Resort Details
- Barefoot Grill
Grilled snacks and barbecue served during the day.
- Coco Café and Ice Cream Parlor
The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.
Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.
- El Patio
Serving authentic A la carte Mexican cuisine.
- GauchoGrilled specialties.
- Himitsu
Serving A la carte Pan-Asian specialties.
- OlioA la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
- Portofino
Serving classic, A la carte Italian cuisine.
- Preferred Club Lounge BarLounge bar for Preferred Club guests only
- Preferred Club Pool Bar & SnacksSnacks and drinks for Preferred Club guests only
- Various Lounges/Bars
- Barracuda
- Desires
- Manatees
- Rendezvous
- Gaucho Grill
- World Cafe
A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking
- Pool
- Restaurant
- Room service
- Spa†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite
EXPLORER’S CLUB FOR KIDS:
Ages: 3 – 12
At this fully supervised children's program, kids will enjoy the following activities:
• Arts and crafts
• Playground
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Cinema
• Doll nursery and play kitchen
• Water games
• Weekly campout adventures
• Big screen movies on the beach
• Beepers for parental control
• Dinner for children
All Explorer’s Club staff members are certified by the American Red Cross in CPR for children
- Dancing †This resort offers dancing lessons.
- GeneralThis resort offers Spanish lessons and bingo.
- Golf †
- PoolThere are 4 pools and one outdoor hot tub.
- Spa †
For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.
- Volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12862 reviews
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Dec 12, 2025Girls trip
The entire entertainment team was amazing. Jaime, Brian, Gael, Diana, Luis and Angie. There were others whose names I don’t know. There was always an activity and they were so enthusiastic and inviting to everyone. The bar staff inside and out and the restaurant staff were also amazing. Constantly asking if everything was good. We felt taken care of.
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Dec 11, 2025review
I am sure there are nicer resorts for the same price. It really needs to be updated. The shower only had cool water. I wasn't able to make outbound calls on the local phone. I ended up traveling alone and had paid for two people, I tried to call a couple of the local priests, pastors or a family member of theirs that might enjoy spending a day or two with me. One was waiting for my call to discuss it over the phone rather than email/text. When I went to call i could not get out the operator said she had to place the call. It rang and rang and she cut it off. when I emailed the pastor he said he was sitting by the phone waiting and it never rang. We confirmed the number and it was correct.
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Dec 10, 2025“Landlord Special” Hotel that Charges Extra for a Privilege to Leave
Our room looked less “luxury beachfront escape” and more “your friend’s first apartment that came furnished.” Everything felt tired, worn, and very DIY-but-not-in-a-good-way. Rust on fixtures, peeling finishes, patch jobs that screamed “that’s good enough, right?” it was the hospitality equivalent of putting duct tape on a sinking boat and calling it renovated. For a property under the Hyatt umbrella, we expected modern and well-kept… not “2007 called and wants its decor back.” Everywhere we looked, there was something that felt halfway done or long past due for replacement. Rusty hardware, grim-looking details in the bathroom, and that universal white paint that says, “We repaint over problems, we do not fix them.” It honestly felt like the hotel version of a rental where the landlord promises “we’ll get to it next month” and somehow it’s been next month for three years. The pool could have been lovely… if it had, you know, tiles. Instead, there were visibly missing tiles, and heard there was a child that cut his foot during our stay. Nothing says “relaxing vacation” like realizing you need to do risk assessment before letting your toes touch the bottom. For a resort, the pool should be the crown jewel; here it felt more like a DIY project that ran out of budget and never got revisited. We booked directly with Hyatt and, after seeing the state of the place, tried to move to another Hyatt property. We weren’t asking for a handout, we were literally willing to pay the difference to upgrade our stay. The response? Sure, you can move… if you also pay a penalty. So not only were we stuck in a dated, rusted-out “landlord special” room and dodging missing tiles at the pool, but we were also told we’d have to pay extra just for the privilege of not staying there. It felt less like hospitality and more like a hostage situation with a checkout desk. In theory, Hyatt Dreams Sands could be charming with some serious investment and maintenance. In reality, it felt like it was running on brand name and vibes alone. Between the outdated, rusting rooms, the hazardous pool, and the unhelpful response when we tried to move to another Hyatt property, this stay was memorable, but for all the wrong reasons.
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Dec 08, 2025
Disappointing experience
Dream sands had some of the worst food I’ve ever eaten. Never been more excited to get to an airport in my entire life. I watched the bartender fill a half full used glass of champagne and give it to me after I ordered. Property was clearly a poorly updated bad hotel.
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Dec 08, 2025Great daily entertainment crew
The daytime entertainment crew was great! Luis, Diana, Melissa and Carlos were all super friendly and easily made you want to get involved in the activities without being pushy. They remembered names so well and really helped us have a great time. Kudos to their hard work for making the trip such a fun experience!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.