Set on an idyllic, pristine stretch of white sand in Playa del Carmen, the Royal Hideaway Playacar effortlessly blends world-class service and luxurious accommodations. A member of The Leading Hotels of the World, this all-inclusive, adults-only haven offers peace, tranquility, and privacy. 

The 201 magnificent rooms provide a luxury stay surrounded by sumptuous gardens where the assistance of a private concierge and endless amenities are never far away. This magnificent, all inclusive resort also features luxurious facilities, including 6 restaurants serving international cuisine with à la carte options, 6 pools, a spa and a fitness center, as well as infinite sports and fitness options. The 201 magnificent rooms provide a luxury stay surrounded by sumptuous gardens where the assistance of a private concierge and endless amenities are never far away. Whether inside the resort’s facilities or on the beach in front of the hotel, guests have many different choices available, including adventure and water activities.


Playa del Carmen - Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 1998
Accessible rooms: 4
Floors: 3
Total rooms: 201


Resort Details


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Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The state of Quintana Roo will be charging a sanitation tax of a minimum $31.12 Mexican Pesos (approx. $1.76 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
CUSTOMER SERVICE - Complaint cutoff is 45 days from date of guest's check-out.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8337 reviews
  • 5.0 star tripadvisor rating
    Perfect place to relax and enjoy the sun in couples

    The resort is beautiful and the staff is very friendly. Ideal for couples who want to take some time off to chill. The gym and the SPA are good options too. There is an instructor at the gym and the SPA offers some options for couples. The food is great and so are the drinks. The beach is amazing!

    May 27, 2023
  • 5.0 star tripadvisor rating
    Honest Review!

    This is our second time visiting, and we plan on coming back every year. This is by far the best all inclusive, adults only resort!! The food is outstanding, views are breathtaking, and service is like royalty. Total relaxation mode, sun up to sun down. The breakfast buffet is to die for!! Some of the honorable mentions we would like to shout out are - Leandro T. (Spices waiter), Karla R. (Spices Hostess), Laura (Reception), Manuel B (Bell Boy), Maria (Store clerk), Daryo (Jewelry), and the morning breakfast crew Veronica, Brenda, Pablo, and Luis! We love every aspect of this place, and couldn't recommend this resort enough. It is no surprise RH received the 4 Diamond award!!! - Sabrsulas

    May 26, 2023
  • 5.0 star tripadvisor rating
    Great Service and a great value just like visiting old friends who you know well. RH is probably aging better than us!

    We have stayed many times in the last 24 years at the Royal Hideaway and the biggest compliment that we have is that we still enjoy the beautiful grounds with the amazing landscaping. The clean and ccool rooms with many added amenienties such as afternoon cheese and crackers trays, chocolate desserts and a very friendly staff to keep the fridge and ice stocked with our preferences. A quick call to room service every morning for coffee, fresh juice and fruitto start the morning. Plenty of choices for lunch and dinner with an attentive staff. Weather was perfect, the beach was clean and the view was clear to Cozumel. Blue skies, nice breeze, clean towels and clear pool is all one needs for a pleasant time at Royal Hideaway.

    May 25, 2023
  • 2.0 star tripadvisor rating
    They didn't seem to care if we were there or not!

    Day 1 we had a fridge that didn't work in our room and it was not stocked. A/C in our room did not work well at all. We brought this to the attention of front desk staff first thing on day 2 but nothing was ever done about it at all. We requested to be moved on day 3, nothing was done again. We won't be back.

    May 25, 2023
  • 5.0 star tripadvisor rating
    Great staff, delicious food, lack luster vibe

    Charley, Brenda and Alonso from the entertainment staff were friendly and fun. The food was delicious, property is super clean, rooms are nice and beds comfortable. Only downside was the music by the pool and at the sports bar in the evenings was booorrrriiinnnggg. They were catering to Americans over the age of 60. When in Mexico, people expect to hear Spanish music. Plus resort is adults only. Very disappointed in the music selection. If you’re looking for a chill environment and want to be in bed by 10/11pm nightly, this is the hotel for you.

    May 22, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319