Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Perfect resort!
Perfecte resort to stay! Close by mambo beach and Willemstad. Good bed, clean and big room. Good WiFi all over the premises. On the resort you have different pleases to get some good foot. At the beach you can see the beautiful sunset!!
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I travel the last 30 years in various hotel; most of them where good or excellent
The food is cold (served by "hot"), some restaurants often are closed. Good people, bad manager Don't go there ! Coffee corner is super; run by Yvonne and Annemarie When you like you can eat the whole day: EGGS!
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Excellant location
The beach and snorkeling at Sunscape Cruacao is amazing. As an all inclusive the service is lacking. For a resort this size, they need more food availability. The 3 small restaurants for dinner were full within minutes of opening. The little cafe had mini sandwiches that were just a small roll with one slice of some processed meat. The Sun club lounge was just an office that had a coffee and some fruit available.
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Take a close look before you book...this is NOT LUXURY
Although the beach and pool set up at this resort were lovely nothing else was. The overall appearance of the rooms, restaurants and facilities is incredibly dated. In regards to hospitality, the majority of the hotel staff even as part of "Sun Club" did the bare minimum to make you feel welcome and help where needed. In fact several of the people we interacted with seemed bothered by our questions/requests. The food and beverage were probably the worst part. While it appears that there are several options it is not quality food and there is little variety. We ended up leaving the resort most days because we wanted better food and drink options. That says a lot considering this is an all-inclusive... The other bright spot was the Explorer's (Kid's) Club. The staff in for this are by far and away the best talent in the whole resort. They were fun, patient and caring with all of the kids. The kiddos absolutely loved them and that did allow for some good adults only fun.
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Family Vacation
The property is a bit dated however clean and well maintained. Our room was kept clean although the one closet door was off the track. Just used the other side. The food is fine and there is a variety for everyone. Beaches and snorkeling are very good, the pools are kept clean. If in doubt of anything ask and the staff will assist you. Relax and things will be fine.