General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating477 reviews
The Screat Moxche is a beautiful place to stay. We had an excellent service from the entire staffs and the food was delicious. I like to special thank to Julian/butler, Samuel, Lorenzo, Albert, Jesus.
Definitely going to come back!
No questions asked this was the most amazing vacation we had, and a big shout out to the entertainment team (especially Rodrigo, Fernando, victor, and Carlos ) for making that possible. From bingo to Zumba to beach and water volleyball to dance lessons it was spectacular and so fun from sun up to sun down. My favorite thing from this resort would probably be the shows that were preformed every night (and a shout out to the performers that were there because they put on a extremely impressive performance) and then the gypsy club that we went to after. The club is open until 1am and has great music and energetic vibes. I went every night after the shows and if you love to dance I would highly recommend it. 💃🏻💃🏻 Rodrigo was my go to person while on this trip and he was very helpful and fun. He pushed you to go out of your comfort zone and made sure you were enjoying your trip. The food was delicious 😋 if you wanted a quick bite the barefoot grill was a great option and the market café for breakfast and lunch were very good also. There is a wide variety of restaurants for dinner options and I would recommend getting the app for the hotel it is a life saver 😅 I could go on and on about how nice this place is but just know that it is totally worth every penny! ✈️
Amazing and relaxing vacation! Five stars
Amazing resort!! Great service, entertainment, foods, cocktails, pools, and rooms! There are tons of options for food and drinks. The staff went above and beyond for us and the other visitors. Even when it was raining, there were tons of activities and things to do inside at the bar. This is definitely a 5 star resort!
Five star preferred vacation
Beautiful new resort with excellent attention to customer service. We were greeted upon arrival in the preferred by Mercedes who was kind, professional and beyond helpful. Mercedes, along with her preferred club staff, made this a vacation different from all other 5 star resorts. Also to give high regards: Fernando who remembered us at check out after an entire week of not seeing him!!! Great attention to detail and that is what makes this an incredible resort. Fernando is sweet and attentive!
Beautiful but far from perfect
Couple in mid 40’s, celebrating wedding anniversary. Travelled to dozens of Secrets, Dreams and other 5 star resorts. This resort is new and stunningly beautiful. The rooms are modern, fresh, large, wonderful. The bed was so comfy! The housekeeping service was great. We did never get turn down service in our week there though. The restaurants are all very beautiful and the staff are all very friendly. The menus are very small and the food just wasn’t up the other Secrets standards in my opinion. It was good, just not great. This may get better as they work things out. We ate at all, French was our favourite as it is at all other Secrets. Buffet was extensive, anything you could want. Again, just good in my opinion. The pools are like no other resort. The lagoon pool is so beautiful. The infinity pool was our favourite, nice and quiet and the warmest. The activity pool was nice for a couple of days too. Live music and some surprise shows in the afternoon was very nice. I was so glad they have pool concierge here as the towel game is in effect like all others, they keep it at bay here though. One thing I thought was so strange is there is no place to sit and enjoy a relaxing cocktail before and after dinner. The Lobby bar consists of 6 chairs at the bar. The only choice is really the dark horse sports bar which isn’t exactly a nice relaxing vibe. Unfortunate All in all, this truly is a gorgeous resort with some kinks to work out. I booked very early, so got a fairly good price compared to prices now. Had I paid todays prices, I must say I’d be terribly disappointed.