Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more! 
 
Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café.
 
The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!. 
 
Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins.  
 
Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available.

Property Information

Year Built: 2021
Total rooms: 485

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Resort Details

Amenities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 928 reviews
  • 1.0 star tripadvisor rating
    Beautiful resort with terrible food

    My husband and I have stayed at seven Secrets/Dreams properties. After our experience at Moxche, we will no longer be staying at another. We Positives: -Overall the resort is beautiful -Plenty of pools to choose from -No fighting for beach chairs -Kind staff members Negatives: -The food (see below) -Very few poolside waiters for drinks -Pushy timeshare pitch that we've never experienced at Secrets/Dreams previously All of the other Secrets/Dreams resorts have had consistent dining options and a lot of the same restaurants. The food catered to a wide variety of tastes. Moxche is NOT the same. The food here is extremely gourmet. There is nothing "normal" like you would find on a menu at another Secrets/Dreams property. They do have a nutritionist on staff that will work with you if you have dietary restrictions. We don't have dietary restrictions, we just wanted to eat the same food that we would have at any other Secrets/Dreams property. When I asked if we could switch resorts, I was told that this wasn't possible. Secrets Akumal and Secrets Maroma are both nearby and had availability during our stay. The staff at the resort was very kind but the customer service line that had to approve our request for a change in stay was awful and completely unaccommodating. We spent a significant amount of money on our trip and wanted to enjoy our stay without starving. I also need to mention our room. After respectfully declining the vacation club pitch at check-in, we were sent over to the reservation desk where our room was assigned. The vacation club salesman promised us a better room if we signed up right then and there for the club. After we declined, we found that our room was in the very back of the resort, over looking a dirty neighboring vacant lot. I understand that the resort can't control the view from the vacant lot next door but I certainly felt like our declining the vacation club got us assigned to the worst view room possible. It's important to note that the property was not completely booked at this time. Tips for future travelers: -READ THE MENU'S BEFORE TRAVELING, but good luck finding this because of course they don't list their menus on the website to make this easy for you -Know that you're going to be pestered about the "vacation club" when you get there -Understand that the consequences of declining the vacation club gets you a terrible view in a small room

    Aug 29, 2023
  • 5.0 star tripadvisor rating
    10/10 All Inclusive Experience You Won't Regret It! Make sure to meet staff members Sergio, Fermin, & Uziel Great people

    My girlfriend & I came here for 2 year anni. All food was incredible w/ so many options, resort was gorgeous and staff members were very friendly! Sergio, Fermin, and Uziel made my stay so much fun!

    Aug 28, 2023
  • 5.0 star tripadvisor rating
    Stay at Secrets Moxche

    It was the most beautiful resort I have ever been to! Rooms are amazing, restaurants and pools are beyond all expactations! It felt like we’ve been in a jungle paradise. Will definitely come back there!

    Aug 28, 2023
  • 4.0 star tripadvisor rating
    Great resort IF You are NOT a beach lover

    We have spent two weeks in this new resort. This resort is certainly a success in term of architecture and its numerous pools which are adapted to personal tastes and needs. Most of the restaurants are of very good quality. All the staff is very very helpful and professional as in other Secrets resorts. However, we would not recommend this resort for a beach lovers. The beach front is quite small and the numerous rocks makes it even dangerous to go in the sea. Moreover it is difficult to have a long walk to other resorts. Unfortunately sea weeds were very present and in certain days as the beach was not well cleaned the smell was terrible.

    Aug 26, 2023
  • 5.0 star tripadvisor rating
    Entertainment team

    Entertainment team get their own personal shoutout, once again highlighting the stand out guys. Sergio Felix Fermin Juan Honestly these guys have made me want to come back, and I hope these guys will still be around next year when I come back

    Aug 24, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319