Fronting a pristine stretch of white-sand beach, and nestled amidst the awe-inspiring Sierra Madre Mountains, this upscale resort provides the perfect setting for a romantic honeymoon or anniversary. Surrounded by award-winning gardens, it boasts open, airy accommodations, breathtaking ocean views, a dynamic spa and an eclectic selection of restaurants and bars and just a short 10 minute walk to downtown Puerto Vallarta. Experience breezy days and starry nights during stays at this inviting Mexican hot spot.


Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1980
Last Renovation: 2016
Accessible rooms: 4
Floors: 13
Total rooms: 473


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel does not accept spring break groups.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.

Pet Policy Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8201 reviews
  • 2.0 star tripadvisor rating
    Beautiful but looks are not everything.

    The hotel grounds were beautiful and rooms were great. The rest was lacking. Food was terrible! Two restaurant had very similar menus with exact dishes and both were gross. One restaurant was closed and found out last day it was moved to buffet area with no signage . Buffet was gross as well except for fruit. We had to eat off resort which made our all inclusive package a waste. Pool bars close early as well as the restaurants. The place is lacking night life activities. No fire pits to sit and chat or games or pool tables. No bars with entertainment other than tv. Most nights and other nights the music was so loud you couldn’t enjoy it . Aggressive timeshare sales tactics every time you walked in lobby made walking in hotel extremely awkward. Overall, beautiful hotel with great pools but won’t be back.

    Nov 30, 2023
  • 5.0 star tripadvisor rating
    Amazing staff

    Sheraton Buganvillas was an amazing resort. The staff there definitely made the trip worth staying at the Sheraton. Joel and Luis in the LA Villita restaurant went above and beyond all expectations. Joel took the time to learn our names, drinks, and allergy needs. Thank you Joel and staff. We will definitely be back.

    Nov 29, 2023
  • 2.0 star tripadvisor rating
    What has happened to the Sheraton?

    I have been a owner since 2009 , have had the largest unit the last 2 weeks of January and switched this year to November due to my father’s passing. Since 2021 the food and service has dropped 50 0/0. We paid for all inclusive for 4 day and found the food in eatable. What has happened? If we didn’t love our unit so much i would be tempted to sell. Does not feel like the Marriott property it use to be. I am platinum for life with Marriott and would not recommend this hotel!

    Nov 28, 2023
  • 5.0 star tripadvisor rating
    Exceeding our expectations

    We have come to this hotel many occasions and our expectations constantly exceeded. Entertainment employees like Mariana, and Jimena are very attentive to the guests . Also want to mention Victorina who is very helpful identifying plants on the premises.

    Nov 27, 2023
  • 5.0 star tripadvisor rating
    Best place to stay in Mexico

    Extremely kind and passionate staff and activity leaders! Food is excellent and a super comfortable stay. The wait staff by the pool are incredibly kind and want you to have a great time. Have been hear 4 times already and will continue to!

    Nov 25, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319