Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all-PreferredClub-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury™ inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits. Should guests want to mix and mingle, there is Breathless Riviera Cancun Resort & Spa next-door, providing guests with the perfect balance of romantic tranquility and social sophistication. With exclusive, free-flow access to Breathless, guests can choose to have a rejuvenating spa treatment at Relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ’s. No matter a guest’s desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.

Location

Puerto Morelos
Cancun International Airport (CUN) : 12 miles

Property Information

Year Built: 2016
Total rooms: 164

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 527 reviews
  • 5.0 star tripadvisor rating
    Wonderful 2 weeks at Secrets Riviera

    Perfect size of the resort. We had a Junior suite OV, building 2, 4th floor, beautiful view of the pool and ocean. Rosewater restaurant is the only one on Secrets side, rest are on Breathless side. All of our meals were excellent. I want to give recognition to all the staff we became familiar with. Secrets is our favorite resort chain in all of the destinations we have traveled to, mostly due to the warmth and friendliness of all the staff! In particular, Luis in the preferred club lounge!!! What can’t he make! He is so professional and he takes great pride in every drink he makes, we miss him already! Ross, Ohmar and Axel from the entertainment team are out of control!! They are so energized and keep everyone involved, we became good friends with each one of them- thank you for making our days special. Pool servers- Cruz, Urbana, and Mar are excellent, happy all the time, and they provide outstanding service!! Once you’ve ordered a drink, they will know it for your entire stay. Preferred Pool concierges, Bailey and Fabian will make sure you have towels and chairs, I’ve been to many Secrets and Dreams and have never experienced this kind of service at the pool. They make sure your umbrellas are up and will take down if they feel the need for safety (wind) or if they notice you are trying to open or close it they are right there. Manuel, David, Yessi at Rosewater Restaurant are always pleasant and genuine and are there to make sure your food is perfect. Sandra, the hostess, always greeted us with a warm welcome. Lastly, sweet Lidia at the Wink bar is a gem. If she saw us anywhere on the property she came running up to give us a hug. She also provided great service. Our stay was for 2 weeks, so we ate at restaurants 2-3 times and never had a complaint. Take advantage of the classes they offer: wine t, tequila tasting, guacamole lesson, cocktail class, cigar rolling…to mention a few. On our last day we said our goodbyes to the outstanding staff, and they truly were sad to see us leave, we got to be friends with all of those I mentioned, hopefully we can come back someday. The only downside is the beach and ocean. Every day all day long they are raking up seaweed. To get into the water you have go over the mound of seaweed, and once in the water it’s very hard on the feet, it’s not soft, but rocky and sharp coral- bring water shoes. This is of course out of the resorts control and they work hard to keep up with the seaweed. The beach in front of Secrets is a nice soft sandy beach and much larger than on the Breathless side.

    Feb 01, 2023
  • 5.0 star tripadvisor rating
    Poolside fun!

    Ross and Axel make each day super fun! They start each morning setting up the beach games and their cheerful conversations set the tone for the day. Lots of laughter, fun trivia and Bingo. Loved the cocktail making lessons and the Tequila tasting. Be sure to book the Secrets side to enjoy the hospitality of Ross and Axel!

    Jan 31, 2023
  • 5.0 star tripadvisor rating
    Great resort, great food and great service!

    We had a wonderful experience at Secrets Rivera Cancun! We were there with 4 couples and this is probably our 5th or 6th Secrets resort and it matches the experience and service we have come to know at this brand! We had some exceptional service from Carlos who was between Breathless and Secrets filling in on both sides, Luis in the preferred lounge and Cruz who served cocktails poolside all week!

    Jan 31, 2023
  • 5.0 star tripadvisor rating
    Felt like Royalty!

    The resort is wonderful, rooms beautiful, loved the turn down service. Rosewater staff and pool staff were amazing. Cudos to Hostess Sandra, Mgr Mario Manuel, yessi, Hugo, David, Cruz, Ross, Axel, Bailey are only a few who took care of us royally. We were a big group and they were very gracious!

    Jan 30, 2023
  • 3.0 star tripadvisor rating
    Awsome Staff - Food Not So Great

    Overall, the resort is very nice. The room furnishings, pools and bar service were outstanding. Every staff member we encountered was very friendly and helpful. The pool guy, Bailey, was awsome! The down side was the food. It was much worse than any other Secrets (UVC) location we have visited. In some cases is was so bad we could not eat it. Steaks were so overcooked you had difficulty cutting them (ordered medium rare twice - got them VERY well done). Eggs Benedict so overcooked the eggs were hard as rocks and couldn't eat them - ordered something else. Food cold at times, etc.

    Jan 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319