Resort Details
OnSite Dining
Copper Spirits and Sights
Head upstairs to Copper Spirits and Sights and take in a view like no other. Located on the 16th floor of the hotel, this premium lounge boasts the title of city's tallest rooftop bar. Overlook copper-topped buildings while sipping a cocktail and experience
Ottawa, elevated
feast + revel
The hotels signature restaurant with an all-day coffee bar. Inspired by its environment, feast + revel offers grab-and-go bites and features New Canadian cuisine with an ingredient-driven menu emphasizing local, organic, hormone free and sustainable products.
On-Site Amenities
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Babysitting†
- Baggage hold
- Bell staff/porter†
- Breakfast served in restaurant†
- Catering services†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- Babysitting†
- Baggage hold
- Bell staff/porter†
- Breakfast served in restaurant†
- Catering services†
- Children welcome†
- Children's nursery†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Complimentary shoeshine
- Concierge desk
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Exercise gym
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Health club
- Heated guest rooms
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lobby coffee service†
- Lounges/bars
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking lot†
- Pets allowed†
- Photocopy center†
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Public address system
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand
- Storage space
- Street side parking, Offsite†
- Technical concierge†
- Telephone jack adaptor available
- Train access†
- Translation services†
- Turndown service
- Valet cleaning, Offsite†
- Valet parking†
- Valet same day dry cleaning†
- Video review billing†
- Wakeup service
- Wireless internet connection in public areas
Off-Site Amenities
- Business Center†
- Business Services†
- Copier†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Overhead Projector†
- Whiteboard†
† Fees may apply
On-Site Recreation
Off-Site Attraction
National Art Centre
Parliament Buildings
Rideau Canal
Rideau Centre
Byward Market
National Gallery
Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2303 reviews
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Great hotel, perfect location
Staff at the Andaz are super friendly and go out of their way to make your stay enjoyable. Rooms are modern and clean. Bathroom with rain shower is high end and very nice. Glad we chose Andaz will definitely be returning on next visit to Ottawa.
Mar 13, 2025
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Nice location- A bit disappointing
This is a nice hotel. Appears a bit run down now. Soiled upholstery/ carpets, rooms with a bit of wear and tear.
Front desk not trained regarding policies regarding charges and giving incorrect info- resulting in being charged for breakfasts after checkout that were told to be free:
Mar 12, 2025
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Jackhammer noise
Typically clean, nice Hyatt property...don't plan to stay here until the construction next door is complete (a year?). Relentless, loud, jack-hammering noise from 7:01 a.m. until well past 9:00 p.m. in the evening. There are many hotels with a lot less noise in the city.
Mar 06, 2025
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Great Luxury Hotel Experience!
We had a corner king deluxe room and really enjoyed our stay! There is some serious construction happening next door and it was not understated, they started at 9am Sunday morning but that wasn't an issue as we were packing up to head out anyways. I can't say enough good things about this place but for the next short while, I do not recommend a room on the construction side if you need to be in it during the daytime.
Mar 03, 2025
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Expensive noise - limited options
Truly, incredibly expensive to pay for nothing but noise. From 7am to 7pm even on Saturday and Sunday. This is a 1 star hotel at the moment. If you stay here, you will have a terrible experience until they sort out that noise. Rooms, we're ok. Food was good. Restaurant on the main floor is only open for breakfast. You can only get dinner at the rooftop bar, which had a very small menu. Only 3 entrees, a burger - decent, the Penne wasn't even available ... and some expensive $48 thing. So really all they have is a burger.
Feb 25, 2025