Customer Ratings & Reviews
TripAdvisor Traveler Rating4998 reviews
Fantastic weekend in Chicago, staying at The Drake
We had a wonderful weekend in Chicago, anchored by a fantastic stay at The Drake. Staff was friendly and helpful, coffee at Lavazza was great, as well as drinks at the bar, Coq D’or. Will definitely stay at this location again. We used self-park, which was a very brief walk.
Some like it hot
This hotel Is older but the temperature is so incredibly warm. They have no way to adjust the heat. The tea room was sweltering and my hotel room was so uncomfortable. Even the poor staff members had fans blowing On them at check-in and check-out. It’s January in Chicago. They have to figure something better out. The hotel has so much potential.
NYE at the Drake
We had an amazing time at the Drake for NYE! Their customer service is top notch! We were exhausted on arrival after early travel and were able to checkin several hours early to rest. Every member of the staff was very dry and accommodating. The staff text members were also great ways to stay informed and make requests. Super Stay!
Reserved a King Bed Lake View High Floor and was pleasantly surprised to be upgraded to an Executive Floor Suite with a Lake View. Kait at the front desk was very friendly and helpful in awarding this Diamond upgrade. Kait also provided information on the parking available which was a great help. At check in the Front Desk Clerk was very helpful and provide great information about the hotel. Sadly we did not get his name. The suite was beautiful and very large. In was on the corner so we had a view of the lake from all windows. The suite was very clean and the bed was comfortable. Since the Executive Lounge was closed we were each given an $18 credit for food purchases. We used Valet parking which is expensive but very convenient. You can self park in a garage about two blocks away at a cost. This can be added to your hotel bill and validated by the hotel. The Drake is an old but well maintained hotel. All staff that we met were friendly and helpful. We dined at two separate places at the hotel. The Cog D'OR for drinks and an appetizer and The Cafe on OAK for breakfast. In both places the service was great, the portions large, and very tasty. We enjoyed our stay and will return.
NEW YEARS AT THE DRAKE
Clean and fun hotel. They have the Best New Year's Eve Party. The Camilla room was so fun 80s 90s, and top 40 music all night. The hotel beds were great, and the service was terrific. I would defiantly recommend this hotel