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Customer Ratings & Reviews
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1860 reviews-
Mediocre for the Price
The hotel staff cleaned our room very late everyday (5pm ish), once when we were in the room, and they forgot to clean it on our second to last day, unacceptable. The restaurant is sub par, potatoes not crisp, maybe two days old. On the positive side the location is very nice, views amazing, and staff friendly.
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VERY DISAPPOINTED!
As a loyal Marriott member, I was sadly disapointed by the condition of the Coronado Island Marriott Resort & Spa. The staff were friendly and helpful. This hotel is definitely in need of a major renovation. The lobby seating looked old and used, the rugs were stained and the tiles in the atrium area were cracked. The restaurant menu was limited and this is the first time I could not get free coffee at a Marriott. The elevator on our wing was out of order for 2 days (still not working when we left). No effort was made to help patrons with their luggage, if needed. You charged $45/day resort fee and $47/day parking. I received no value for either of those charges. This is the first time I have felt the need to write a poor review after staying at every level of Marriott for more than 40 years.
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Disappointed
We were disappointed with this so called resort. It is very old and our ceiling looked horrible. There is a stain on the carpet and I couldn’t open the slider to the balcony. There is a $49 resort fee and the parking is $47 parking fee!!!. When leaving the parking area we were charged another $20 or the arm wouldn’t come up. We got reimbursed for the $20 but the stay there was regrettable. The staff was nice but this hotel is not what we expect from Marriott. Especially for the price and all the fees. Do not waste your money!!!
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Great Hotel in a Beautiful Location
This is my first stay at this hotel and it was amazing. The location & views were perfect, the hotel was beautiful the staff was so friendly and helpful. I loved how they had decorated for Halloween and famingo's were an added visual benefit. I also dined in their restaurant overlookinng the pool and water, the food was delicious and a lovely atmosphere and good staff made it very enjoyable. I will definitely visit this hotel again.
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Facilities may need some work
Spent 4 nights mid-October. The room was quite large with a nice sized balcony overlooking the water and San Diego skyline. All staff encountered were friendly and helpful. However, the water in the bathroom never really got "hot" and our last night it was cold to luke-warm (they blamed it on a power outage) and we had no TV the last night (although the restaurant/bar had TV). The restaurant menu is very limited as far as selection goes and the closest restaurant in walking distance is .3 miles. Everybody is begging for a tip and there are cards/pop-ups etc. to remind you. Based on water/tv/restaurant/convenience it was only a 3.