Property Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
Customer Ratings & Reviews
TripAdvisor Traveler Rating
672 reviews
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Jun 02, 20235 star staff experience
Resort was absolutely amazing. Make sure you don’t miss Gonzalo’s water aerobics class. He’s the best! Best part about this resort was the staff by far. We already have plans to return later this year!
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Jun 02, 2023
Beyond Excellent
This resort is a 10/10. Sometimes I think about the main reason I would go back and weirdly enough it is the FOOD. Every. Single. Thing. Was. AMAZING! The staff, service, rooms were beyond anything I could have asked for. I have been to many places and I can say this one takes the trophy!! I would go back 3 times a year if I could! We stayed Wednesday- Sunday and I wish it would have been longer. We got to try a lot of the restaurants but Embar was be far the best one. We ate it twice it was so good! The night life there is perfect for it being an adult only resort. I will say two negative things were the lack of shade IN the pool. - not around. But no one comes to stay around the pool.. the other was our fire alarm in the room was right over the bed and has a BRIGHT GREEN light that flashes. CONSTANTLY.. Other than that this resort should be at the top list!!
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Jun 02, 2023
Best Secrets Resort!
We have stayed at several Secrets resorts and other resorts in the family chain and this was by far the nicest resort. The staff were warm and welcoming. The sheer number of pools made it easy to find either your own corner to relax or enjoy with friends without feeling over crowded.
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Jun 01, 2023
The best hotel we have ever stayed at
Can not say a bad word about our experience. All the food was amazing. Staff so attentive and kind and couldn’t do more for you. We barley left the resort because why would you when it’s this perfect.
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May 31, 2023
The Best Secrets in Mexico
We stayed here for Memorial Day weekend and while we have stayed at Secrets (and several other resorts) before we were immediately blown away upon arriving to the resort. It’s clear a lot of thought went into the design and aesthetics of this resort. Greeted with complimentary champagne upon arriving. Our check was a breeze and Eric did a great job of showing us around and explaining the resort features to us. The room is great. We stayed on the 8th floor and had a great view that overlooked the pool and was also ocean view. The food was amazing- everything from the breakfast buffet (which had a gourmet feel) all the way to the restaurants. I will warn you that Emera Fire Kitchen can trigger asthma bc of the smoke but sitting on the patio will prevent that. The cocktails are great with them using premium liquor and generous pours. The spa was nice but the experience felt a bit rushed. Special shout outs: •Eric with the bags •Rebecca from the entertainment dept. •Diego - the pool bartender •Sergio - the beach waiter •Jesus - from The Mexican soul food restaurant •Issac -from Seasoul