Resort Details
- Various Lounges & BarsLa Cayena (Rum Bar) – The Tropical Lobby Bar
Las Canas (Tequila Sports Bar) – The Tropical Pool
The Gin Joint (Gin Bar) – The Tropical Beachside Bar
Wet (Liqueur Bar) – The Residence Suites Pool
Mirage (Dessert Bar) – The Crown Suites Pool
Chasers (Tequila Sports Bar) – The Royal Suites Pool
Stars (Famous Drinks) – Colosseum Bar
Sizzle (Hot Drinks) – Lights, Camera, Action Theater Bar
Aqua Bar (Vodka Pool Bar) – Main Pool Swim-Up Bar
Cheers (Cocktail Pool Bar) – Pool Bar
Frost (Frozen Drinks Pool Bar) – Family Pool
Pirates Cove (Whiskey Bar) – Beach Bar - Various RestaurantsCasablanca (International Buffet) – The Tropical
Indochine (Asian Fusion) – The Tropical Pool
Bellini (Italian Cuisine) – The Residence Suites
Trapiche Paradise (Mexican Cuisine) – The Royal Suites
The Blue Lagoon (Seafood & Buffet) – The Tropical
The Pearl (International Buffet) – Cofresi Palm
Johnny’s (International Cuisine) – Cofresi Palm
Moomtaz (Indian Cuisine) – Cofresi Palm
El Pilon (Authentic Dominican Cuisine) – Cofresi Palm
Moonlight (International Cuisine) – Cofresi Palm – Beachside
Rodizio (Brazilian Churrascaria) – Cofresi Palm
- 24-hour room service†
- Babysitting†
- Car rental desk†
- Children's nursery†
- Conference facilities†
- Drugstore/pharmacy†
- Gift/News stand†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- 24-hour room service†
- Babysitting†
- Car rental desk†
- Children's nursery†
- Conference facilities†
- Drugstore/pharmacy†
- Gift/News stand†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Playground†
- Pool†
- Shops and commercial services†
- Spa†
- Transportation services - local area†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- GeneralWelcome Party:
This special party takes place every week inside the complex with a gala dinner buffet, international drinks, live band and dancers, spectacular fireworks show, weather permitting. Day of week of the party is subject to change. - Gym †
- Health club †
- Tennis court †
- Volleyball †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Jan 19, 2026
Food and drinks
Perfect and enjoyed the food and drinks the room was good for a superior room and the customer service was amzing
-
Jan 19, 2026
Great experience
It was a great experience, Karla from reception is very helpful and kind, I love the place and the people are very nice, I will come back soon
-
Jan 17, 2026
Good experience
I liked everything, it was very nice and clean, and the people were very welcoming.
-
Jan 16, 2026
Do not book here
Pics below says it all. Our flight was cancelled and West jet sent us here. Not for anyone with disabilities. All stairs. No one understands or speaks English. Cockroaches, bed bugs, black mold in A/C and coffee maker. No pool towels.
-
Jan 15, 2026
BEYOND HORRIBLE AVOID AT ALL COSTS.
Arrived here to discover bedbugs and a non functioning washroom , We changed room to have no functioning facilities (washroom) Supervisor and staff kept us waiting a entire day for a decent functioning room , Service is beyond slow ,Customer care is pitiful, Its not worth half the price , I would HIGHLY suggest a different hotel. The food is a 4/10 at most , A 3 star in Mexico offers better quality and variety. Very first and very last trip here in the DR Save youre money and travel elsewhere.
- AdvisoryThese rates are only valid for clients originating from the United States. These rates are NOT valid for citizens of the Dominican Republic.
- Check In: 3:00 PM
- Check Out: 11:30 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed