LocationPunta Cana - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - No Spring Breakers Allowed.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4119 reviews
The alcohol is all well liquor. The food is okayish, and most of the staff is friendly. The hotel is generally rundown. The food is OK, but what they call “beef” is actually goat meat despite the picture of the cow on the buffet placard. There are no blankets, just sheets that have been washed until they’re threadbare. The only good part of this hotel is the natural beauty of the beach. The casino was garbage (take a $25USD cab ride to the Hard Rock if you like casinos), and the dive shop / water sports shack wasn’t the kind of place that experienced divers go to (walk down the beach a bit to Dolin Dive Center at the Grand Palladium Bavaro for a better experience). The food and drinks were mediocre, but the service was passable except for the child at the front desk who tried to extort me when my key didn’t work at night. All in all, the experience was equivalent to a stay at the Holiday Inn just with a nicer beach.
Excellent for the price
Paid the same price as a Cuban vacation..I was in cayo coco 30 days earlier at Iberostar Daiquiri and this resort is better value by a mile. If you want a good budget hotel in punta Cana, this is it. Dont go to cuba! Obviously not the most luxuriest resort here, you get what you pay for, but for what i paid it didnt disappoint...it may be dated but it's clean and staff is nice, at least 90% of them. Good layout, everything is centered and close by. Plenty of chairs at the beach and pool, no line ups anywhere, the food is very good at the buffet. Pizza at snack bar is excellent and plentiful. Beach is very nice even if damaged from previous storm. I strongly recommend for those looking for value.
In desperate need of serious maintenance to keep it's cosy vibe and shine.
This trip to Vik Arena Blanca in Punta Cana was a slight trip down memory lane as we couldn't finish our family vacation in 2017 due to a hurricane that beat up the hotel and most of the area. Nonetheless, we went back with positive vibes and couldn't wait to get back! First and foremost I would like to say that this hotel has seen its glory days many years ago. There is so much neglected maintenance that in my opinion, should not ever be allowed in any hotel. Rotting wood, broken concrete in the pools (that ripped my toes) and overall missing it's shine which is a real shame as this hotel has something incredibly cosy. The broken concrete is a huge issue. Both pools have severe damage and also crumbling concrete at both pool edges. This is dangerous. Especially for little kids who play around. Another pool point is that there's no supervision at both pools, by the way. The rotting wood on the banisters are also a serious issue. We had to battle three stairs everyday, multiple times and having splinters in your hand isn't that much of a joy. They also are quite wobbly, so don't expect a safe support. Safety wise - incredibly bad. The balcony doors at both of our rooms couldn't be locked. We heard serval guests complaining about this specific issue and another couple even told us that their passports got stolen. Another guest noted that all of his personal belongings and cash got stolen and mysteriously got found again (besides the cash) back by some employees. I will not share my personal opinion about that, but I do have my thoughts about this specific situation. Anyway, after serval complaints at the reception, nothin' ever happened. We never saw a handy man or anyone that tried to fix our problems. Same with the toilet that didn't properly flush and the lights in our rooms that did not work. Loads of big cracks underneath the doors and a rusty shower. The positive - it still has that homey and cosy vibe and the overall staff is very kind. They will always ask how your day was and really try their best to give you a great experience. The food was also quite good! I did not experience any cold or tasteless food. The bar was alright, but unfortunately - alcohol abuse by many tourists. The drinks were good, but nothing special. Snacks at the pool? Check! Their stone baked pizza is amazing and so are the burgers and hotdogs. Hungry? Never ever! If you are a very picky eater, you might have some trouble, but I never encountered a day where I thought the food was low quality or bad. They try their best to keep the place as clean as possible, but unfortunately there always will be guests that simply don't care about their surroundings and those of other guests. You simply can't keep up with that. The beach is a whole different story. The pictures you'll see on most booking sites are very outdated and don't reflect the current state of the beach. Loads of it is washed away due to erosion. People claim their beach beds early in the morning and since nearly 50% of the beach beds are not placeable due to the erosion, it is almost impossible to get a place in the shade. The beach now has sort of a "level" instead of a smooth way towards the ocean. When people claim their beds, they block these levels so it is quite an climb to actually get into the ocean. The ocean is still incredible and if you are lucky, you will see wild manatees. We were very fortunate to have a real close encounter early in the morning. Don't freak out these gentle giant on their way to some sea grass! Please also note the fact that there is no lifeguard on duty nor flags that indicate the status of the currents and ocean. You simply don't know if it is safe to swim. There can be strong currents and this is incredibly dangerous. Even if you are a very good swimmer (ocean) like me, always be careful and don't go in to the ocean too far. Tip: don't walk on the beach early at dusk and down as you will get bitten by sandfleas that give you the most horrific itch you ever had in your entire life. Also there was a mosquito invasion. Very tiny little sh*ts that you can barely see nor hear. Some people said they were immune to DEET. Unfortunately we will never know. The first time we went, we never ever encountered mosquitoes. Make sure you will bring good quality insect repellant! The little store at the hotel is incredibly pricey. I know that due to inflation everything got more expensive, but charging 35$ for a bottle of insect repellant and 8$ for a bag of Cheetos is just insane. Taxi prices are also quit the charge. If you'd like to go to the Blue Mall (for some shopping and cheap groceries at Jumbo) you will be charged a minimum of 80$. Overall, we did enjoy our stay and we still have a soft spot for this hotel but we will not return. The price quality range (we booked in euro's) is just ridiculous. If you're able to get a cheap and good deal and you don't mind the above, go! Otherwise, I would really advice to stay at another place. It is a real shame because this hotel has such potential!
We were on vacation since 7 till 14 May 2023. It was one of the best vacation! Service in a hotel is the best and professional. The food is tasty and various. There is security on the beach. The territory of the hotel, the beach are beautiful Cleaning of the room and changing of towels is every day. We are very grateful for this vacation. Thank you for management stuff and all workers in the hotel🙏
Out at Sea!
Padres Santos Ruiz✝️ Excellent Service..People..Room..Food..The Blue of the Mighty Ocean..The Gold of Gods Great Sun(SON) Thank You Gracias😃 Please Send this Beautiful Weather..Ocean..Palm Trees..Parrots..Iguanas..back to Chicago🤣