Unwind in an all-new, carefree escape that perfectly blends the cool, calm feeling of a coastal retreat with the fun and convenience of staying in a Universal Orlando Resort™ hotel.  Opens March 17, 2020

Location

On-site at Universal Orlando Resort™
Orlando International Airport (MCO) : 15 miles

Property Information

Year Built: 2020
Nonsmoking rooms: 2050
Suites: 1113
Total rooms and suites: 2050

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum parking fee of $19 plus tax, per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Please note:
Dockside Inn and Suites does not provide the benefit of Universal Express Unlimited™ passes.

Benefits (restrictions may apply):
-Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay™ one hour before the theme park opens. (Valid theme park admission required.)
-Complimentary transportation to all three theme parks and Universal CityWalk™
-Resort-Wide charging privileges with room key
-Complimentary delivery of merchandise purchased throughout the resort to your hotel
-Complimentary club-to-club access to select Universal CityWalk™ venues (age restrictions apply)

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2957 reviews
  • 2.0 star tripadvisor rating
    Pack your patience!

    By far the worst check-in experience after spending all day at the park. 15 people waiting, 4 people working, no digital check-in option. At least a 30 - 45 minute wait to just get a room key. Poorly staffed considering there is no self-service check-in. NEVER AGAIN!! If you’re looking for a magical experience stay elsewhere.

    May 18, 2024
  • 1.0 star tripadvisor rating
    Birthday vacation ruined

    Horrible horrible stay in room 1448. The hallway to our room was littered with stains and trash. The floor in our room was filthy and sticky and there was something yellow stuck all over the toilet. We were exhausted so rather than go through the hassle of texting the front desk, I cleaned up myself with the cleaning supplies I brought. Children were running up and down the hallway all afternoon and all night long, knocking on our door multiple times and running away. My daughter has sensory issues and this was overload! Since we were up all night due to the noise, we slept in missing check out, so essentially paid for an unused night. No one has reached out offering a refund, a credit to stay at another Universal resort, maybe one suited better for one with sensory issues. This ruined my daughter’s birthday trip and ours first trip as Premier annual pass holders. One that took me months to save for. And we only received a text stating, sorry. THEN, they charged me twice for parking and now won’t respond to my texts. Trip ruin and now NO much needed vacation because we paid for a room we couldn’t use and couldn’t afford to get another room somewhere else and no one has reached out which says to me, we don’t care, we have your money and the ability to rebook the room. I’m used to better treatment being ex Disney annual pass holders for the past twelve years. We switched it up due to costs but you get what you pay for, I guess. We’re now Universal Studios pass holders and we are feeling a little regret for the purchase due to our very first experience at a Universal resort. Missing that Disney Magic. They would at least make things right.

    May 11, 2024
  • 4.0 star tripadvisor rating
    Booked By Mistake

     Booked by mistake but would definitely return Visited in May so the Hotel was not at full capacity but did fill up noticeably with American families at the weekend. Everywhere clean, tidy and well maintained. Just two of us in a suite meant that we had everything you might need and room to spare, would be ideal for a small family, although you may need some extra blankets. Food hall was nice and catered for all your needs but plenty of other food options locally if you want to venture out. Dockside is obviously aimed at Universal park visitors with regular buses to and from the parks but we only came for the shopping and it was also an ideal base for us. There are still some bargains to be had at the Malls and Outlets but you will have to hunt for them. Others have commented about the ‘thin room walls’ which is fair comment but we were lucky enough to have considerate neighbours. Had to occasionally wait a while for the lifts and can see how they will become an issue when the Hotel is busier later in the year. Biggest single ‘concern’ for us was the lack of shade available around the pools caused where the pool umbrellas are (understandably) fixed in position. We enjoyed our stay and can certainly see how The Dockside would be a particularly excellent choice for anybody visiting the Universal parks but perhaps if possible try to avoid the weekends and peak season.

    May 10, 2024
  • 5.0 star tripadvisor rating
    Great stay at Universal’s Endless Summer

    I have just spent 6 days in Orlando with my husband visiting the Universal parks - staying at Universal’s Endless Summer Resort - Dockside Inn & Suites which is located around 10 minutes from the Universal parks, on Universal Boulevard which runs parallel to International Drive. From our room window you could see Volcano Bay, The Hulk rollercoaster, and Hogwarts! As the hotel is a Universal hotel there are regular free shuttles to the Universal parks, and you get early admission to the parks each day which meant we managed to get on the super popular Hagrid’s motorbike ride at The Wizarding World of Harry Potter first thing before it got crazy busy and all the other guests were let in to the park! The hotel rooms are clean and bright and have everything you need! I believe for families they offer 2 bedroom suites, with kitchenettes. The pool areas are great and have a sandy beach area, a pool bar at each pool with a fantastic cocktail menu and a children’s splash pad. The pool areas stay open until 10pm which is ideal if you fancy a dip after a busy day at the parks! In the main part of the hotel there is a restaurant serving a huge choice of food, and there is a Starbucks in the lobby! Within walking distance of the hotel you have a range of restaurants/diners, convenience stores and even a crazy-golf course! We have used the public electric scooters to get around if our legs were feeling a little tired - these can usually be found close to the hotel. To get up and down the International Drive area we have also used the I-Ride Trolley which arrives regularly outside the hotel and only costs $2 a ride! I highly recommend a trip to the premium outlets if you want to pick up some bargains - these are only a 10 minute Uber or trolley ride away. I definitely recommend the Endless Summer hotels if you are visiting the Universal parks on a slightly tighter budget!

    May 09, 2024
  • 5.0 star tripadvisor rating
    Olivia

    Olivia was absolutely amazing behind the bar, an incredible smile that immediately makes your day. Olivia is an asset that this hotel needs to look after. She makes me feel that I am the most important person in the hotel and makes sure your having a great time.

    May 03, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319