Located on a beautiful peninsula with a private beach and surrounded by dazzling turquoise waters this is an ideal romantic getaway for Adults Only. Luxury accommodation offers modern and stylish British colonial décor, all completed with natural, earthy colours. With a range of à la carte restaurants serving specialities from around the world, Caribbean delights, and even a café with late night snacks, dining here will be a remarkable experience. Unwind lounging by the poolside with cooling cocktails, or enjoy the Caribbean breeze and soak up the sun on the lovely beach. If you’re looking for a little relaxation, treat yourself to the Secrets Spa by Pevonia® offering a superb range of relaxing body treatments.
UNIQUE SELLING POINTS
• AAA Four Diamond award-winning resort since 2011
• Just 15 minutes from Montego Bay International Airport
• Exclusively situated on Montego Bay’s breathtaking peninsula, surrounded by the Caribbean Sea
• Luxurious all-suite resort with a hip, vibrant ambiance featuring stunning ocean and ocean front views
• Romantic getaway for the young at heart
• All Preferred Club suites offer soaking tubs on the terraces, with swim out access from select suites
• Free-flow access for guests to Secrets St. James’ facilities next-door
• Butler service is available for all room categories*
Guests staying in the Preferred Club Swim Out or higher room category will receive personalized butler service at no extra cost. Guests staying in Junior Suites and Preferred Club Junior Suites can purchase the butler service for an additional cost.
• Promenade between both resorts featuring shops, restaurants, piano bar, theatre, game lounge and more
• Authentic Jamaican jerk chicken & beef patty carts at the beach and pool daily
• Boasts a 300-yard dedicated beach area with calm water that’s perfect for swimming, snorkeling and water sports
• Guests have access to the resort’s private catamaran (additional costs may apply)
• Recently enhanced spa featuring unique spa cabins, a hydrotherapy area*, a yoga garden and more
• Features 3 Wedding Gazebos, 2 of which are on the piers overlooking pristine waters
• Boasts a state-of-the-art convention center, approximately 10,000 sq. ft.
• Located within close proximity of 5 major golf courses, 3 of which are world-renowned.
• Situated near Montego Bay’s famous “Hip Strip” and other local points of interest
• computer access is available with printing in all our lobby lounges
*Temporarily unavailable
Location
Montego BayProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple
rooms. The hotel reserves the right to deny lodging to any reservation of this type.This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10786 reviews-
Very unhappy with the Unlimited Vacation Club/Secrets Wild Orchid Montego Bay
Secrets Wild Orchid is a beautiful spot. The rooms are nice and the food is good. Too bad that is the only good thing I have to say about our 6 day stay. 1.The resort did not have any hand soap on site for the entire stay. 2. Becareful at Altitude restutant on the Breathless side of the resort. We had a large group taking a picture and the floor buckled. The staff heard the buckle and evacuated the group. The staff then told me they will be doing renovation next year. I would hate for something tragic to happen before the renovation. So just be cautious if you go to Altitude. 3. Room 2309 in our group did not have Air Condition. The team would come fix it and it would work during the day and would stop mid day. This went on every day for the duration of the trip. I asked to have guest moved and I was told daily it's beiing worked on. 4. Check in was a nightmare and the ladies at the front desk were rude and irritated. Check in is at 3 and lot of my guest did not get into rooms until 5. I am an Unlimited Vacation Club owner and Early Check in and late Check out is a part of the benefits. This was not honored or recognized when I mentioned it. I was told Hyatt and Unlimited is different and since Hyatt took over it is not the same. ( I got home and looked through documents online) nothing showed that benefit changing. 5. The Host at Blue Mountain and the Hibachi restaurant were rude. Me and 4 others walked up to dine. I asked what the wait was for 5. I got an eye roll and a huff and puff. Then was told Wait. I said okay. Another group of 6 walked up with no reservation and was seated immediately. Then the host looked at us and pointed to a table outside and said you can sit there. Which was not a problem we would take the inside or outside but the way she handled us was very rude. My Hibachi host experience was even worse. My UVC concierge set my group up with a reservation (didnt happen and when we reached out to her she stop responding apologized hours later about the reservation) Since 85% of the things UVC Concierge had been telling my group was not done I made sure to get the reservation detail in writing. The host told us we can't sit you. Finally she said we can sit you in the Al La Carte section. Our reservation was broke up until 3 groups. The first group they split up which was fine but if you have the same waitress in the same area and the area is empty why couldn't the group sit together. The second group arrived for reservation. The host told them NO. I asked the host for a mgr. She proceeded to help everyone that walked up like I was not standing in front of her. While standing there a lady walked up with no reservation because I asked after she said she had a group of 22. This lady was seated with her group immediately. While my group of 12 could not be sat. Once the mgr came and I explained to her what happened and showed her the text. She sat my group of 12. The host had an attitude once she sat my group because she had told us no. The mgr took care of the 3 group right away. But it shouldn't have to be this hard to dine. And at the end of the day if you treat someone nice it goes a long way. If the host was nice and pleasant about the situation.Things would have went a lot smoother. 4. The last day at check out. A spa charge was added to one of my guest rooms. The guest did not receive a massage because medically they can not have a massage.The front desk lady told her she was a liar and they will be charging her. After I called a mgr to the desk and asked the mgr to match the signature for the spa and pull the cameras they took the charge off but this was a 45min process and my guest almost missed the airport shuttle. BTW this guest purchased the UVC club the day before. Basically the UVC team at this property dropped the ball on a lot of things and they are not organized. Nothing was ever done at 100%. This property was nothing like this when I went in April 2023.
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Needs improvement
We were expecting way better from Secrets as we have been to to a few Secrets resort. It doesn't feel the same. There are better Secrets resort. But the food are great here compared to other UVC resorts. Staff are generally friendly and welcoming.
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Phenomenal Honeymoon Experience at Secrets Wild Orchid Preferred Club
We are currently staying at Secrets Wild Orchid and I could not wait to leave a review and so I am writing this whilst still sitting at the poolside. The service at the hotel is absolutely incredible. In particular, our butlers Duran & Kenroy have gone above and beyond to ensure we have had an incredible experience. From reserving sun beds on our behalf with a cooler full of our favourite drinks at the ready, to making reservations for dinner and ensuring we have the best table and therefore the best experience. They have even made a special effort to decorate our room for us on a few occasions. We are so grateful for their amazing hospitality. Every staff member at the hotel is kind, welcoming and courteous. From the cleaners & gardeners, all the way up to the hotel management. Whilst you are staying at the resort you have access to all 3 hotels. Secrets Wild Orchid, Secrets St James and Breathless Resort. The food at the hotels has been phenomenal. We visited Altitude last night on the rooftop at the breathless resort and the food was out of this world. I would go so far as to say that the steak I had was the best I have ever eaten in my life! The views from the rooftop are also incredible with an infinity pool, jacuzzi and bar also available up there. There is a huge variety of restaurants here, Mexican, French, Jamaican, Japanese & Italian to name a few. The food quality is outstanding and the entertainment and service whilst dining is also fantastic. The entertainment here is second to none! I have never been in the presence of such amazing talent in abundance! The singers, dancers and musicians are so incredibly talented and it is quite possibly the best entertainment I have ever experienced. Whether you like a Dj, shows or live music, there is something for everyone. The dancers are incredible and so enthusiastic. The singers are phenomenal! To be able to sing live and be pitch perfect whilst dancing around the stage and entertaining as they do is something that is rare even amongst famous performers! I have to give a special mention to Andre who is an incredibly talented drummer, and when he isn’t smashing it on the drums he can be found performing live in piano bar, singing beautifully and playing piano to entertain guests. He is an amazingly talented man and a real gentleman. There is also a great deal of entertainment during the day, from quizzes to dance classes, volleyball to foam parties in the pool! The location of these events varies daily so there is always a ‘party pool’ and a more relaxing pool so you have the option. The director of entertainment who puts all of this together is a very modest lady but deserves so much credit for providing such a wonderful itinerary of entertainment for the guests here. We salute you and we thank you so much. I cannot rate this hotel highly enough. It is deserving of so much more than 5 stars. The quality exceeds any 5 star resort that we have ever visited. Jamaica in general is a stunning location and the people here are wonderful, always greeting you by saying ‘Welcome Home’. I would encourage anyone to visit! 🇯🇲❤️ One love.
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Amazing experience. Butlers included
We came for our honeymoon and stayed at the Wild Orchid resort. We booked a swim out ocean front view with a butler. We were assigned Andre and Davion for our butlers. Let me tell you… they made our experience 10x better. Andre has been absolutely amazing. They decorated our room for the honeymoon, made us dinner reservations, reserved us pool and beach chairs daily, had us breakfast in bed. We have been so so spoiled. They were the best butlers ever and made our relaxing honeymoon that much more. I can’t recommend them enough. The hospitality here in Jamaica is wonderful. They truly do go above and beyond, and let you know daily how thankful they are for you. If you’re thinking about coming, just do it!
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Terrible save you money go to Sandals!
No customer service at this place. They try to talk you into signing up for a vacation program and wasted 3 hours of our vacation time trying to sell it to us and many others confirming same thing happen to them-when we declined “Peanut was her nickname” just got up and walked away pissed as did her manager sales guy. RUDE nothing like we experienced in the DR secrets this place is NOT a place you feel like paradise. No drinks listed on menu boards to pick and try you had to know what to ask for no customer service - food service was angry to be there and not friendly we had to ask for coffee just awful 😞 we’ve been to Sandals in Jamaica severs times and will go back there this place was by far a big disappointment!