Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19308 reviews
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Apr 19, 2026GREAT.........WITH ONE EXCEPTION!!!!!!
Everything was well above my expectations with one exception. I had misplaced my pasos that I had purchased for tipping because of the all inclusive package we purchased. I discovered an ATM machine in the lobby and withdrew money to cover the rest of our stay but it was in US $ only. I asked the concierge if they could exchange the money into pesos. He said yes but I would have to show them my passport in order to further the transaction. Upon retrieving it, I was first told by a second person that one of the bills that I had got from the ATM machine was bad and they would not accept it even though it was no different than the others. Then I was told I had to duplicate my signature on my 8 year old passport. I couldn't, probably because of my shaking hands. I then asked them if the could at least exchange one of the bills into smaller US currency which they agreed to. So I gave them the bill that they said they originally wouldn't accept. In return I was given a bunch of smaller bills that looked like they should have been out of circulation. The remainder of the trip went well.
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Apr 19, 2026Ok, but won’t be back
Nice hotel but main issues were food which was good but at best was tepid breakfast buffet goods supposed to be hot were borderline cold even in main restaurants where food cooked fresh the side dishes were invariably tepid/cold we went to blue water grill on last night and truffle potatoes were cold as was mushroom sauce these must be sitting too long Biggest gripe sunbeds!! You need to be down to get a bed that’s gives a bit of space and not crammed in where in an umbrella goes up you’re in the shade like it or not!! Given this is all inclusive and not cheap it seems reasonable that you should be able to go for lunch without pool staff giving away your bed this leaves you with no bed and having to retrieve PERSONAL GOODS from lost and found !! Unacceptable practice!! there must be a better way it happened to us once but was a daily occurrence it was patently obvious then beds were being used given the bags hats books etc lying at them!! But pool staff just moved them to accommodate people who just decided to go to the pool at lunchtime For reasons above I’d find it hard to recommend this hotel
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Apr 17, 2026
Second Time Visiting - Will Visit Again
Great resort, super friendly staff, quality food, easy to get in and out. Makes it a perfect quick adult getaway. Would recommend any time!
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Apr 17, 2026
A Cruise on Land
A must stay in Cancun. Plenty of activities and entertainment. I never felt like I had to leave the resort. Hospitality above and beyond anything I have experienced.
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Apr 17, 2026A great "Vibe" at Secrets The Vine
Location: excellent, we have stayed all over the east coast of Mexico and Cabo, the Hotel Zone is great and the ocean and beach are beautiful (minus the seaweed which cannot be helped) Atmosphere: There is a "vibe' at Secrets the Vine, a great vibe! relaxed, easy, jazzy and alluring. The facility is beautiful and smells lovely! Rooms: The rooms are equally beautiful and very clean. We opted for Preferred and enjoyed the higher floor and view. We did not benefit from other Preferred amenities, although partly on us. We never used the Preferred pool nor the lounge as we were very pleased with the other pools, eateries and bars. I likely would not select Preferred again as the staff in the entire resort are excellent. Our Butler was kind of MIA, but we found someone when we needed them and they were extremely accommodating. Pools: Again, beautiful and a "vibe"..each pool is a bit different and you will find "your spot", the daily entertainment staff and servers are superior. Chairs- it is true, I didnt believe it, but if you do not secure chairs by 7am, you likely will not have a chair. That being said, the pool staff work hard to find and move chairs and umbrellas to accommodate the guest in need..this is one of the items that kept me from 5 stars. The daily musical entertainment is also very nice. Restaurants, bars and eateries: All great! we loved both the Italian and Steak spots. The atmosphere is fine dining, men- just take slacks and enjoy it! Mexican Night by the pool was very crowded and we opted not to wait. There is also an International Night by the pool. *Beware: if you are by the lap pool, you will be asked to move by 3 pm to another area as they prepare for the nightly events(and there are no chairs)..so plan ahead* The coffee bar is a wonderful bonus with snacks, pastries, breads and ICE CREAM! The ladies working there are so incredible and nice with big smiles... very similar to a Starbucks, but staff are even nicer :). The wait staff at all locations are wonderful. Lost and Found: we lost a pair of glasses! they were found! they have this down to a science. The reason not a 5? upon arrival, you are taunted with a $200 credit as a Hilton member (if you are a member) and additional coupons. This is a time share!!! If you want to be uprooted from pool side to listen to the speech, go for it..otherwise you really DO NOT have a $200 credit and coupons, very misleading and disappointing. I was also unable to book the Preferred complimentary spa visit as that is also a ploy to upsell a spa experience. In fact, the staff "discourage" you from participating saying, "it really is not worth it" (told this twice by different personnel) Would we return, Yes, but would ignore the upsell and coupon speech and be prepared to rise and shine to get chairs! Overall...a wonderful time and the good FAR outweighs the tiny nags. Shout out to Alfredo in the Italian restaurant, the best waiter ..sincere, funny and at our service! Thank you Alfredo!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.