Customer Ratings & Reviews
TripAdvisor Traveler Rating927 reviews
HGVC Noisy Islander Hotel!
The Building was just ok ...again a very Noisy property you could hear folks walking above you heels clicking down the hall starting at 5:00Am in the morning was forced to wake up because of the noise also the water pipe noise is loud as well you can hear the water pressure noise coming from other rooms on above and below the floor ! The marble counter tops in the kitchen are badly stained and light was out inside the microwave oven . These suites are small and tiny it was two of us and the room felt two small !! They updated this hotel but they should be updating the soundproofing because you can hear everything.. when I told the front desk about my experience being on the property she just said "oh will you will have to speak to the manager "who was not on site!! It may be a great place for family with kids ....but if your looking for Peace,Quiet and Relaxation this is not the place ... Also as a world traveler and being in my sixties I am noticing that the Hilton Brand is diminishing there Hotel are Lacking,in need of Repairs ,Cleaning and Soundproofing and room furniture and Mattresses replaced .. it used to be about the Guest and there Comfort now it's about the Money and how much they can get from you ! As Timeshare owners we are not having a great Experience with Hilton Vacation Club at all and I would not Recommend singles or couples who like Peace ,Quiet and Relaxation in there rooms to invest in Hilton Vacation Club!
Best Family Hotel in Honolulu
Best hotel in Honolulu for families! The hotel is beautiful, centrally located, comfortable plus you can find everything you need just walking distance! We booked a two bedroom ocean view and fell in love with the view! The rooms where very clean plus the hotel had excellent guest services. Great amenities and walking distance to the beach…made great memories with the kids! Would definitely stay here again!
The Hilton Grand Islander - a Grand Stay Indeed
The Hilton Grand Islander timeshare at Hilton Hawaiian Village did not disappoint. In fact, it exceeded our high expectations of Hilton properties including time shares. Our 2 BR unit was roomy, beautifully appointed with a nice view of Waikiki beach. Being in the HH Village is always a plus for us because we love the hive of activity from the restaurants, stores, beach and pools on property. Service from staff was professional and engaging. One of the concierges, Duke, was especially welcoming with his warm aloha spirit. We walked all over Waikiki during our 5 day stay, not once having to take a taxi or Uber, except to and from the airport. That is such a positive for us because it keeps us active and engaged with the locale . We definitely will be back. Try it, you'll like it!
A Local experience
An awesome local experience indeed. Our Ohana and Keiki was relaxed here and the floor to ceiling windows allowed us Ko’olau mountain views and fresh air on outside balcony. Definitely going back soon!!
Great hotel and stay! First time in Hawaii and this resort was great. We stayed 4 nights in a one bedroom suite. Very spacious unit. Staff was super friendly! The resort has everything you need. 2 Starbucks on the property. There was live music every night. We did a Walmart delivery right to the hotel. They bring it to the lobby but still convenient. There are also ABC stores everywhere on the property or right outside the property. So many restaurants in walking distance. Definitely would stay here again.