Located near one of the world’s most praised diving sites, Sunscape Curaçao Resort, Spa & Casino offer guests a funfilled getaway of a lifetime with all the privileges of Unlimited-Fun®. All guests will enjoy limitless access to six delectable restaurants, where reservations are never required and endless domestic and international beverages from seven chic bars and lounges. The Explorer’s Club is where kids, ages 3 to 12, can have their own fun while under the supervision of Red Cross certified supervisors and the Core Zone Teen’s Club offers special activities and events for teens 13 to 17 years-old. All guests will have the fun-filled getaway of a lifetime at Sunscape Curaçao with activities, events, parties and more where wristbands are never required!

Property Information

Total rooms: 341

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 8829 reviews
  • 4.0 star tripadvisor rating
    Better than expected

    This resort was much better than we expected based on other reviews. They are working on updating the property. The staff is what makes the resort. The are all SO friendly. It was a beautiful place with a decent variety of food. We did not go during the busy season, but we were able to eat without problem at restaurants.

    Jun 13, 2024
  • 1.0 star tripadvisor rating
    Stay away!!!

    The hotel was horrible. The electricity went out dozen of times, ac stopped working; there was no water in the bathroom for a day; the elevator wasn’t working and we were on the 5th floor. A man in a wheelchair got stuck in the elevator on 4th floor. It took them over an hour to get him out and there is no ventilation in the elevator. Long waiting times to be seated for meals, and long waiting times after you order food to get it. They are short staffed, nothing works as it is supposed to and they are always fixing something but nothing gets fixed. Pools are filthy and they stink. The only good thing is that the beach is amazing.

    Jun 12, 2024
  • 1.0 star tripadvisor rating
    Not as advertised

    This feedback will be followed up with the automated response as the standard for this resort and there is no improvements but I will tell you this place is not as described. Deluxe Ocean View King is at best 2 star. The room is a complete rehab poster . The bathroom,the furniture and AC is desperate need of overhaul. Fully stocked mini fridge is 2 sodas 2 waters and 3 -7oz beers with no replenishment. No top shelf liquor. So much deception in what they advertise. I am very accustomed to island standards but this is far below expectations of any resort in the 7 islands I have experienced. Believe the reviews. Pay the extra to stay elsewhere. Hyatt needs to step in and make a decision on their investment.

    Jun 11, 2024
  • 4.0 star tripadvisor rating
    Wonderful place but…

    The resort could use some upgrading for sure, but overall the resort is absolutely beautiful! There were times where we met an employee who didn’t seem happy to be there, but it was very few and far between. A strong majority of the employees make you feel like family and so welcomed. I think after this resort gets some upgrading it will make its way to be a 5 star resort. We had an absolutely amazing time.

    Jun 11, 2024
  • 2.0 star tripadvisor rating
    Not up to Hyatt or Sunscape standards

    It took me a few days to write this review as I am a little torn... We will start with the positives. The beach is gorgeous, and clean, and because so many people seem to be cancelling their stay, we sometimes had the water to ourselves. We were able to get chairs daily, but did have to grab them before breakfast. The pools were ok, clean and well kept, minus the garbage that people sometimes left laying when they left. The food is ok, the main restaurants are the best, the buffet only good for breakfast. The drinks all tasted the same regardless of what we ordered. Shady at Himitsu was great, we really enjoyed dinner with her. The staff throughout the resort were friendly and mostly helpful. The grounds were being cleaned and upgraded while we were there, which brings me to the worst part of our stay... The rooms are abysmal. We upgraded to Sun Club rooms. Don't waste your money. I had called and emailed multiple times before we arrived and was guaranteed we would have no issues with A/C or clean rooms. When we walked into our room, the first thing I saw was a fan. The A/C was not working, and there was mold all over the lampshades. We were offered another room, which also did not have working A/C. The next morning, we complained again, and were downgraded to a regular room, however it was clean and had working A/C, and was 10x nicer than our "upgraded" room. My daughters room had working A/C for a few days, but quit mid way through our stay. The biggest problem with their room however was it became infested with ants. We requested service to deal with them 3 times before anything was done, and by this time the ants were everywhere. When we spoke to the supervisor on duty, she immediately blamed my daughter and said she had food laying around (she did not), and this caused the ants. They sprayed and told me it would be ok for her to sleep there because all the open rooms were dirty. So instead we paid for a room she couldn't sleep in, and moved her into ours. The concierge team tried to be helpful, with the exception of the rude supervisor, but there is only so much they can do when the entire resort is falling apart. We had a great trip, because we chose to enjoy beautiful Curacao, but I would never recommend this resort to anyone.

    Jun 11, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319