Resort Details
- Barefoot Grill
Located pool side with stunning ocean views serving A la carte grilled specialties.
- Bordeaux
A la carte fine French cuisine.
- Coco Café
Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- Desires Music Lounge
Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- El Patio
Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.
- Himitsu
Specializing in a fusion of Pan-Asian A la carte specialties
- Manatees
Swim-up service and enjoy a cocktail by the pool.
- Market Café
A buffet specializing in international cuisine, show cooking experience with theme stations.
- Oceana
Fresh fish and seafood prepared in a quiet and romantic seaside setting.
- Piano Bar Lounge
Wine and world-wide cocktails in a private ambiance.
- Portofino
Enjoy delectable Italian A la carte cuisine.
- Preferred Club BarExclusively for Preferred Club guests.
- Rendezvous
Lobby bar featuring chic furniture for lounging with a refreshing cocktail.
- Seaside Grill
Located pool-side serving A la carte grilled specialties.
- Showtime Bar
Sip your favorite cocktail while enjoying our impacting nighttime entertainment.
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Pool
- Restaurant†
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Business Center
- Fax Machine
- Printer
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Dart board
- Fishing †
- General †Cooking classes, bocce ball & horseshoes.
- Golf †
- Pool
- Sailing †Catamaran
- Scuba diving †
- Spa †
- Tennis court
- VolleyballBeach and pool volleyball.
- Water activities †- Kayaks
- Water polo
- Water aerobics
- Paddle boards
- Scuba diving at the PADI diving centre available at additional cost
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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What a Scam
This property is shocking! As an avid traveler that’s stayed at many ‘luxury’ all inclusive hotels in Mexico this is by far the worst. The property is scheduled for a complete overhaul with their doors closing in April for a much needed renovation. The state of the property is appalling - it’s run down, dirty, food is reminiscent of my days living in a university dorm, and the amenities are that of a property from the 80’s. To say, and charge, as if it’s still a luxury resort is greed at its best. If travelling to the cancun area I’d highly recommend Excellence and Unico (adults only) and Moon Palace - the Grand (families). Read more about my review and see pictures on my blog.
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Fabulous Experience, Great Food, Drinks and Entertainment!
All around fabulous experience from the Staff to the food and entertainment. The pool areas were great as well. Shallow to deeper with jacuzzi's in different locations. The beach was beautiful white sand and ocean water was warm. Beautiful light blue water. No complaints! Golf Course was amazing as well. Beautifully kept. I would go again and tell all my friends and family what a great place it is to Vacation.
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Secrets review
The best resort we have been to! The pools are amazing! Staff is awesome and so helpful. The entertainment team is so fun! Memo, Brayan, Juan, Jesus, Sebastian and Carlos are the best! Made us feel included and they were so sweet! This resort is perfect for a honeymoon!
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Couples get away
We love this resort! The food is excellent, the service is excellent. The beach is fantastic, the pools are fantastic. Preffered is worth the breakfast at Oceana, beach cabanas and the Club Drinks and snacks in the lounge. This was our 2nd time here and we are booked for a return trip next year! Can't wait to see it after renovations!
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Wonderfully amazing
We loved this resort . It lays well and everything is close. Not many stairs. The resurants were nice the pool and the beach were great. The workers were all so sweet and helpfull. Jessica at the pool went above and beyond to make our stay so enjoyable
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisorySecrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel