The hotel discount is already reflected in the vacation price.
Package includes:
• Free Daily Cooked-to-order Breakfast
• Complimentary Wi-Fi in Public Spaces
Resort Details
- Tap & TavernEnjoy beautiful views of San Francisco Bay while dining on tasty local cuisine, freshly prepared by our expert catering team. This is a great place to relax after a long day. Our restaurant is family-friendly and offers a kids’ menu as well as full à la carte dining.
- Waterfront RoomAvailable for private catered events
- El Torito
- Elephant Bar
- Il Fornaio RestaurantItalian
- Kincaids SeafoodSteak, Seafood and Pasta
- RoomService
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Children's nursery†
- Communal bar area†
- Complimentary buffet breakfast†
- Early check-in†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Children's nursery†
- Communal bar area†
- Complimentary buffet breakfast†
- Early check-in†
- Electric car charging stations†
- Elevators†
- Evening reception†
- Exhibition/convention floor†
- Fitness Facilities†
- Fitness Facilities†
- Folios†
- Food and beverage outlets†
- Free airport shuttle†
- Gift/News stand†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Indoor pool†
- Indoor pool†
- Laundry/Valet service†
- Lounges/bars†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Parking†
- Parking fee managed by hotel†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Storage space†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Bike trail †Bike trail
- Fishing †On Site fishing pier. Bring your own fishing gear.
- Gym †exerciseRoom
- Indoor pool †Hours 6 AM- 10PM
- Walking track †On Site bay front trail
- Basketball court †Basketball court
- Beach †Beach
- Billiards †Billiards
- Bowling alley †Bowling alley
- Driving range †Driving range
- Golf †Golf
- Gym †Fitness center
- Pool †Pool
- Racquetball court †Racquetball court
- Sailing †At Fisherman's Wharf in San Francisco
- Sightseeing tours †Sightseeing tours
- Tennis court †Tennis court
- Whirlpool †Whirlpool
- Bay front walking/jogging trail
- Burlingame/Broadway dining & shopping
- Cow Palace
- META
- San Francisco International Airport
- TopGolf
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Mar 08, 2026
Worst hotel experience I have had in my lifetime
Never once in my life have I had such an unpleasant experience during check-in. First, the front desk did not grant elevator access to our room cards. After seeing that we were unable to reach our floor in the elevator, the same person who processed our check-in told us to wait in line again to request elevator access, even though it was clearly a mistake on their end. After they finally granted us access, I asked for one more pillow and they said okay. However, after I confirmed the request, they changed their mind and asked me to call room service to have it delivered, saying I should “get in the room first.” During the entire process, while we had to wait such a long time just to get elevator access, there was not a single apology for their oversight. And yes, I never received the pillow I requested three times in the end. I am still shocked by how absurdly awful the service was. This was definitely the worst hotel experience I have had in my lifetime.
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Mar 03, 2026
Hot rooms
This hotel is in a great spot. It’s right on the water and right by the airport. That’s the good part. It’s also very rundown. And apparently the air conditioning is only available in summer months. So my room was 76 and muggy and couldn’t be changed. Which is just odd. So sleeping wasn’t great.
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Feb 26, 2026
Old, dark and musty! Wouldn’t recommend.
Let’s start with the check in. I arrived early and requested an early check in, if available, and was told that it would be a $100 charge for early check in! I obviously did not check in early. This hotel desperately needs updating. The room is dark and dingy and had a musty old smell. The bathroom is outdated, the lighting is terrible and the shower was tricky to turn on. Also, I discovered that the body wash was empty only after already being in the shower! The mattress and pillows were very worn and not comfortable and the carpet is old and dirty. At the very least the TVs should be updated to this decade. The remotes are horrible and there's no guide or ability to stream. I love the view and am very grateful that I was upgraded to a bay view but that was the only good part of the hotel. The breakfast omelette station was great but the buffett food was cold and not edible. I will never stay at this hotel again and would not recommend it to anyone! Over all it was a horrible experience.
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Feb 26, 2026
Not the most updated but fine for a night or 2
Customer service from front desk, to manager, to breakfast attendants was great. The hotel is clearly older and shows its age but the rooms are fine. Other than some slight peeling on the tin nothing jumped out as obvious issues. But the popcorn ceilings and some room furnishings remind you of its age. Location on the bay is great and there is a walking path along the water that is super handy. Breakfast buffet items were ok but not freshly made. Eggs were clearly powder and pancakes, sausage and French toast were clearly heat & serve. Omelette bar was great. I would stay here for a night in the future if I needed an SFO airport hotel but not more than a night.
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Feb 25, 2026
Terrible. No temp control of your own room!
Awful. I’ve been a diamond member for decades. This is the first place I’ve ever stayed where you cannot. Absolutely cannot control rhe temperature in your room. The ENTIRE hotel is set to heat. Additionally the WiFi doesn’t work and the TV doesn’t tune any channels. Hilton and this hotel in particular needs to get their act together and start acting like a global hotel brand. This is just awful. Never again.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Mandatory Charge: 1.5% per room, per stay Daily Mandatory Charge includes: San Mateo County Tourism Assessment includes 1.5% of the guest room rate for all rooms except Airline Crew rooms. This daily mandatory charge is not related to the SSF convention center assessment or CA Tourism Fee or any other assessments.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18