Royalton CHIC Cancun offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. This new generation all-inclusive hotel offers an adults-only social vacation experience like no other. From the unlimited à la carte dining, including Agave, an authentic Mexican Restaurant, to our signature DreamBed™, every detail has been carefully designed to deliver personalized service. Choose from the Resort or Diamond Club™ sections and experience the perfect vacation with superior service and upscale amenities tailored to meet your every need. The icing on the cake: you can get from the Cancun airport to our resort on the vibrant Cancun Strip in under 30 minutes.


Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2019
Floors: 16
Total rooms: 180


Resort Details


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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.00 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Spring Break Policy - We cannot guarantee a spring break-free environment.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5172 reviews
  • 4.0 star tripadvisor rating
    May 2023 Vacay Libby Bar

    Ramses and Juan are the best waiters at the lobby bar! They make any drinks you want and the way you ask 🍹🍸🥂 Super friendly and fun, highly recommend. Lobby bar is the best! Marta S , T.O. Canada

    May 27, 2023
  • 5.0 star tripadvisor rating
    Best service ever

    Moonlight Bar was the life of the party due to Ramses Josabeth’s special drinks oh my god mucho bueno I came and sat here every night before I went to bed due to the service. He made us speical drinks from interesting martinis to regularmocktails

    May 27, 2023
  • 5.0 star tripadvisor rating
    Lovely holiday at the Royalton

    What a beautiful hotel, great location next to the beach and great staff. Omar and Jonathan made our holiday they were both so friendly and attentive. Abel was also very good down at the pool. Nothing was too much, food drink anything. Superb service at the pool. We had some issues in the first week with the room not being cleaned and our towels weren't changed for about 4 days even though we left them on the floor on the third day as it asked in the room. We don't mind using them a couple of times but we thought 4 days was poor especially after they had been on the floor wet all day. The steakhouse is the best a la carte restaurant, you should definitely eat there if you stay at the royalton. Overall some minor housekeeping issues but I would definitely recommend the hotel, it's more suited to younger people in my opinion but you will love it.

    May 27, 2023
  • 5.0 star tripadvisor rating
    Review of stay

    Edi was great to work with!!! He was the best butler we ever had. He really took care of our needs and made sure we had no problems. He was wonderful. 10/10 i would recommend him to anyone that stays!

    May 26, 2023
  • 5.0 star tripadvisor rating
    Alondra the e-concierge is amazing

    Alondra was amazing!! I called in to surprise a friend with a gift at her stay there and she handled everything! Even sent me pics to show it was all handled!!S he was excellent! Highly recommend working with her!

    May 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319