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Customer Ratings & Reviews
TripAdvisor Traveler Rating
2502 reviews-
A truly great hotel
I have stayed at this hotel so many times over the years. A great place so close to the airport yet in a wonderful tranquil environment. One of my favourite hotels in the world. Great staff comfortable rooms and excellent bars. Xiamora and the other bar staff always have smiles. I highly recommend it.
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Fabulous Resort!!
The hotel was beautiful!!! The amenities from the food to the fitness facilities to the pools to the landscaping——it was incredible!! The staff was very kind and helpful as well!! I highly recommend this resort!! The gift shop was also an added bonus. The walk around the hotel was very beautiful!!
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Exceptional in everything- portrays Marriott well
We had a one night stay. We had to message about taxi pickup - they were very responsive! When we arrived the grounds are beautiful and all staff are warm and friendly. The concierge lounge is sensational - breakfast snacks and dinner! The pools incredible. I had a massage and Pamela was outstanding and the spa had so many amenities! We look forward to returning!
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Probably the friendliest hotel staff ever...
From the minute I first arrived through checkout (8 days later) this was the friendliest staff I have ever encountered anywhere. And as a non-Spanish speaking guest, I had no issues. The hotel also had one of the best Executive Lounges as well - delicious.
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Perfect stay to finish up our trip!
The front desk staff were super attentive and gracious. The executive lounge staff could not have been more amazing as well. I have a gluten allergy and they made me gluten free croissants and bread. Wow…those were incredible. The spa and staff were also top notch. I’ll be coming here many more times. I loved it!