The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert. Plus, hotel guests receive exclusive theme park benefits including:

- SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).

- FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.

- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.

The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.

Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.

Hotel & Universal Orlando Resort™ Legal: Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.


Universal Orlando® Resort On-Site
Daytona Beach, FL, USA - Daytona Beach International Airport (DAB) : 60 miles
Orlando, FL, USA - Orlando International Airport (MCO) : 15 miles
Orlando, FL, USA - Sanford Central Florida Regional Airport (SFB) : 30 miles
Tampa, FL, USA - Tampa International (TPA)

Property Information

Year Built: 2001
Last Renovation: 2006
Accessible rooms: 53
All rooms non-smoking: 650
Floors: 7
Total rooms: 650


Resort Details


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Hotel Advisories

Advisory A minimum parking fee of $33 plus tax, per room, per day, per vehicle for self parking and $42 plus tax, per room, per day, per vehicle for valet parking will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Current Renovations: Description: ***Important Information for our Guests***
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.

There is a mandatory daily fee for self-parking.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.

Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.

No shows incur a 1 night hotel penalty plus tax and applicable product penalties.

A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.

Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.

Room taxes are included in the vacation price.

Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.

A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12202 reviews
  • 1.0 star tripadvisor rating
    Grossed out

    Checked in at 1am and they made me pay full price for parking and 11am check out. The room looked like it was original, from the day they opened it. Disgusting for the cost. I've stayed at 2 star hotels that made me feel much more like I was appreciated then here. Way overpriced for the ancient facilities and gross bedding.

    May 18, 2024
  • 5.0 star tripadvisor rating
    One Happy Family!

    Every single person that worked at the Hard Rock Hotel that we encountered, was fantastic! From the reception desk lady, at 2 in the morning, patiently answering all my questions or the people that cleaned up our room every day and placed our daughter's stuffed animals neatly on the bed or the nice young man named Alejandro that found my husband's wallet when he lost it at breakfast, took the time to track us down and returned it! My husband had cash, credit cards, his license that he would need to board the plane home etc in his wallet. Our vacation would have been dramatically different if an honest person didn't find it. Thank you Alejandro! Again, every one that helped or took care of us, gave a 100%. Our family appreciated you all and thank you for making our stay extra special.

    May 13, 2024
  • 1.0 star tripadvisor rating
    Lack of security , zero professionalism , luggage vandalism in the room

    Horrible we arrived at this hotel on Monday at 4:30 , at 5 p.m. we left the hotel and did not return until 8 p.m., leaving our suitcases closed with the security system in the room . On our return, our luggage was opened by force, the security system broken and the contents turned upside down (open toilet holes, empty storage bags, etc.). We reported the incident within half an hour to hotel security. We asked many times to speak to the manager to have a feebdack in vain . No one bothers to talk to us or explain to us. The hotel has more than a security failure, no cameras in the corridors , it also has a deplorable lack of sense of service. Our trip took a bad turn as soon as we arrived, we not only suffered material damage (damaged luggage) but moral damage, aggravated by this lack of communication and by the unavailability of managers. Be careful to your luggages if you choose this Hotel. The food is also awful, specially at the loyalty floor. Best regards

    May 11, 2024
  • 4.0 star tripadvisor rating
    Good for a night's stay with express passes

    Stayed for one night. Hotel itself is nice enough. But rooms need to be sound proofed! We could hear everything the people in the next room were saying and their screaming child! Could also hear people chatting as walking past the room in the hallways too. Express passes are super amazing and this is why we chose this hotel for one night as we got 2 days of express passes. I do think if you are only staying the one night you are given the worse rooms! We were right over the front of the hotel. Could only see the canopy to the entrance from our window. But room was adequate for the one night.

    Apr 25, 2024
  • 1.0 star tripadvisor rating

    We booked a room here for one night even though my parents have a house close by. Like many people we wanted to get the benefit of the unlimited express passes. Lobby is beautiful and staff was friendly. We checked in early and since we were going to Volcano Bay for the day they waited to assign us a room since we requested a room near the elevator and on a higher floor. When we returned and got our room it was on the 4th floor. However it was literally at the end of the hallway, as far from the elevators as you can get. But no big deal. The standard rooms are very small. The beds say queen but look like full. The room is dated. They have a new nice sink area but left the old sink in the bathroom. The pipes of the sink were crusted and old. There was some black mold on the ceiling which is unacceptable. The bathtub didn’t drain so I was standing in water trying to shower. The room was simply old and dirty. I’m not normally picky about small things but for 600 per night, I expected much more. When I called and asked for a new room due mostly to the mold I was told they were fully booked and could possibly get me a new room the next day which of course wasn’t an option. The most frustrating part was going directly to their website and seeing we could book a room so clearly they were not full. So many large groups there and us being one - nighters, it seemed we were just brushed aside. After spending money for a Cabana at Volcano Bay plus tickets and then hundreds for tickets for Universal , It was extremely frustrating to have to pack up and leave the hotel. So yes we got the passes for cheaper but we didn’t even end up staying there and went to my parent’s. Bottom line, if you wanna book a room for the cheaper passes, don’t even bother staying there. They know they have people by the wallet because of the pass deal. It’s a shame. I am very familiar with Lowes hotels being from the Philadelphia area and also near Atlantic City. Never had an issue with them until now. And the icing on the cake was we were charged for room service after our checkout time! They did remove the charge but again , why?! Next time I’ll just pay the extra for the passes and not waste my time and money. Universal should reconsider their partnership with them if this is how they treat their guest. If I was staying there not just for the passes and had to stay there a few nights I would be furious about the room conditions.

    Apr 20, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319