Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- OneUP Restaurant LoungeOneUP Restaurant and Lounge is our signature dining venue designed as a warm and comfortable gathering spot for both locals and guests. Enjoy buffet breakfast before you head out to start your day or sip a relaxing wine or cocktail along with classic American bistro fare in the evening.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Check-in kiosk†
- Children welcome†
- Children's nursery†
- Children's play area, Offsite
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in
- Efolio available to company†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf†
- Hair dryer
- Hairdresser/barber†
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Jogging track, Offsite
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lobby coffee service
- Lounges/bars
- Massage services, Offsite
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking lot, Offsite†
- Pets allowed†
- Photocopy center†
- Playground, Offsite
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand†
- Spa, Offsite
- Storage space
- Street side parking, Offsite†
- Technical concierge†
- Telephone jack adaptor available
- Train access†
- Translation services
- Turndown service†
- Valet cleaning, Offsite†
- Valet parking†
- Valet same day dry cleaning†
- Video review billing†
- Wakeup service
- Water sports, Offsite
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Golf †
- Nature preserve trail †
- Weightlifting †
- Boating †
- Children's program †
- Jogging trail †
- Playground †
- Spa †
- Alcatraz
- Cable Cars
- Chase Center
- China Town
- Fishermans Wharf Pier 39
- Ghiradelli Square
- Golden Gate Bridge
- Oracle Park
- Bank of America
- Chevron
- Financial District
- Levi Plaza
- Moscone Convention Center
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6998 reviews
-
Feb 27, 2026horrific stay, avoid
horrific stay, staff lost bag of medical supplies, lied about it, broke into room whilst guest was away at the doctor, billed 140% more than agreed. nightmare of a hotel, management is dishonest
-
Feb 24, 2026Best Hyatt hotel in San Francisco.
This was our first time stay in this hotel. From review, it does not sound like a very safe or updated place and breakfast is so so. To our surprise, this is a very nice hotel with great view, great location and great breakfast. For a globalist, we would like to stay here in the future. Surrounding area is very safe. Does not see too much homeless. The new mayor is making San Francisco great again!
-
Feb 23, 2026
Great experience
While our overall stay was wonderful, I believe the check-in process could be improved with more proactive communication. The front desk staff felt a bit cold and didn't provide essential information regarding breakfast times, locations, or amenities like the lounge and parking until I specifically asked. However, the experience was completely turned around by Victor Diaz, the Director of Operations. He went above and beyond to ensure our stay was exceptional, personally reaching out to handle our accommodations. He even arranged a beautiful birthday cake and decorations for my child, and the suite upgrade made us feel incredibly valued. Because of Victor’s outstanding service, we will definitely return.
-
Feb 18, 2026
Grand Hyatt is Grand
Prime location and walking distance to Union Square, restaurants, and shopping. We had a suite overlooking the city streets and the bay. Gorgeous view day and night! Every staff members were helpful. Parking is nearby but we did valet. Room and surroundings were clean. Enjoyed our Valentine's weekend stay there!
-
Feb 18, 2026
It was so great couldn’t have picked a better hotel to go with my friends the staff was really amazing!
The staff was so attentive, very polite, and helpful. The views were also so amazing. I appreciate the staff’s attentiveness to details and their willingness to my requests of getting me and my friends room together.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $40.68 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $40 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 and under stay free when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. 30+ nights, a fee subject to hotels discretion. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.