Bahia Principe Grand Coba - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17993 reviews

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  A Disappointing Experience

  After visiting Akumal for the sixth time, we decided to try Bahia Principe Gran Coba, largely because the room cost was more affordable. However, this affordability came with a major trade-off: Gran Coba doesn’t have direct beach access. You have to walk about half a mile to reach the beach area. Once you get to the beach, the space allocated for Gran Coba guests is quite limited and crowded. It’s tough to find a beach chair with enough personal space. On top of that, there’s only one bar serving the beach area, and it always has a line because there’s just one person working there. If you want a drink, be prepared to wait. Another inconvenience is that if you want a snack or lunch, you have to go all the way back to the Gran Coba area. That means another half-mile walk or waiting for a cart. Plus, other bars in the resort outside the Gran Coba zone won’t serve you, which makes things even more restrictive. Overall, after driving an hour from the airport and experiencing these service issues, we’ve decided that we won’t return to Bahia Principe Gran Coba. Next time, we’ll choose a resort like Riu that’s closer to the airport and offers a smoother and more convenient experience. It’s just not worth the hassle.

  Dec 03, 2025
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  You get what you pay for

  Disappointed. Have stayed at Bahía chains many times but this resort was old, run down, understaffed. Pool bar took too long for drinks, only one bartender. No chair side service. Buffet is picked over and the same everyday. Very large resort, 15 min walk to the beach. No signs to guide you in the right direction so it’ll take a few days to figure out where to go. You can catch shuttles throughout but they are very busy. Foods is mediocre, but ok for the price. Portion of the resort is under construction, smells like septic in some areas. You have to pay an additional amount to receive another bracelet in order to eat and use the beaches or pools at the newer Bahía azul. It cost us 228.00 usd for 5 days. There were 6 of us on this trip.

  Dec 02, 2025
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  Nov 13-24th

  My husband and I stayed here from the 13th to the 24th of November 2025. Before leaving we were worried about the negative reviews and the fact that there were renovations going on for the new Tequilla resort opening on Dec 1st. Check in was seamless, no issues when we arrived at 1pm. Our room was not ready but we were able to go to the buffet to get something to eat while it was being prepared for us. We were able to get into our room at 3pm and the room was spotless. Yes, it is an older building and did smell a little musty but we only went to the room to get ready for dinner and to sleep. The matress was a little hard but when I mentioned it to the girl that cleaned our room, she was able to add a matress topper which helped a lot. Buffet always had something to eat and breakfast was really good. Eggs made the way you like, lots of fresh fruit and bacon everyday. For lunch we ate at the snack bar near the pool where the servers there were wonderful. They remembered what we liked to drink and made sure we were taken care of everyday. A la carte dinners were good, we ate at the Brazilian, Japanese a la carte and tempinaki, also ate at the Italian. Service was great in all of them and food was really good as well! Pools were warm and kept pretty clean, only issue we saw when there were that the steps to go in were a little slippery so you had to be careful when entering and exiting the pool. Foam party was fun and entertainment at the pool was good. Staff were really friendly and would go around trying to engage people to participate in the activities. Lots of chairs at the pool every day, did not have any issues getting seats. Beach was small and chairs were very crowded and pushed together but we only went there twice. You have to take a tram to get there as its a pretty far walk. Night life was really good. Dancing every night which was so much fun outside of the lobby and staff that worked in the lobby and outside of the lobby were so attentive and brought drinks to us. Maria in the lobby bar served us every night and she was so friendly and efficient. Staff outside of the lobby bar, Daniel, Miguel and Yalily were also fantastic and made sure we were taken care of every night. All in all, we had a great time and have nothing to complain about. Do not listen to the negative reviews! We had a wonderful time and we will be back!! Gracias to all the staff and hope to be back soon!!

  Dec 01, 2025
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  Not to be missed

  Had the most amazing full body couples massage. Zen from the moment we arrived. Relaxing environment, welcoming staff and Landy and Yacsuri did an amazing job. The only down side I wanted it to last all day! Highly recommend if your staying in this complex

  Nov 29, 2025
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  Great week staying at Coba

  My husband and I spent a wonderful week at Coba in November 2025. This was our second time at the Bahia Principe in the Riviera Maya—our first was about a year and a half ago at Akumal, which we really enjoyed. This time, we chose to stay at Coba. If you stay at Coba, you only have access to Coba’s buffet and the Coba loungers at the beach. You can purchase an upgrade for about $20 USD per person per day, which gives access to Akumal and the other buffets, bars, pools, and beach loungers. Whatever day you upgrade, you have to upgrade for the remainder of your stay. We thought we might upgrade, but ended up loving Coba so much that we didn’t feel the need. The family-friendly atmosphere made me feel very safe and relaxed. We were also surprised by how many fellow guests we met who were from Canada! The room was good. I found the bed, while still on the firm side, was softer than the bed we had at Akumal. We had booked a queen bed but ended up with 2 doubles. This didn't bother either of us. We also found our key card took quite a few tries to open the door. My favorite part of Coba was the plaza where the nightly musical entertainment took place—it had a bit of a European vibe that I really enjoyed. I also preferred Coba’s buffet over Akumal’s, as the food at Coba was served hotter. We saw 2 of the Theater shows: The City of Rock and Urban - both were fantastic. I was super impressed and recommend these. Coba is not directly on the beach; it’s about a 12-minute stroll or a 5-minute trolley ride. We enjoyed the leisurely walks to help burn off some of the extra calories lol. The beach bar could use more staff, and beach servers, as the line for drinks was often very long. The Coba section of the beach doesn’t have as many loungers as Akumal, but we never had trouble finding two. We also enjoyed many of the other activities - bingo, yoga, water volleyball, water polo, bike riding tour. Overall, we had a fantastic stay and will definitely be back—most likely at Coba again.

  Nov 24, 2025