Fronting a pristine stretch of white-sand beach, and nestled amidst the awe-inspiring Sierra Madre Mountains, this upscale resort provides the perfect setting for a romantic honeymoon or anniversary. Surrounded by award-winning gardens, it boasts open, airy accommodations, breathtaking ocean views, a dynamic spa and an eclectic selection of restaurants and bars and just a short 10 minute walk to downtown Puerto Vallarta. Experience breezy days and starry nights during stays at this inviting Mexican hot spot.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1980
Last Renovation: 2016
Accessible rooms: 4
Floors: 13
Total rooms: 473

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel does not accept spring break groups.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.
Pet Policy Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7815 reviews
  • 5.0 star tripadvisor rating
    SUPER GREAT EXPERIENCE

    The timeshare unit was great, food super and staff unbelievably friendly and helpful. Our waiters Oliver, Drinco and Angel and hostess Pamela went out of their way to make us feel like queens. They are at the restaurant we referred to as the "Hut" because the roof is like a giant palapa.

    May 31, 2023
  • 5.0 star tripadvisor rating
    Great choice in central PV

    Very nice hotel that is a long, safe walk from the Malecón. I think all rooms have ocean views so you really can’t go wrong. We were there on a busy weekend and didn’t hear any noise from other rooms. One night we left window open to hear the waves all night; no intrusive noises. El Embarcadero bar on site is great.

    May 29, 2023
  • 5.0 star tripadvisor rating
    My birthday celebration and Vallarta pride

    Very comfortable beds, very friendly and professional staff. Specially in the pool area la guera de rancho Isabel she's awesome zaydent and marco as well very attentive and friendly. See you soon again. They made my birthday celebration so special.❤️❤️😄😄

    May 27, 2023
  • 1.0 star tripadvisor rating
    Get ready for a big and enormous scam and fraud related to exchange rate. This hotel is living back in the past 2020

    You will be welcome by drugdealer carte staff they are very very very rude meaning get ready almost to receive a punch on your face and say many thanks !. The issue was they are using 2022 exchange rate meaning you will loose a lot of money because of this during your stay, in one word they are thieves!

    May 26, 2023
  • 5.0 star tripadvisor rating
    extra mile food server

    we had a good service experience during our stay in sheraton hotel especially during our lunch and dinner time because we had an excellent server in the name of RUBEN and ALFREDO.they are both on the top of the line in maling us comfrotable and satisfied everytime we go eat in the buffet..if you will have a holiday and spend in sheraton look for RUBEN and ALFREDO to help you experience what we both experience..bery very excellent!!!!

    May 23, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319