Hotel Promotions

Resort Details

OnSite Dining
  • Bar 10
    Enjoy delectable food paired with your favorite cocktail, while watching an exciting game in our bar in Belen. Mixing the lively atmosphere of a sports bar with the d?cor of a modern restaurant, there's no better place to watch your favorite team.
  • Casa del Caf?
    Get each and every morning off to the right start at our coffee house. Breakfast, lunch and dinner menu available and may be enjoyed to-go or at one of the airy tables overlooking the gardens.
  • Hacienda Kitchen
    Featuring authentic Costa Rican recipes handed down throughout generations, the signature restaurant in Heredia offers the ideal setting to get a taste of local flavor. Serving local ingredients, you won't find a better meal in all of San Jose.
  • La Castilla
    Partake in exotic cocktails at La Castilla. Enjoy the outdoor terrace with your colleagues and family members to take in the views of the Central Valley mountains.
  • La Isabela Steakhouse
    Offering a traditional steakhouse experience with a top-of-the-line grill and a wine list curated by the sommelier, this is the perfect restaurant for a memorable dinner.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2518 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Hacienda Belen

    Although the hotel is nice, the hallways are very echoing making anyone walking, talking in the corridors very noisy. We had a room near pool which added to the noise. We didn’t find the place as restful or peaceful as we had hoped and preferred the AC Marriott round the corner.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Needs Major Improvements

    The Costa Rica Marriott Hotel Hacienda Belen is lovely, however, I did not have a great experience. The resort is gorgeous and peaceful and has so much to offer. It looks and feels exactly like you want it too. They need a much more informative website. The website lacks menus and daily activities as well as direct contact for the hotel. I had call the general Marriott line and they did not even have the correct email address for the front desk. It would be nice to know all of the resort's offerings before arriving. I would have planned time for the history and coffee gatherings. Staff was friendly but I got lost trying to find my room and it took me asking three staff how to find it. I also had asked one restaurant staff were the spa was and they did not know. It's a decent sized resort, so I get it, but that was not fun. The rooms are really nice and I had a great view. The room was clean, super comfy bed, and nice bathroom. However, I went to sleep at a little after 9, and until about 1 a.m., it was noisy and there was a ton of thumping, like chairs being moved around. I did not sleep well at all. This went on for hours. Absolutely awful. Also, the thermostat in the room doesn't go below a certain point (like 68F or 66F), so I was uncomfortable. Hacienda Belen is an aviary, so it was cool to see all sorts of birds. The pool area is very nice. However, because of said birds, the pools were absolutely disgusting. I went in the afternoon and they looked like they hadn't been cleaned all day. I would not go in one. I ordered a drink at the pool, but it was weak, so skip that. I also went to Kuo Spa, which was a good experience. Restaurants were good. I went to Hacienda Kitchen for lunch and breakfast and Bar 10 for dinner. I had great service. I loved the breakfast buffet, because it had gallo pinto, cheese, bread, fruit, etc. Bar 10 does an excellent chifrijo. I also really appreciated the resort store, which had great gifts. Casa del Cafe is attached to the store and I got coffee there. The barista introduced me to Costa Rican coffee and showed me how to drink it the correct way. I forget his name, but he was a gem. I had to be in San Jose and was looking for a relaxing resort with major tropical vibes that was close. This absolutely fit the bill, but for the price, I should have had a way better experience.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good Hotel... near airport

    A bit unfair to try to review this hotel as we only stayed to get some sleep before leaving for the airport very early in the morning to catch a 4.30 AM flight. Suffice to say that the hotel looks pretty good, the rooms are excellent, front desk was organized and efficient and the room service was good. Would certainly recommend from what we saw

    Feb 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friendly, Beautiful, and Clean

    Hacienda Belen is a very busy place and was filled with mostly North American travelers and travel groups during our 3 night stay. The rooms are spacious and very clean. They are well lit. The building is colonial style and was built in the 1980's. The grounds are beautiful and well maintained, The staff is very friendly and accommodating. I do not drink coffee and requested an electric kettle for tea and it was provided. The large restaurant downstairs has a beautiful patio. The breakfast buffet is massive. There is also a lunch buffet. We ordered off the menu and the food was excellent. The laundry service was also excellent.

    Jan 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This Place Saved Our Vacation

    As the title implies, this place saved our stay in Costa Rica! Having never been to CR before, we assumed that staying closer to San Jose would get us the best bang for our buck; so we decided to stay at the Sheraton. Nice hotel, but everything that we picked the hotel for (rooftop restaurant, swimming pool, executive lounge) were all under construction. We stayed 1 night and decided that we had to relocate. Also, the location was not so great either; the biggest benefit was the hotel is located within walking distance of a nice mall. So, we arrived at the Hacienda Belen, and just entering onto the driveway made me feel things are looking up already. Reception had a room ready for us upon arrival, ad immediately after check-in we were met in the lobby by the Manager (Caleb Samudio), who took us on a walk through of the property, had our bags delivered to our room, and introduced us to members of the staff whom we could contact for whatever...WOW! The hotel itself is beautiful, and the grounds are maintained at a vey high level. Throughout our stay (6 days), we interacted with many members of the staff, all of whom were personable and professional. A special shout out to the team in the executive lounge and the housekeeping team. The cost was a little more than the Sheraton, but Totally Worth It! WE have found a home away from home in Costa Rica.

    Jan 24, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319