Overlooking the white-sand beaches and turquoise waters of the Caribbean Sea, Sandos Cancun - All Inclusive offers the perfect blend of natural beauty, luxury and sophistication, which makes Sandos Cancun - All Inclusive the ideal destination for travelers seeking first class facilities and services. Besides the ocean-view accommodations, guests can enjoy a world-class spa and exquisite gourmet cuisine with a huge variety of outdoor activities, excursions, nightlife and cultural attractions in Cancun.

Property Information

Last Renovation: 2012
Total rooms: 214


Resort Details


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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The state of Quintana Roo will be charging a sanitation tax of $3.86 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds. 
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9406 reviews
  • 5.0 star tripadvisor rating
    Estabon served up some amazing teppanyaki

    Estabon served up some amazing teppanyaki. We sat down as a group of ten. He catered to our Vegan friend and made sure to not serve meat and animal products to her. For us though he chopped and cooked up some steak chicken and shrimp with style. Maybe next time I’ll catch the rice throw! Ooo ooo!

    May 21, 2024
  • 5.0 star tripadvisor rating
    GREAT Stay Great Staff

    The location on the ocean is amazing. But the very best part of Sandos is the employees! They are kind and so very helpful. The front desk staff, Alice,Lesli and Reyes were extra special and did everything they could to make my stay great and memorable.

    May 18, 2024
  • 4.0 star tripadvisor rating
    2nd time here, Solo work/vaca cross quick getaway.

    I really enjoy this hotel. It’s my second time here and sometimes when when you still have to work, but do you need a little sunlight and a little fun break for a couple days? Also, this hotel is the perfect match. It’s a smaller hotel with great energy and great people working here. so whether you’re looking to do some work or some quiet relaxing it’s here or if you want to have a little bit more fun with some music there’s also a decent vibe here . The Hotel is definitely not the newest or most fancy, But it has everything you need is a great balance, good food, great pools, great beaches, relaxing, and mixed in with a little bit of music & fun. Big thanks to Leslie at the front desk when I checked in late night due to a delayed flight (11pm), she was courteous and polite and extremely helpful with helping me get my room and set me up with some late night, food, etc. Very thankful . The pool entertainment team with Emanuel and Carlos and the rest of the team here is awesome!! Even though I am solo travelling, doing a little online work, I always feel welcome when I do join in with the water sports or some of the games/parties, etc. everyone is so welcoming always! Big thanks to everyone from the bartenders, waiters, cleaning staff to the gentleman working the towels are all Great! Thanks you…. Might be returning for third time this year if all goes well with business. Best wishes to everyone. 🙏 Great energy and overall extremely clean and well run smaller style boutique hotel. Thanks All SANDOS Cancun Team 🤝 Mark

    May 17, 2024
  • 5.0 star tripadvisor rating
    Sandos for 2

    An unexpected gem. We just returned from a week at Sandos and cannot say enough about the hotel and their wonderful staff. Clarissa maintained our room for the week. She was in and out in a flash and it was spotless. The waitstaff was attentive and always on point. The food and drinks were good. The infinity pools were always clean, cool and refreshing under the beautiful sunny sky. The grounds were well-maintained and there was plenty of seating. Gabriel was always around by the pools if you needed a cold drink or two. The beach was beautiful with plenty of chairs and cabana beds and drink service always there when you wanted anything. St. Trop is right by the pool/beach with plenty of variety to keep you satisfied when you were hungry and needed a break from he sun. This place won't break the bank and you'll have a wonderful time.

    May 16, 2024
  • 5.0 star tripadvisor rating
    The best hotel

    The place is awesome!!! alex charly, Iztal best entertainment ever!! Food is okay. Drink the best!!! Shots dont forget lotss of tequlia!!! The room very cold and comfy!!! Lots of boom boom there!!! Beach beautiful and clean clear woth lots of service!!

    May 15, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319