Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed.
2nd Night is Free! Non-refundable Rate - No cancellations or changes allowed.
3rd Night is Free! Non-refundable Rate - No cancellations or changes allowed.
4th Night is Free! Non-refundable Rate - No cancellations or changes allowed.
5th Night is Free! Non-refundable Rate - No cancellations or changes allowed.
Advance Purchase - Special Discounted Rate! Non-refundable Rate-No cancellations or changes allowed.
Advance Purchase - Special Discounted Rate.
Every 3rd Night is Free.
Every 4th Night is Free.
Every 5th Night is Free.
Limited Time Offer! Subject to cancel penalty upon booking. No cancellations or changes allowed.
Limited Time Offer.
Save 15%! Non-refundable Rate - No cancellations or changes allowed
Save 20%! Non-refundable Rate - No cancellations or changes allowed
Save 25%! Non-refundable Rate - No cancellations or changes allowed
Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 29 May 2025 onwards;03 Jun 2025 onwards;12 Jun 2025 onwards;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
Travel Dates: 29 May 2025 onwards;03 Jun 2025 onwards;12 Jun 2025 onwards;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guest will receive every 3rd Night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive: Every 4th night free.
Applicable Dates:
Booking Dates: 01 Dec 2018 to 31 Dec 2050
Travel Dates: 01 Dec 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive: Every 5th night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards;22 Jul 2017 onwards
Travel Dates: 27 Nov 2016 onwards;23 Dec 2017 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Please refer to the hotel advisory for specific penalty.
Applicable Dates:
Booking Dates: 21 Jul 2023 to 31 Dec 2050
Travel Dates: 21 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
OnSite Dining
- OneUP Restaurant LoungeOneUP Restaurant and Lounge is our signature dining venue designed as a warm and comfortable gathering spot for both locals and guests. Enjoy buffet breakfast before you head out to start your day or sip a relaxing wine or cocktail along with classic American bistro fare in the evening.
On-Site Amenities
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Check-in kiosk†
- Children welcome†
- Children's nursery†
- Children's play area, Offsite
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in
- Efolio available to company†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf†
- Hair dryer
- Hairdresser/barber†
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Jogging track, Offsite
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lobby coffee service
- Lounges/bars
- Massage services, Offsite
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking lot, Offsite†
- Pets allowed†
- Photocopy center†
- Playground, Offsite
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand†
- Spa, Offsite
- Storage space
- Street side parking, Offsite†
- Technical concierge†
- Telephone jack adaptor available
- Train access†
- Translation services
- Turndown service†
- Valet cleaning, Offsite†
- Valet parking†
- Valet same day dry cleaning†
- Video review billing†
- Wakeup service
- Water sports, Offsite
- Wireless internet connection in public areas
Off-Site Amenities
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
On-Site Recreation
- Cardiovascular exercise †
- Fitness center on-site †
- Golf †
- Nature preserve trail †
- Weightlifting †
Off-Site Recreation
- Boating †
- Children's program †
- Jogging trail †
- Playground †
- Spa †
Off-Site Attraction
- Alcatraz
- Cable Cars
- Chase Center
- China Town
- Fishermans Wharf Pier 39
- Ghiradelli Square
- Golden Gate Bridge
- Oracle Park
- Bank of America
- Chevron
- Financial District
- Levi Plaza
- Moscone Convention Center
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7003 reviews
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Mar 21, 2026A Day Visit in San Francisco
Great Hotel. Great Service. Close to Chinatown. Close to great restaurants. Worth the stay. We enjoyed walking the neighborhood.
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Mar 12, 2026Good Room & Location. Lower than Expected Service Quality at Reception/Check-In
Friendliness, attentiveness, and care from the reception/check-in staff was below what I would expect for any hotel and certainly for a hotel within the Hyatt group. While the room was good and the location is great, the service of the staff comparable to other similar hotel types was definitely much lower. Doesn't give me confidence in wanting to return there or expecting good service in the future.
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Mar 07, 2026Not a great hyatt
Nightmare check in experience with confused desk staff and outdated rooms. Missing basic amenities like charger outlets by the bed. No curtains to block bright morning light. Full sized beds instead of queens and super flat pillows. thermostat seemed to be wrong as the room wouldn’t get cool
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Mar 06, 2026Great hotel and accommodations. Love the location!
Great hotel and accommodations. Location was central to everything. The staff were attentive and the rooms were nice.
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Feb 27, 2026horrific stay, avoid
horrific stay, staff lost bag of medical supplies, lied about it, broke into room whilst guest was away at the doctor, billed 140% more than agreed. nightmare of a hotel, management is dishonest
Hotel Advisories
General Policy
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $40.68 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $40 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 and under stay free when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. 30+ nights, a fee subject to hotels discretion. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.
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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319