General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating594 reviews
Stay here!! This place went above and beyond for EXCELLENT CUSTOMER SERVICE!!! I am an IHG rewards member and from the first point of contact this employees were AMAZING! Derrick was so informative and gave the best places to eat. The Gentleman who checked up in was also very polite, kind and very helpful. This place was absolutely amazing, rooms were beautiful and well-kept up. The continental breakfast was also above and beyond. On top of all this the other guests were also very friendly. If I lived closer I would stay here way more! HIGHLY RECOMMENDED Derrick thank you for your great advice you deserve a raise! Thank you all for such a great night stay!
Room was very clean (Needs new carpet) , breakfast was good with pretty good with healthy items to eat. Free parking extremely close to the Trop. Front desk employees were very good especially Derrick who was very helpful to make our stay enjoyable. Pool area was clean along with the pool itself. we been going to this hotel off and on for seven years never had any issues.
Best kitchen staff
The breakfast staff is amazing. Dawn made sure to help us and make sure we had everything we needed. The dinner and drinks they offer on Monday Tuesday and Wednesday is amazing. Usually it’s a whole meal and offer wine and beer selection. But the staff is always amazing.
Love my stay here! Derrich T was exceptional! There was a small issue with my key and he made sure it was resolved promptly. He also had the best recommendations for local restaurants. Loved the room and the location is the best! When in St. Pete, you should definitely come stay here.
Rays Fans Stay Here
This is our go to hotel when we are in town to see the Rays play. Safe 10-minute walk to Tropicana Field. Good self-parking. Staff helped us check in 30 minutes early. First impressions are important, and this facility pulls that off well. Happy Hour with beer and wine is nice but the happy hour food the night we were there was, interesting? Breakfast on the other hand was spot on for a hot complimentary breakfast. Dawn was working the kitchen for the breakfast we had and she did a great job. Covid has change what we all expect when doing business these days and it has not been for the better. This hotel is doing fine providing the new post covid experience.