Location
Riviera Maya - On BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Here’s a list of everything that will be included in the stay.
- Five-star adults-only accommodations
- In-room mini bar
- Custom-scented amenities
- Five unique restaurants, helmed by world-class chefs
- Six bars and lounges with a devoted mixology program and live entertainment
- Complimentary high-speed Wi-Fi
- Free calls to the Continental US & Canada
- 24-hr room service
- Poolside and beachside service including snacks and beverages
- Land and water sports
- Daily and nightly events
- UNICO 20°87° Experience App
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5110 reviews
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Jan 27, 2023Fantastic resort, fantastic staff, fantastic service, and fantastic food
My wife and I had the privilege to experience the UNICO 20.87 resort for our honeymoon this week. We stayed for 5 nights and everything was absolutely perfect! The rooms (especially the one with the swim-up pool) was fantastic & always kept clean by the excellent housekeeping staff. The food was also superb with options from 4 fantastic, and different, restaurants within the resort. All restaurants (and the poolside bars, cafe, and room service) had something different to offer, but all were high quality & absolutely delicious. If you’re every hungry at this resort, you’re doing it wrong! Lastly, our local host, Roger, provided excellent, top-tier service and ensured my wife and I were having the best experience! Roger assisted in making all of our dinner reservations, scheduled our spa treatments, helped us with customizing the scent in our room, he set housekeeping and turn down service times, and went the extra mile on everything to ensure our honeymoon was special! He was super easy to keep in-touch with and this trip wouldn’t have been the same without him! We had a fantastic experience and definitely recommend UNICO for anyone looking for a relaxing and once-in-a-lifetime getaway!
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Jan 27, 2023
Unico = 10/10
My wife and I have visited Unico 3 times now and can’t wait to come back again. We are always impressed with the service, excellent food, and great care they give us every time we stay. Unico has always exceeded our expectations. Huge shout out to Enrique, our concierge, for making sure we had everything we needed, including setting up our spa days and booking our dinner reservations. We hope to see you when we return!
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Jan 27, 2023
Unico 20 87 Resort Paradise
We spent 9 days at Unico 20 87 resort on the Mayan Riviera. Our experience was top notch. The service provided by all employees was excellent. We would like to especially thank our concierge Marco and the Grill 20 87 hostess Angie for their wonderful customer service.
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Jan 26, 20233.5 stars, and a heavy sales hand
We had a really good vacation, but for every high, there was a big hiccup in service or experience. Pros: the rooms are beautiful. we had a swim up, and it was totally worth it. we had a few outstanding dishes (the watermelon soup at cueva sieta, the seafood soup and sushi at mura, the perfection of a chicken tostada poolside). danny, one of the servers pool and beachside, is a rockstar. he should be training the whole staff. ernesto, one of the bellman, also has the level of service, personality to shine at a resort of this caliber and price point. cons: other than danny and one other guy poolside (danny hyped him up to us but didn’t catch his name, unfortunately), the service was nearly nonexistent outside. one day, after being served at our room side pool the two previous days, they just said no to serving any of the rooms that day. despite them walking by us and various other guests throughout our time out there. and while there were some food highlights, there were more flops than wins. chewy steak. cold, hard “over easy” eggs. but, we could’ve looked beyond all of that. but, instead, we had at least four conversations of folks trying to get us to upgrade, buy a timeshare, plan our next vacation. it was a HARD sales approach from literally the time we walked in (and they just… left us in the lobby for 15 minutes without room keys or finalizing check in) to the time we left (we had to come early to checkout… for another sales pitch). again, it was a nice vacation. but, we’ll be checking out another spot next time.
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Jan 26, 2023
Dinner at the 20.87 steak dinner
Just had dinner at the 20.87 restaurant and pedro was our server. He asked us if we were celebrating anything special and we told him our anniversary. He than came out with a. Special cause and firecracker candle and little chocolate lollipops. Not only was the food spectacular but he made the experience that much more special.