Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nice stay!
A good location hotel and a comfortable room! We stayed for 2 nights in this hotel and although we didn’t have a chance to test the facilities we are quite happy with the location which is only a few blocks away from the Union Square with lots of restaurants and shops.
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Jesus Christ Is
Thanks Jesus Christ for giving me a taste of the abundance frequency at the Grand Hyatt hotel! I realize now I am worthy of the abundance frequency. As Dr. Joe Dizpenza says, experience enriches the brain so it’s imperative I treat myself like a VIP as Master Sri Akarshana says. The Grand Hyatt Hotel definitely made me feel like a VIP!
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Great Hotel - Great Service! Thanks to Billy Joe
Great Hotel - I was there for conference and as usual, amazing stay. Special thanks to Billy Joe, the Receiving Clerk, who helped me with the delivery of my packages. USPS delayed one of the packages, and Mr Joe was too kind to help me forward the package to a new address.
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Grand Hyatt Union Square
Hotel is showing significant signs of age, wear and tear. Floors are in poor condition, rugs have not been cleaned and are very dirty/gross. I’m a loyal Hyatt member but I can’t stay here again until they renovate. Bar service was poor, did not eat breakfast here.
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Great central location, great views, solid Hyatt service & quality
We had an awesome, huge 2-room, 2 bath suite on 33rd floor with a spectacular view of the city. My only complaint was that the furnishings in the living room were a bit spartan and could use an update, and the window shades in both rooms need replacing with better, more modern ones. The common spaces were quite nice, and service and overall vibe was very good. Would have appreciated a room service menu at reasonable prices. I did not appreciate the excessive charge for self-parking in the (yes, convenient) public lot across the street (we drove to SF) - although I know SF is notorious for expensive parking prices. Seems to me Hyatt guests could actually get a *discounted* rate, rather than a boosted rate (public rate is $46 for 24 hours - we paid $62). Valet parking was an unconscionable $90/day. All that said, Union Square location was better than I expected, despite being in a busy area, and turned out to be perfect for our needs - especially with 2 small dogs who needed walking (they appreciated the grassy spots). It's one block from the Powell/Hyde cable car, one block from Chinatown, walkable to Embarcadero and Market St/SoMA area. NBA All-Star Weekend activities in Union Square park, and Lunar New Year parade added to the sparkle and fun. Little café in the park had unexpectedly good coffee and pastries. And, yes, we did make a purchse at the Apple Store just downstairs on the corner. :-)