Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all-PreferredClub-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury™ inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits. Should guests want to mix and mingle, there is Breathless Riviera Cancun Resort & Spa next-door, providing guests with the perfect balance of romantic tranquility and social sophistication. With exclusive, free-flow access to Breathless, guests can choose to have a rejuvenating spa treatment at Secrets Spa, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ’s. No matter a guest’s desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.

Location

Puerto Morelos
Cancun International Airport (CUN) : 12 miles

Property Information

Year Built: 2016
Total rooms: 164

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1209 reviews
  • 1.0 star tripadvisor rating
    Do not come

    ALERT, if you are planning to enjoy a beach bacation here, STOP. There is no way you can get to the beach and the hotel and tour operators are hiding that from you. The seaweed accumulated is such, that it will be just impossible to get into the ocean. I am so disappointed that I will be seeking a full refund.

    May 18, 2024
  • 5.0 star tripadvisor rating
    10/10 experience

    If you want to feel elite this is the place to come and get serviced like you are. Staff was amazing, always making sure they took care of you. Ambience was great. I would come back here just for the service.

    May 18, 2024
  • 5.0 star tripadvisor rating
    We will most definitely be back! :-) This was our second trip to this particular resort and there will be more!

    Incredible resort with top notch service in all areas, amazing food, and beautiful weather. The convenient location of our room to the pool, restaurants and the beach was perfect. The attention to detail from all staff was greatly appreciated.

    May 18, 2024
  • 5.0 star tripadvisor rating
    Great service!

    Nice rooms. Poolside service was excellent. Edwin & Mar are THE best! Fun entertainment in the evenings and many varieties of dining experience. The spa and gym are both nicely maintained and provide a relaxing and invigorating experience. Did I say Edwin & Mar provide the best poolside service yet!

    May 18, 2024
  • 5.0 star tripadvisor rating
    Overall great! Only one change

    Steven was the best entertainer! He owed us through bingo, water aerobics and more. He was so much fun and made us laugh. Edwin was fantastic with his service. He had great recommendations, was quick to bring us food and drinks, and remembered us each day. My only complaint is the seaweed along the beach. Other resorts use tractors and other equipment to remove the seaweed each day - this resort had about 4 men out there removing all day, and unfortunately, it was coming beachside quicker than they could remove it. It was hard watching them work so hard and not make any progress. Highly recommend the resort invest in equipment to remove the seaweed along the beach for their employees sake, and us guests. It was so much that we couldn’t even get into the water, which was a little disappointing. We also enjoyed the spa very much! Enrique was fantastic!

    May 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319