Every palette will be pleased at Dreams Cozumel Cape Resort & Spa. This Unlimited-Luxury®resort boasts four gourmet á la carte restaurants, one buffet and four relaxed bars and lounges where guests will find everything from kid-friendly favorites to sophisticated Asian-Mayan fusion cuisine. If someone is seeking midnight snack, room service also offers convenient and delicious dining options.
It wouldn’t be a family getaway without a healthy dose of fun and relaxation—and Dreams Cozumel Cape Resort & Spa delivers on both. Daily and nightly entertainment, including beach games, pool parties, cooking classes and live shows mean there’s never a dull moment in paradise. The Explorer ´s Club for children offers a fun, supervised environment for children, complete with staff certified by the Red Cross. Teens can chill at the Core Zone with video and arcade games or chat with new friends. While the kids are away, adults can indulge at the largest spa complex on the island, featuring massages, facials, manicures and everything else needed to be fully rejuvenated. Plus, romantic amenities and our unique location makes this a perfect destination to celebrate special occasions such as weddings, couples escapes, or family vacations.
Property Information
{{title}}
Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
576 reviews
-
Jan 18, 2025Great Staff!
the staff here were absolutely amazing! they made sure that there was always a fun activity for all ages!! If you stay make sure to meet Aaron and Edwin who were sure to make your experience here beyond great! Aaron and Edwin not only planned the activities, but also joined in the fun going above and beyond meeting everyone’s expectations of fun!!
-
Jan 16, 2025Go somewhere else
Poor service from top to bottom, too much to list regarding pur Jan '25 visit. Resort remodel was only 2 years ago???? the rooms and furniture are very outdated. Service was poor and requests go unsanwered or very long response time. Room services not provided until a request was made and response time was very slow or no response at all.
-
Jan 02, 2025
Don't waste your money and time there, not worth it.
The resort is in very bad shape, filthy, and outdated. For such a small resort, more effort could be put into cleaning and repairing broken items. The rooms are moldy, and we had to pay extra to move to a better room, which also had mold. There were not enough chairs on the beach, so we had to wake up very early to reserve at least two spots for our family of five. We also saw staff collecting all the towels and personal belongings left on chairs to reserve spots. Just put more chairs so people don't get frustrated. Suggestion for Improvement: The resort should prioritize thorough cleaning and maintenance of the rooms and facilities. Additionally, increasing the number of beach chairs would greatly enhance guest satisfaction and reduce frustration. Positive Note: The location of the resort is beautiful, and with more effort towards improvements, it has the potential to be a great place to stay.
-
Jan 01, 2025
Friendliest Staff
We had a great trip at Dreams Cozumel Cape! We were traveling as a large group of 5 couples for a week long escape. We had a particularly wonderful meal at Annatto, our chefs Damion and Anahi took excellent care of us and we're sure to check on us during our meal. The host Claudia made sure we liked our seating arrangements and was able to seat our large group together. While there our waiter Garni also worked tirelessly to take care of our large group and didn't miss a beat the entire meal. We had many great meals while staying at Dreams including some lovely meals at Oceana and Gohan. One of our favorite things about the resorts is the ability to visit the neighboring Secrets and Sunscape resorts. My personal favorite was the Coco Cafe, great way to start the day with a tasty coffee and finish the day with some yummy ice cream.😊 Overall, the resort was a great value and the staff here were the absolute BEST. I would love to return in the future.
-
Dec 28, 2024Zen on the Ocean
Very relaxing resort…clean with excellent service. The food is delicious and we are very happy to be here. Everything is clean and service has been wonderful. And it’s nice to have access to all of the resorts on property. Big shout outs to Karina and John at the UVC club. They’ve been taking wonderful care of us.