General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating2679 reviews
Beautiful property with friendly staff
Louis, Wes, and Vishni at the check-in desk were fabulous, demonstrating patience and understanding with a large conference group. At times, things were slow, but everyone was welcoming. The rooms were comfortable, starting with a dog-friendly room on the 5th floor with a beautiful ocean view, then switching to an awesome Carolina Suite that was spacious and had beautiful amenities. A welcome note from the GM and snacks for elite members would have enhanced the experience, as there weren't many perks for elite members and no lounge on the property. Breakfast was decent, and the servers were delightful. Overall, it's a great property, and they were lenient about our extended stay in the hot tub past 9 PM. I would recommend adding two pieces of laundry, snacks for elite guests, or some drink coupons as an added courtesy to honor and recognize elite guest stays. Lastly, make sure your stay is reflected on the Marriott App. It was while I was on site, but then disappeared.
Best oceanfront property
Most beautiful, breathtaking oceanfront resort, literally every single time I walk through the front doors, and my breath is taken.the resort is amazing. The staff is just beyond and everything you would expect from Marriott. I highly recommend the breakfast buffet in the morning. I cannot say enough nice things about the host and all the people that served us. We ended up staying in the brand new suite with the bunkbeds and I would highly recommend this room to anyone. I absolutely love the view and I was able to see the pool and watch my family swim. Very convenient walk to the beach super friendly staff extremely clean resort, delicious food you don’t even need to leave the resort I rate this 10 out of 10.
Reliably fine place.
Annual Feb visit for the two of us and our small dog for the past 13 years of his life. He approves and so do we. It is reliable. We enjoy Hilton Island and southern South Carolina on the Atlantic beach areas. Usually warm in February with rare rain and coming south in Feb gives us a break. (We come 600 miles south to get there, living near I-95.)
Wonderful Visit to Hilton Head
We thoroughly enjoyed our stay at the Westin Hilton Head. The recent interior renovations are excellent and add an air of coastal elegance. Our Carolina King Suite was simply perfect. The extensive pool and lounge area outdoors was lovely as well. One of the pools is heated, and I am sure they are all wonderful in warmer weather. We absolutely loved walking the beach, and we also appreciated the designated pet area on the side of the hotel. The food was delicious as well, and we also rented bikes to explore the island. All around, the visit was a delight, and we would certainly return again. Thanks, Westin...!
The best resort in South Carolina
This resort was so beautiful I would definitely recommend staying here if you are visiting! My experience was very good, the staff were very nice, the rooms were spotless, our view was beautiful! I will definitely be coming back here! I can’t wait to plan my next trip