Resort Details
- VARIOUS BARSHalf Time Sports BarContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events.
RendezvousThe Rendezvous Bar sits at the middle of the cenote in the Lobby, designed to merge with nature with a combination of carved wood and the colors of sand and rock.
Sky BarRoof top & swim up bar serving your favorite tropical cocktails.
EdgewaterCentral bar serving your favorite tropical cocktails.
BEACH CLUB BARBarracudaBarefoot beach bar with magnificent ocean view with an exclusive beach club nearby. - VARIOUS RESTAURANTSOlioOlio brings a taste of authentic Mediterranean cuisine in both menu and design. Dine under the unique fishing net décor and jungle inspired wood décor
JasmineAn exotic Asian adventure with an eclectic fusion of delectable Peruvian cuisine. Experience natural stone and wood decor flowing inside to out on a spectacular terrace. Breakfast 7:00 a.m. – 11:00 a.m. *Exclusive for Preferred Club rooms..
Bluewater GrillOpen air dining in spectacular cenote-inspired, jungle surroundings with wood, rock and sand decor, Fresh seafood presented in a quiet and romantic setting.
Market CafeThe Market Café offers a casual atmosphere combined with contemporary relaxing decor offering succulent cuisine artfully displayed on rock and wood shelves framing the intimate dining area.
Barefoot GrillEnjoy light lunch specialties in a casual and relaxed setting.
VerandaEnjoy light lunch specialties in a casual and relaxed setting.
The GrottoEnjoy light lunch specialties in a casual and relaxed setting.Exclusive for Preferred Club.
Coco Cafe
BEACH CLUB RESTAURANTS
Seaside GrillGourmet salad buffet and à la carte international cuisine for lunch.
Willy’s PlaceEnjoy grilled favourites by the water.
RosewaterExclusive to guests staying at Casa Zamna.
- Car Rental Services†
- Concierge desk
- Currency exchange†
- Elevators
- Front desk
- Internet services
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Travel agency†
- Please contact the hotel for additional information.
† Fees may apply
- Golf †
- Scuba diving †
- Theatre †Seating capacity to 500 guests.
- Volleyball
- Beach †
- Water activities• Water aerobics• Water polo
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1217 reviews
-
Apr 16, 2025Couples Getaway
My experience at Secrets Tulum was incredible. My boyfriend and I stayed for 5 days in the preferred guest section and we experienced great service. The grounds are beautiful and well thought of. There are a wide selection of pools at the resort because it’s not a beach front resort. I think that would only be my feedback, I wish the shuttle to the beach area ran more frequently. The food was good and the staff were very kind and accommodating. The resort wasn’t too busy which I liked, and it was very relaxing. The spa experience at the resort was probably my favourite part of the trip. The rooms were comfortable and clean. Booking excursions were kind of pricey though. Would definitely come back!
-
Apr 15, 2025
Wonderful Visit at Secrets Tulum
Secrets Tulum is a wonderful place to visit and relax. The beach is not connected but it is a beautiful tranquil site to be in! The spa staff is wonderful and tends to your every need. All the restaurants are absolutely delicious yo includes the nights they had a special event going on - for us it was bbq night and mexican night ❤️
-
Apr 14, 2025
Amazing overall experience! Experienced amazing attention and options for people with food allergies - very impressed!
This resort was by far the best all-inclusive resort I have stayed at. Disregard all negative feedback you may hear. We thoroughly enjoyed the options to use the beach amenities and pool each day - it was worth the short shuttle drive to enjoy the beach for the day. The service by all staff was amazing, the ambiance and food at the restaurants exceeded our expectations. We were most impressed by the various gluten-free and lactose-free options at the cafe and restaurants as we have food allergies. We have never stayed at a resort with as much abundance of options due to food allergies existed, Our concierge Lizabeth helped us navigate the menus at the restaurants and even requested us to meet with the food manager prior to the BBQ to ensure we had choice of what they would cook for us to ensure we could enjoy the event fully. We were impressed with the amount of healthy food options at every meal, including the fresh juices available in the morning. The rooms were huge and clean, the cleaning and turndown service was great and every request we made was met with immediate action. The pools were always inviting and clean. The resort culture didn't have the party/drinking vibe as others did from past experiences which we thoroughly enjoyed. It was on the quieter side and truly met our R&R needs. We ventured into Tulum for a night out to experience some nightlife and loved that we could come back to our resort and enjoy a quieter, upscale crowd but can go into Tulum looking for nightlife if needed.
-
Apr 14, 2025
Amazing Week at a Jungle Resort
This is a beautiful resort. Although it's not located on the beach, the numerous pools were very enjoyable, plus we had a swim out that we used daily. The beach club was OK - the sargassum was bad the day we went, so we stayed at the main resort for the remainder of our stay and we were quite happy. Staff - AMAZING! Everyone was very friendly and attentive. I can't recall all the names, but shout out to our concierge, Andrea - she went above and beyond to ensure we had everything we needed. Aldo, Ariel and Sophie from the Entertainment Team made sure we were always having fun. Food - GREAT overall. No complaints. Our favourite was Olio - Mediterranean. The food was bursting with flavour. We at there twice. Room - we loved our swim out room. Very clean and spacious. Highly recommend flying into the Tulum International Airport. It's only about 40 minutes away and not busy. If you don't care that it's not on the beach, then you will love this resort and I highly recommend checking it out.
-
Apr 13, 2025
Relaxing days
A mini vacay to this beautiful hotel it is all I needed it to come back full of good vibes from the hard working people I met on this trip. I want to take time to acknowledge some of them, Jair the sommelier and Miguel on the special dining night. Fernanda at the reception. Diego the main bar. Ventura at the Grotto. Edwin. Andrea at the Yoga. Olio amazing experience and Ventura who made the best choices for us. The Mexican show was amazing, full of culture and colors. My room was perfect. The beach club service outstanding as well. The Spa amazing experience. Thank you for this amazing experience.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Disclaimer : *The hotel doesn’t provide rollaway beds.*
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.