Property Location: A stay at Verdanza Hotel San Juan places you in the heart of Carolina, a 1-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital. This family-friendly hotel is 3.6 mi (5.8 km) from The Mall of San Juan and 5.8 mi (9.4 km) from Plaza las Americas.

Rooms: Make yourself at home in one of the 222 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities: Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining: Grab a bite at Burger Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities: Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Carolina? This hotel has facilities measuring 16000 square feet (1486 square meters), including conference space. Self parking (subject to charges) is available onsite.

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Resort Details

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedNoise-free guestrooms cannot be guaranteedSafety features at this property include a smoke detector, a security system, and window guardsBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions: Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Know before you go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Mandatory Fees: You'll be asked to pay the following charges at the property: Resort fee: 17.44 percent of room rate The resort fee includes:Beach towelsFitness center accessInternet accessNewspaperPhone callsIn-room safeIn-room bottled water We have included all charges provided to us by the property.

Optional Fees: Fee for buffet breakfast: USD 18 per person (approximately) Self parking fee: USD 10 per day (in/out privileges) Valet parking fee: USD 18 per day (in/out privileges) Pet deposit: USD 250.00 per stay Pet fee: USD 75 per pet, per stayService animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1749 reviews
  • 3.0 star tripadvisor rating
    Not Great or value for money! 5 Mins from airport

    Hotel is 5 mins taxi ride from airport. In need of some refurbishment as areas run down. Rooms - on small side, again need refurb and need a deep clean. I wouldn't walk around without shoes on. Bathroom was dirty and had dust in air vents from about 6 months ago. Toilet didn't flush properly after several persons came to repair to both our rooms. Pool - Towels provided, small with hot tub which was fine for a few days stay. Sun beds but no umbrella for shade. Small bar to use inside snack bar/breakfast restaurant which has limited drinks. Breakfast - 18 dollars which is buffet and you can request pancakes/waffles to be made,all average quality. Beach - 10 mins walk away, not much there as regards to restaurants/bars or beach beds etc Special mention to Fabian our server at breakfast, he's the best customer service at the hotel.

    Jan 09, 2023
  • 1.0 star tripadvisor rating
    Worst Hotel - Dirty, fungus smell and moths.

    If I could offer a -1 rating, I would. I booked this hotel to stay with my daughters, and we had to leave the same day. The first room we were assigned had a broken toilet leaking water and hair stuck all over the mirror, besides the room was dirty and smelled musty. Then we were moved to another room where the ceiling was broken and full of fungus. The musty smell was unbearable, and the bathtub was dirty, with hair and mold everywhere. Moths were flying around the room; the drawers were broken etc. Hygiene in this hotel is terrible, and the rooms are in bad condition. I do not recommend this hotel at all, I only stayed a few hours and had to leave.

    Jan 03, 2023
  • 1.0 star tripadvisor rating
    Freezing in the snow capital

    Perhaps worst hotel I’ve ever stayed in. Freezing cold, no heat available no blanket on bed . 4 trips to front desk still no blankets finally security guard went to an untended room to get a blanket. Heat in halls had to leave door open to survive. No coffee maker, no bathroom amenities.

    Dec 29, 2022
  • 3.0 star tripadvisor rating
    Mixed review

    Pros: Super friendly and helpful staff at front desk and in restaurant. Went out of their way to make calls for me, tried to track down answers to questions. Also, the pool area was nicely Maintained and it was two blocks to a great beach. Towels for the beach and pool were readily available. Super close to CVS. Cons: We stayed in the pool-adjacent building in on the second floor. The beds were made up and the room cleaned just once in our three night stay. The room itself was ok, but the bathroom was a literally a rusty around the edges, there were no wash-cloths until requested, and there was a flickering lightbulb in the shower throughout our stay. Overall, for the price, it was a positive stay.

    Dec 21, 2022
  • 1.0 star tripadvisor rating
    Dirty and nasty

    We stayed only for a night due to a flight cancellation but it was more than enough. This hotel is dirty and smells bad and musty. The elevators and carpet throughout look old and like they haven’t been cleaned in years. Our room was filthy and filled with roaches (check the pictures out). They must know there’s a problem because when we asked to be switched to another room, we were not even questioned and were moved to a new one right away. The second room was as filthy and smelly as our first but at least we didn’t find any nasty roaches. The bathtub was moldy and dirty and the mattresses were old and very uncomfortable. The only good thing about this place is the location and the staff but everything else just sucked! Stay away from this place. This hotel needs a major cleaning and renovation.

    Nov 10, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319