Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3350 reviews
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Jun 01, 2023Wonderful Experience
The view and location will have you as soon as you arrive. We were pleased with the food service and all the amenities. Communication was wonderful as far as happenings within the hotel, like a wedding, fireworks, unexpected things. Spa was affordable and amazing. Can not wait to go back...
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Jun 01, 2023Great Experience
We had a really good time. The spa was a very special experience for me and my partner. We were also pleasantly suprised to realize Enrique Olvera had a restaurant here as we just recently dined at Pujol in CDMX
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May 30, 2023
Exceptional Experience!
We stayed this past weekend from Thursday-Monday, during Memorial Day weekend. We had an incredible experience from start to finish at The Cape. This was a surprise birthday celebration & each person we met elevated our experience making it memorable and special. The service & hospitality is next level! Michell from the concierge answered all of our questions (had never been to Cabo), helped with transportation, reservations and ensured the trip exceeded our expectations. Michell was professional, personable & worked hard to make the trip memorable for us. We did a cabana for the day of birthday and Fernanda & her team did an incredible job. She is warm, genuine snd made the trip. We loved going to the pool to enjoy her hospitality, she was anticipatory and thoughtful as well as the other gentlemen that worked with her. It was a highlight of our trip getting to relax poolside with them all. Coffee in the mornings at the manta with Alex equally as special, he would greet us by name each morning. It was a delightful way to start the morning. We enjoyed the rooftop terrace with Fernando as well. He was knowledgeable and kind, taking wonderful care of us. I worked for The Ritz-Carlton hotel company at 3 different destination properties. I’d say I am a tough critic when it comes to service, hospitality & expectations. The ladies & gentlemen servicing this hotel are what makes it truly unforgettable. Exceptional service, stunning views, delicious food & beverage, we will be back!
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May 29, 2023
Fabulous venue, great service, comfortable room
Great facility; comfortable room, relaxing pools & beach; Jaime was very attentive & friendly throughout stay; every part of the facility was clean & well maintained; service was impeccable; pricey, so be prepared, but worth the splurge to luxuriate & be pampered. Felt safe with gated entry & requirements to check everyone entering & exiting the facility.
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May 29, 2023
Outstanding stay from start to finish
Outstanding stay from start to finish. It is a beautiful property, and the staff was friendly and personable throughout. The resort was peaceful and relaxing, great vibes. The concierge was very helpful in reserving a boat tour for us with Cape Adventures, which was fun and a good value. Manta was amazing, we went back for a second night. Our server and food were great. The sommelier was knowledgable and provided beautiful stories of the Mexican wine selections. The barista at the Sunken Bar was friendly and offered great special drinks. One minor improvement would be that the food and beverage menus can be a little bit confusing in terms of actually pulling up from website vs. QR code, best to rely on wait staff. One example is that during breakfast, they serve food from The Ledge at the Sunken Bar, which is very nice, but it's not obvious.