Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Average at best
Overall it was a very average resort/experience. Food quality was poor overall with the exception of a couple places. Preferred Club status was not worth the additional cost for what you get. Staff was very friendly and helpful. Rented a cabana for 2 of our days there and Norberto was excellent! He took great care of us! Entertainment was good but lacking in variety and quality. Rooms very clean and housekeeping were excellent. Bed was comfortable. Views from preferred club junior suite were exceptional. Building/facilities were in need of attention/maintenance. It really seems like Hyatt has given up on this property, which is sad because the views are incredible and it has everything you could possibly want in a resort. It just was not the quality expected for a Secrets Resort.
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2nd Time at this hotel
Loved the overall experience. We celebrated our anniversary, as well as my birthday. The 5 day stay was better than the fist trip, and we loved our first trip. This year we were more comfortable because we knew the ins and outs already so we took full advantage of our stay. Food, drinks all were incredible. Many options and enjoyed all, but I loved Nebbiolo and wish I went there more. Buffet and at the Market cafe was great every time. All-inclusive is nice because you don't have to carry your wallet every where, but we always left tips. I enjoy looking at a menu and not worrying about price on anything, including liquor. Dragons, Bluewater Grill and Nebbiolo were good. Each restaurant has a menu anybody could find something they like. We were very satisfied with this aspect of the trip. TIP! If staying over the weekend and want to try all 3, save the steakhouse (Bluewater Grill) for Sunday or a weekday! Shorter wait time : ) Saturday we got right into Dragons and Sunday right into Nebbiolo, no wait time. Beach was great, tried the jet skis this year and enjoyed that a lot. We loved the beach and spent most of our time here. Water was warm and clear, sand was nice and soft, plenty of seating options with tables and umbrellas if needed. Waves were great and staff delivered drinks. Staff were awesome! Night life was a lot of fun and there is plenty of entertainment. Piano Bar has great shows so did a lot of dancing. Sports Bar, Half-time was a favorite for me! Pool entertainment was fun and staff did great! Girlfriend loved the Boy Band tribute band that played. TIP! We used MTS for shuttle to and from the airport. It took 45 minutes to get to the hotel and that is with a wreck that slowed down traffic. The way home they always try getting you to go early. YOU WILL DO A LOT OF WAITING AT THE AIRPORT! We always call and get the time moved and stay at the hotel an extra hour, and still end up waiting around the airport for over an hour.
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Work trip with co-workers with no work!
We had the best time on our business trip. Staff was lovely and very helpful. Food was great. There are plenty of bars. The rooms are large and everything is clean. Prompt room service. View is amazing! Beach was awesome! Would love to return!
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Not the worst but I wouldn’t consider a 5 star
Food is good, resort is nice but beware of the mold in the rooms. We had headboards covered in mold and when we addressed it with the front desk was barely given a solution. Also minimal entertainment and the wait is long for the restos at dinner time.
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Exceeded All Expectations!
Secrets The Vine was far and away the best all inclusive we have ever visited. The resort was immaculately clean to the point we barely ever saw garbage on the ground or empty glasses sitting out. The food and drinks were fantastic, the beaches was awesome with all sand and no rocks. To make our trip extra special, we booked into the Preferred Club. This gave us a higher floor, a HUGE Ocean view room, extra amenities on the 21st Floor, and best of all, the use of an exclusive pool, bar, and restaurant on the 12th Floor. Specific recognition to Benjamin, one of the attendants at the 12th Floor pool. He was friendly, cheerful, and did everything in his power to make sure all guests were comfortable and relaxed. He was a true pleasure to be around.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.