Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Amazing Experience
Overall we had a great experience, the resort is well laid out and there are beautiful tropical walkways between buildings and pools. The views are amazing and the beach was clean, great for long walks. The service was excellent and the food options were plentiful and really good. Special recognition to the following who provided exemplary: Metz who was our Concierge, Manuel who was the bartender in the Preferred Club, Marco at the Beach Bar, David at the Seaside Grill, Felipe providing drink and food service poolside and Fernanda who managed the Preferred Club. We have been to 15+ all inclusive resorts in the past 8 years and this resort is one of the best!
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Great time at Secrets Akumul Riveria Maya
Having been to a sister Secrets resort, we were a bit familiar with this resort group. What was very favorable about Secrets Akumul was the ocean swimming that my husband enjoyed every day (he brought his own snorkeling equipment). The room (Junior Suite with ocean view) was lovely and spacious. We had daily housekeeping as well as nightly turn-down. We loved the bath products that were offered - very high-end! We planted ourselves at the Quiet Pool as this was less busy and we really wanted to relax. But we got a daily run-down from Luis, our pool concierge, on special activities offered throughout the resort. We often joined in, especially when it was a special food or beverage. We really liked the evening activities and the special Super Bowl pool party was excellent! It just happened that this years’ SB was also my birthday (quite a party in my honor!), so we celebrated with a Romantic Dinner on the beach (there is an additional cost) This was probably my favorite meal and the wait staff as well as the setting were perfect! This is a beautiful resort and we expect we will return!
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Relaxing, fun-filled and luxurious!
I cannot recommend this resort enough! From the moment we arrived, we were blown away by how well everything was taken care of. The food was fantastic- highly recommend the coconut shrimp from Oceana but every meal was delicious with a wide variety to choose from. The entire resort was immaculately clean, you could tell the staff took great pride in maintaining the space and were happy to do so. What really stood out was the atmosphere. It was peaceful yet so much fun! A HUGH shoutout to Max and Gina on the entertainment team, they brought so much energy and joy every day and made sure everyone felt included and had the best time!! Osuna went above and beyond to make sure we had everything we needed when we were by the pool. Another special mention goes to Arturo, who provided top-notch room services and always greeted us with a smile and great conversation. His kindness and personality made our experience even better. Everyone was so friendly and eager to help and made sure we were comfortable throughout our stay. The resort truly exceeded our expectations in every way and we can't wait to return.
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The Place To Be For The Ultimate Relaxing Vacation
The service and food far exceeded our expectations for an All Inclusive resort. We picked this resort for the fact that you can snorkel right from the beach of the resort and it did not disappoint. We were able to snorkel everyday of our vacation. We managed to spot turtles, stingrays and a large variety of fish. The dinner shows around the pools were excellent including acrobatics with fire and traditional Mexican dancing and singing. The live music on some days around the pools was a nice added bonus. The barbeques by the pools for lunch were amazing.
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Don't stay if not in preferred club.
If you don't upgrade to the preferred club you are treated very different. You are not allowed to eat in some restaurants. You cannot have breakfast in any of the restaurants only at the market cafe. Stayed here twice once in the preferred club and the second time in a regular room and could really tell you were treated differently.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)