General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9709 reviews
By Punta canta vacaction 2023
The building and services was excellent our Butler Freyling Sosa was great alway there when we needed him we will be returning soon thanks Royalton staff for great service and Fun we had a great time all thirteen of us
Great family trip
Our second time to Royalton Bavaro and it was a fantastic trip. This time we upgraded to Diamond Club and that made a major difference in our experience. We were assigned Freylin Sosa as our personal Butler and he was amazing. Freylin met us on the first day and advised us of everything we needed to know for the next week. A la carte's can only be reserved if you're diamond and Freylin did that for us each day at the time that worked best for us. We requested a cake for my son's birthday and it was taken care of. We asked for additional items in our rooms and it was taken care of. I needed assistance with the bank machine/ withdrawing funds and he assisted there as well. Anything we needed he was there to assist. We couldn't have asked for anything more and enjoyed our trip immensely. If you are diamond club request Freylin and I'm certain you'll have a stress-free trip.
Pop pops 70th Birthday Vacation
Just got back from an amazing week celebrating a 70th birthday with our family. We were a total of 14 people, consisting of 6 kids ranging in age from 3 to 11. I read many reviews about booking diamond club or not and I was convinced that diamond club was the way to go for our large group. Wow! I was so happy I did! It was worth every penny!!!!! Our butler Angel was great arranging all our reservations to every restaurant we wanted at the time we wanted! We all enjoyed the food at all the restaurants. Our favorites were the Steak House, Brazilian, Japanese. The kids loved the pizza at the Italian restaurant. We ate breakfast every morning at Oceanside and they had a nice selection of food. We really enjoyed the omelette and egg station and the kids were so happy to have fruits, breads, yogurts, and of course their daily fill of chocolate donuts. All the employees are so friendly, and enjoyed making us all happy. So many interacted with our kids and had a ball!!! Our 3 year walked around the resort saying hola amigo to the staff. One server that went above and beyond accommodating all of us was Yafreisy. He is one of the sweetest, hardworking person we had the privilege of meeting. He is such an asset to this resort. The grounds are kept beautiful and this resort has so much to do for all ages. One day we took a golf cart to the water park and had a blast. You must be a certain height to be able to ride the big slides but there was smaller slides for the younger kids. The lazy river was such a big hit with the kids and also the daily rides on the flowrider. The Diamond club pool was never too crowded and we had no problem getting lounge chairs. We enjoyed a fitness class in the pool with the water fitness team. The food truck and the beach grill was perfect for lunch; burgers, fries, hotdogs, salads. We were able to get top shelf liguors, and the kids loved their strawberry daiquiris everyday. Fernando, a beach server, always wore a smile and genuinely loved helping to make everyone happy! He is so hardworking and seem to really enjoy what he does. I can go on and on about all the things we loved about this resort but honestly there is a lot of improvement to be done. The rooms were clean and the bed comfortable, but there are signs of ware. One morning at the Oceanside, buckets were on the floor of the buffet because the water was pouring in from the ceiling. Despite all the negatives, we had the best family vacation and would definitely return.
Wonderful Family Trip
Our family of five (mom and dad plus kids ages 21, 15, and 15) stayed at the Royalton Bavaro in Punta Cana for a week in August. We had a 2 bedroom Presidential Suite which gave us access to the Diamond Club amenities but the best treat of all was being assigned a butler who was just one of the people who made our trip so wonderful. Kelvin was our hotel butler and he couldn't have been more professional and focused on service. He made all of our dinner reservations for us and checked in on us daily. Not being used to having someone help me on a vacation in terms of planning, he reminded me several times that I was on vacation and to let him work for us. It was a wonderful experience and I couldn't recommend Kelvin more. If he is your butler know that you are in good hands. Another person who made our trip unforgettable was Bladimir who worked at the Diamond Club pool as a pool butler. Our entire family looked forward to seeing Bladimir's smiling face every morning. Bladimir made sure that we had cold waters (without our requesting them) and everything/anything else we needed each day. He was so friendly - our kids all enjoyed talking with him and sharing about common life experiences. We miss him! A couple of other staff members that we really enjoyed seeing every day includes Juan 'Number One' at the breakfast buffet in the Oceanside restaurant, Stephanie who took care of us at the Diamond Club pool, Jose from the Oceanside breakast buffet as well as the resort's steakhouse, and we'll never forget Johnny who was part of the crew selling excursions at the resort. If you have a chance to meet and work with Johnny - don't pass it up! He is a class act!!! Outside of the wonderful staff who really made our trip so memorable, we enjoyed the food and drinks at the resort's restaurants, the Lazy River was a great treat, the FloRider was a hit with the kids, the nightly entertainment and just the entertainment staff in general were something we looked forward to each day, as well as the Scoops ice-cream and coffees. We took one excursion - a Zip-Line tour and MonkeyLand - and we all enjoyed that day immensely. We enjoyed everything about our trip but the staff that we met and had the privilege of interacting really made our experience. Thank you so much Kelvin, Bladimir, Jose, Juan Number One, Stephanie, and Johnny!!! Some tips that we had been given that we appreciated - take your own inflatables/inner tubes for the Lazy River as those provided by the resort are often in use by others, take insulated cups because they will do a better job of keeping your drink cold than the standard cups used by the resort pool bars and you can fit more in which means less trips to the bar, and finally those clear pouches that you can put your phone in to keep water and sand out are lifesavers and highly recommended.
My family and I went to the Royalton, we had a great butler named Angelo, he made all our dinner reservations and if we needed anything he was always very responsive and very helpful. Our rooms were very nice, we had 2 swim out pool rooms. Definitely recommend the swim out rooms, especially if you have children with you. There are so many pools to choose from, lazy river is amazing, kids pool/water slides are great also. The food was good, our favorite was Zens habachi and Rio Brazillian. Our housekeeper was also great, wish I could remember her name, began with a Y, loved her. Ocean had a lot of seaweed when we came but I guess it was from the winds from the tropical storm Franklin that was coming in so beach was closed for two days, but once the winds passed we were able to go in ocean and seaweed was about gone. Resort is beautiful, We would definitely return. Thank you for a great trip!