in the luxury suite and it was nice. The view was beautiful. It was clean and had nice amenities. Had an issue with the TV that they did not fix but other than that I would highly recommend. I got great sleep in their extra soft plush bed. There was a sauna in the bathroom and a deep tub. They provide bath robes and slippers. This hotel is central to everything you'd want to see so I highly recommend.the only downside is that there is not room service.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $40.68 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $40 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 and under stay free when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. 30+ nights, a fee subject to hotels discretion. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.