Resort Details

Dining
OnSite Dining
  • Bar/Lounge

    Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

    Barracuda - Barefoot beach bar with magnificent views

    Desires - Sports bar during the day, disco with live music and dancing at night for Manatees
    Sports Bar: Disco (Manatees)

    Rendezvous - Lobby bar

    Showtime - Theater bar (This bar is subject to the entertainment schedule)

    Sugar Reef - Located at the pool area


    *According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Barefoot Grill
    Casual grilled favorites served poolside

    *According to local guidelines, please note that mask use is mandatory at all restaurants.
  • Bluewater Grill
    Steakhouse. Outdoor seating available.

    *According to local guidelines, please note that mask use is mandatory at all restaurants.
  • Bordeaux

    - Elegant French cuisine. For Adults only (minimum age of 16 years old)


    *According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Coco Cafe/ Dolce Ice Cream Parlor

    Open 24 hours

    - Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center

    - Delicious ice cream with a variety of flavors

    - Dress Code: Casual


    *According to local guidelines, please note that mask use is mandatory at all restaurants.

  • El Patio
    À la carte Mexican food served in a friendly atmosphere with traditional dishes

    *According to local guidelines, please note that mask use is mandatory at all restaurants.
  • Himitsu

    À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.

    Hibachi tables for show cooking, under reservation with Concierge.


    *According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Oceana

     À la carte seafood dining experience

    Daily à la carte breakfast.

    *According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Portofino

    À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.


    *According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.

    *According to local guidelines, please note that mask use is mandatory at all restaurants.
  • World Cafe

    - A buffet-style restaurant serving international specialty items and classics

    - Late night bites available

    - Approximate seating capacity: 288

    - Dress Code: Casual


    *According to local guidelines, please note that mask use is mandatory at all restaurants.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4194 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Getaway

    The staff was very helpful. The bartenders were amazing. Antonio in the club bar,Johnathan at the buffet and Anna at the lobby barwere amazing. The pools were beautiful just not enough bartenders. We were preferred members and they really cater to you which was nice. Wish we had privacy on our balcony room.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    dreams natura first time stay

    restaurant definitely met and exceeded my expectations. it was very important for my family to find a place that was mindful, flexible and accommodating to allergies and dreams natura absolutely succeeded in that area. hotel is very well kept, always being cleaned. staff are very friendly and helpful. food here was so tasteful and they have a wide variety of options for dinner restaurants aswell as at the buffet. i would absolutely go back and recommend to others. 10/10

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent, welcoming and hard working staff.

    We had a great week at Dreams Natura - our ages ranged from 5 to 75 and there was so much for everyone! The water slides and lazy river were big hits and the pools were lovely. It was very busy because of Spring Break but we were usually able to get a chair by the pool. The Preferred Club pool was heavenly and a great respite from the little kids. The Explorer’s Club was excellent and our grandkids loved the activities - especially the face painting. Their parents were able to enjoy the adults only pool for a few hours each day. Our pool concierge, Santiago, was outstanding. He made sure we had shade and cheerfully moved the heavy umbrellas for us when the sun moved across the sky. He helped us to keep our family seated together and welcomed us each morning with a big genuine smile and caring attitude. The food was quite good and the only issue was long waits for the restaurants. Once seated, we were always treated like treasures guests. The work ethic of the staff and the friendliness of all of the employees we met throughout the resort made our week a real pleasure.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good overall

    Food was great and preferred lounge was great amazing cocktails and service. Preferred pool didn't have the best service and no music at all that was a big bummer. The room was very nice we had a high floor with views of the mangroves and ocean in the distance. The spa was awesome with the cenote feel however is was not worth more for services than any other spa within UVC. Hydrotherapy was over double the price of other resorts so that was a big bummer.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stay away! Time share resort!

    I am currently staying at this resort. I was going to wait until I got home to leave this however I need to make sure anyone who is even remotely interested in this property, to warn them to NOT stay here! I have been to numerous resorts and this was my first ever Dreams or any under the Hyatt umbrella and it has been the worst! This is a time share resort. We all know about the trap on your way out of the Cancun airport but did you know that you will not be allowed on your transportation to the resort until you tell a resort member no numerous times about a “great opportunity during a VIP breakfast”. The VIP breakfast is the buffet. Then you are not allowed to check into your room before having to tell another resort member no numerous times to a “Amazing opportunity”! We were Literally being held hostage! How has NO ONE mentioned this in ANY review??! They literally bus people in to this resort to sign up for their time share. If I had seen ANYTHING like this I would have ran so fast in the other direction. Seems to be a lot of these reviewers are either paid or not real!! I am not a foodie however the food here is awful!! I was so excited to try the Hibachi grill which is supposed to be the best thing here…oh but nope. Not one available reservation for the entire week!!! The entire week!! Absolutely ridiculous! And how in Mexico are tacos not offered at every buffet?! The only time they have good tacos or tacos at all at the buffet is when they have their VIP breakfast for their time share. Then the concierge doesn’t care at all!! He was rude and condescending!! Especially if you’re not one of their time share members or having the preferred club. Which I should mention will cost as much as your total trip if you want to upgrade after you’ve booked. And if you don’t have the preferred club or are not one of their time share members you are treated like absolute garbage!! Like literal trash!! The chairs as I’m sure you’ve read are nonexistent! I was actually able to get one today however my son had to reserve it at 1:30am the night before. Oh but wait if you join their club they will reserve the chairs for you. Don’t even try getting a drink at the pool bar! They ignore damn near everyone. I’m sure not the members though and their kids. Another thing they are not clear as to what falls under their membership and what you can and cannot use or eat at if you’re not in their club. I am literally a single mom who saved for over a year to go on this trip and brought her son here for his first ever all inclusive. Got the swim out room and all…such a shame that I have cried on more than one occasion. This was supposed to be a relaxed vacation and it’s ended up being the worst Mexican vacation I have EVER been on!!!!!!!

    Mar 28, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319