General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6579 reviews
If you're looking for one amazing experience I HIGHLY recommend Secrets! This was my first time visiting and it won't be my last! Activities crew were TOP NOTCH particularly by LorEnna and Ivan! Fernando, Lucas, Sexy Charlie and bartender Arik "whoop whoop" were also incredible. They are amazing at what they do. They truly care foe their guest and make sure you have a great time. We enjoyed an evening in downtown San Jose del Cabo which was put on by the activities group. We learned so much and enjoyed our tour as a group. Transportation to and from were included for a small fee. Food was great which included different ethnicities. Views from our room and around the resort were breathtaking (able to see whales from balcony/resort areas) Rooms were clean with fully stocked fridge. Room service crews worked tirelessly to ensure we had everything we needed (24/7 service available) We rented a cabana for 5 days and Antonio was always there welcoming us. He made sure we were set up and ready for the day (highly recommend). Our bartenders/ server checked on us frequently to make sure we stayed well hydrated. Checking in and out process was a breeze with no issues.
A relaxing vacation I didn't realize I needed!!
The entertainment staff was out of this world! They were very friendly and engaging which made our stay even that much more fun. Never a dull moment when they were around. From tequila tasting with Lucas to volleyball with LorEna. The city tour with Ivan and poker with sexy Charlie. Of course you can't forget Fernando. They all treated us like old friends the entire time we were there. I highly recommend this Secrets for an amazing vacation!!
Another amazing trip at Secrets Los Cabos
This was our 6th visit to Secrets Los Cabos and just like the previous 5 trips, as well as other trips to other AM resorts, we truly enjoyed our stay. The service is 10/10, the grounds are superbly clean, the view is spectacular and the food is great. What more could you ask for in a vacation!? A few of the special staff members who truly made our stay memorable: - Lukas, Charlie & Ivan with the entertainment crew are always awesome. Super friendly with everyone around the pool and they help get the party started for sure. - Cruz at the Oceana restaurant was an incredible server. He took great care of my wife and friends and he was even able to get me a recipe for an amazing salad dressing from the chef. 10/10 service. - Chef Uriel Perez Cruz at the barefoot grill was also incredible and very accommodating. The barefoot grill is an afternoon lunch spot and they don’t offer many gluten free options for my wife who is celiac. 4 out of our 7 days, Uriel cleaned the grill and all utensils and was able to prepare my wife an amazing GF lunch. He truly went above and beyond and it was very appreciated. - Antonio with Unlimited Vacations is the definition of amazing service. He is always checking in and making sure you are happy and well taken care of. Not to mention offering golf cart rides at random moments which are super appreciated for a wife who wears heels. Antonio does a great job of taking care of all guests at Secrets, not just the guests with unlimited vacations. - Marcos at the Rendezvous/birdcage bar is always smiling and pumping out the espresso martinis. He’s a great bartender and very friendly. Highly recommend going to see him for a martini! - Arik at the swim up bar is a great bartender and always friendly. It can get pretty busy down there but he does a great job of serving up the drinks and making sure everyone is having fun and well taken care of. - Fernando at the barracuda bar makes one of the best Margarita’s on the resort. It’s also the nicest view on the resort with the swing bars. Fernando is awesome! GO check him out at the Barracuda bar! All of these staff members were super awesome in ensuring we had another incredible experience with Secrets. I highly recommend Secrets Los Cabos for your next all-inclusive vacation. Lastly – if you are looking for shuttle service, tours or anything transportation related – I HIGHLY recommend utilizing Fernando @mexperiencecabo (Facebook and Instagram). We have utilized Fernando’s services the last 3-4 trips to Los Cabos and I could not speak more highly of him. Fernando/Mexperiencecabo is a friendly local company who provides safe, efficient services to take your trip to the next level. HIGHLY RECOMMEND @MEXPERIENCECABO!
The staff at the resort was awesome. Patty in the concierges desk was so helpful. The entertainment team is top notch. Lucas, Ivan, Fernando, Lorena and sexy Charlie are fun to be around and made our trip so much fun. If I could give 10 stars I would.
Very nice resort
Secrets knows how to treat their guests. We were in building 3 and could get a golf cart pretty much anytime if we didn’t feel like walking. The walk was nice once we figured out how to get around. The rooms were big and very comfortable with a great view of the ocean. The food was wonderful. We tried every restaurant, they were all very good. We even found milkshake’s at the CoCo cafe. We saw whales while sitting in the sand at the Baracuda. Our only complaint was the wind that was noisy. It actually woke us up. We talked to others who didn’t even hear it so it was probably our room location 3317. We were there 6 days and it was fabulous.