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Resort Details
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Location was good
good location, close to everything you'll need. A number of ABC stores are just outside the hotel for all your needs. You'll have a fridge in your room so you can stock it up. The room was a little small and dated. Staff were ok. We didn't have much to do with them. Being a Sheraton, we expected a certain standard. This didn't quiet live upto it.
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Melvin - asset
Melvin at the Bell Desk is an asset to your team! He is Super friendly, helpful and genuinely kind. Kaelani at reception is absolutely brilliant. Friendly, helpful & knowledgeable. Another asset to your team.
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Clean hotel, nice view
Our room was nice, it actually had more of a view than I thought it would. It was a city view room, but I was able to see a little bit of the ocean. Our room was clean, as were the rest of the grounds. We took part in the ukulele lessons offered at the hotel and loved it. The teacher was wonderful. I wish we had had time for other activities like that.
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Perfect vacation feels like home
The room is very clean and the bed is so comfortable . Pillows are really fluffy but what I like the most is the customer service rendered by Lorna and Richard to us . They are the best . They made sure we are taken cared of . I can say they are really working like walking extra mile just to make visitors happy and pleased . Lorna keeps on checking that everything is taken cared of .
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Wouldn’t have stayed here if I’d known ….
Great centrally located hotel. Rooms small but clean. Staying in room 911 which is shocking. Sounds like you are on top of lifts with whirring day and night. I can hear clearly even with ear plugs in. Next to beverage/ ice room where staff gather and chat. Husband won’t complain. Good they have self serve laundry. Wifi hot spot is good to use. If you stay here don’t book this room !!!