Located on exclusive Isla Mujeres, the contemporary Mexican style of intimate Zoetry Villa Rolandi Isla Mujeres Cancun By AMR Collection - All Inclusive stands in perfect harmony with its island beachfront setting. Featuring local stonework and marble, the cool and tranquil atmosphere at the resort flows through to its spacious suites, gourmet dining, bars, and the Thalasso Spa with its full range of rejuvenating therapies. During the day, the resort offers a private yacht and dock in Makax lagoon as well as a daily range of beach, land and water activities, while in the evening there is lively nightly entertainment.

With Endless Privileges®, guests will enjoy access to personalized, private yacht transfer from Cancun to the resort (when checking in and out and subject to weather conditions); unlimited worldwide calls and concierge service; daily breakfast, lunch and dinner gourmet dining options with an assortment of organic food and beverage selections (Limited availability). 

Location: Set on Isla Mujeres off mainland Cancun, just 30 minutes land and boat transfer from Cancun International Airport.

Location

Isla Mujeres
Cancun International Airport (CUN) : 27 miles

Property Information

Year Built: 2014
Suites: 96

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory TRANSFERS - IMPORTANT NOTES • Transfers must be purchased between the airport and the ferry dock. • Boat transfers between the ferry dock and hotel are included with your stay. • AM Star (transfer company) will work with the hotel to arrange the boat transfers between the ferry dock and hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2156 reviews
  • 5.0 star tripadvisor rating
    Awesome stay at the Zoetry Villa Rolandi

    My husband and I were not sure we would like a small resort. We have travelled all over Mexico staying at many all-inclusive resorts from Dreams, Excellence, Karisma, Iberostars and more. We absolutely loved our experience with the Zoetry Villa Rolandi. The resort was stunning, the food and fresh juices were amazing, and the service was impeccable. We enjoyed meeting Leo, Hilario, Antonio, Ana, Jabar, and Dave the jeweler. We will definitely return to this fanatastic place.

    Jan 28, 2023
  • 2.0 star tripadvisor rating
    Plus and Minus…

    Plus and minus + Location. Nice private eqsy going place with a small but nice beach (not to compare with North Beach but you can swim and enjoy the water) + Service attitude from the beach, pool, restaurant and reception personnel. They really make the difference, kudos to them that know something is not working right at the hotel but they don’t give up on the attitude! + Food. Great, fresh, and tasty food, prepared with love. It shows the kitchen personnel are there to do a job in all of its extension Now the minus: - Housekeeping and maintenance. Linens with stains (not just one but several), pillows with ripped zippers, couch with ripped zippers on the covers, terrace with old stains, jacuzzi with broken pieces, sink where only the hot water works, bathrobes with ripped sewing (changed them after we ask for it, but to offer them in the first place is unacceptable). - Pool area. Floors are not cleaned, umbrellas are really just ripping apart and to a certain point not anymore useful (not all of them but again, to leave those there for days and days and believe one will not notice is unacceptable) And no, we didn’t ask to talk to the manager because we are here on vacation not working to make sure they do their job. Is a little hotel, the manager should be on top of it, even if they do not have a budget for renovations, a little sewing/real cleaning here and there would make a difference. And yes, we were here in one of the most expensive time of the year and for that is kind of a “let’s ripped them off” behavior. We really hope the place would get renovated, change the management and keep the nice, sweet, committed people they have in the team. No, I don’t need an apology, just do your job! With that being said, we concentrate on the good and had a relaxing time in Isla, again, we are not here to do someone else’s job. As to weather we recommend the hotel, scroll up, make your choice and if you come don’t get angry and enjoy the ++++

    Jan 03, 2023
  • 5.0 star tripadvisor rating
    Very relaxing

    The staff is helpful and professional. The included laundry service was really nice. We enjoyed both restaurants. Leo was the star of the experience, leading salsa dancing, a Mayan ceremony, and bringing Mexican bingo to the pool. We also loved the Yoga classes.

    Dec 30, 2022
  • 5.0 star tripadvisor rating
    Outstanding customer service. Lovely beachfront boutique resort.

    This was our first time staying in a Zoetry hotel and staying overnight in Isla Mujeres. We loved the hotel and the island experience. The hotel is relatively small, boutique with a lovely beachfront location. The food/beverages were outstanding (try all the tuna options -- and the pizza is great too). Spa services were divine. Special shout out to Leo from the spa. He was amazing. He even did a special Maya blessing ritual for guests. Across the board, customer service was outstanding, including Alfredo and Sao at the restaurant. Front desk staff where prompt and warm, including Ana. The hotel has a catamaran that is available (whether permitting), we were able to take it one way and it was really fun! But even the crossing on the public ferry is pretty straightforward with many departure/arrival options (we used Ultramar and took a taxi once we got to Isla Mujeres, and the front desk staff immediately reimbursed us upon arrival). Our room was on the first floor and had a great steam shower. Overall, terrific stay. The staff will make your stay special.

    Dec 29, 2022
  • 5.0 star tripadvisor rating
    Fantastic Vacation - Breathtaking Views and Excellent Food!!!

    These days many resorts say "Welcome Home", which is nice, but for us, this is the ONLY Resort that honestly feels like "Home". Martin and David from the Front desk, communicated with us during transport to ensure the boat was ready, which ended up being a private transport - this was an included excursion in itself! The food quality continues to be incredible. I still say better than all Secrets and other resorts we have experienced. The pasta and sauces are homemade, custom brick oven, amazing Seafood Soup which includes a fresh piece of lobster and Salmon so fresh you would think it was caught just offshore! Contributing to the "Home" feel is the friendly and attentive staff. They were more than happy to fulfill any request and even serve me cold beer while I was in my inflatable chair in the Sea! Good management really shows at this resort. All runs smoothly, and the employees are happy and engaged. The grounds are impeccable, and all well maintained. If you want to venture off resort to experience the island, you can rent golf carts from the front desk if you wish, but we like taking Taxi's. It is only $10 USD to get downtown or to Playa Norte. Guru can also be arranged at the front desk, which is a bar / restaurant / hotel with very good food on Playa Norte. From here you can leave your stuff on your daybed (monitored by cameras) and walk far out on the sand bar, into the Ocean, out to where the Yachts park - awesome way to spend an afternoon! Want to go Snorkeling, Scuba Diving, Fishing or on a Whale Shark Adventure? There is no better place! Zoetry has its own dock, schedule at the front desk, walk across the street and go! All rooms are truly Oceanfront, views are amazing and you eat over the water. This is simply our favorite resort!!!!

    Dec 24, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319