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2305 reviews
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Dec 02, 2024Somewhat disappointing
Well in for one night and on concierge floor as a lifetime titanium member find that the concierge lounge only serves a certain amount of food and if you get there 30 minutes after it opens you are out of luck Sunday evening. Certainly not how any other Marriott operates. A group from Asia cleaned everything out took all back to their rooms and left nothing. Monday morning it is supposed to open up at 6:30am….nope and no note on how they handle breakfast. Called the front desk but no answer after repeated rings. Went down to the front desk and was advised that since the lounge on the 42nd is not an M club they only put in a small amount and when it’s gone it’s gone. Breakfast is no longer served in the 42nd lounge and you have to go to the lobby restaurant and then check if you have the status. Which I do. Same crowd was there just cleaning up and taking boxes of food. Not a good business atmosphere and won’t stay here again.
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Nov 24, 2024This place is classic
I remember being in Awe of this place when I stayed here when I was a kid many years ago. It still impresses and I just enjoyed my stay. The valet parking is overpriced, but the price of my room was fair. I would be happy to stay here again in the future.
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Nov 05, 2024EXPENSIVE PARKING
Parking is ONLY valet and they charge you $60 PER DAY. Why do I need to pay to park at a hotel that I ALREADY PAID TO STAY AT? This is ridiculous. The bathtub was clogged and water wouldn't go down while you showered which is GROSS! They don't provide you with free water bottles in the room like other places.
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Oct 15, 2024Be very careful with your cards at this hotel - Mucho cuidado con sus tarjetas en este hotel
I had a stay at the Atlanta Marriott Marquis for 10 days, during my stay the hotel charged my card for two transactions for a total value of 360USD, when I requested an explanation at the hotel during my stay as to why they charged unauthorized amounts they told me that it was insurance for the stay that they would return after 5 days. They have not returned the money and in addition to this they now say that the transactions are not registered in their system. Be very careful with your cards at this hotel, they charge amounts to your cards and then no one responds. Tuve una estadia en el Marriott Marquis de Atlanta por 10 días, durante la estadía el hotel cargo a mi tarjeta dos operaciones por un valor total de 360USD, cuando solicite explicación en el hotel durante mi estadia de por qué cargaron montos no autorizados me refirieron que era un seguro por la estadía que devolverían a los 5 días. No han devuelto el dinero y adicional a ello ahora dicen que no les registra en su sistema las operaciones. Tengan mucho cuidado con sus tarjetas en este hotel, cargan montos a sus tarjetas y luego nadie responde.
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Oct 07, 2024
Great staff!!!
The staff were 5 star!!! David was amazing and was so helpful during our arrival. All staff were friendly and offered great customer service. Our keys did not work on several occasions due to batteries in the locks being dead. Upon arrival we had to change rooms. On Saturday night, once again our keys didn’t work. Other guests were having the same problem so something off with management Hot tub was not working. Overall due to helpful staff our experience was good. Our experience in downtown Atlanta was very good. Very friendly people.