Set on an idyllic, pristine stretch of white sand in Playa del Carmen, the Royal Hideaway Playacar effortlessly blends world-class service and luxurious accommodations. A member of The Leading Hotels of the World, this all-inclusive, adults-only haven offers peace, tranquility, and privacy.
The 201 magnificent rooms provide a luxury stay surrounded by sumptuous gardens where the assistance of a private concierge and endless amenities are never far away. This magnificent, all inclusive resort also features luxurious facilities, including 6 restaurants serving international cuisine with à la carte options, 6 pools, a spa and a fitness center, as well as infinite sports and fitness options. The 201 magnificent rooms provide a luxury stay surrounded by sumptuous gardens where the assistance of a private concierge and endless amenities are never far away. Whether inside the resort’s facilities or on the beach in front of the hotel, guests have many different choices available, including adventure and water activities.
LocationPlaya del Carmen - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
CUSTOMER SERVICE - Complaint cutoff is 45 days from date of guest's check-out.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8124 reviews
Great food and accommodations. The staff was friendly and offered great service. Our concierge, Maria, was outstanding. The rooms are nice and ours was very quiet. I highly recommend this resort. We will definitely return.
Relaxed and friendly vibes all round.
A great laid-back, beach holiday in modest luxury. As vegans, meals cobbled together most of the time were not nutritionally balanced and the cocktails were a bit ropey. Excellent staff, esp in Grill
Best vacation spot in playacar
We are in love with this hotel! The staff here is what makes it exceptional! From concierge, Maria , Ricky and Lorraine to the all bar staff especially Javier! The entertainment staff is very fun! We love Israel, Carlos, Naomi and Brenda. A huge shout out to Alejandro in the front offices to seeing our ever need is taken care of! No request is too big. We even extended our stay by 3 nights and are booked for 14 nights in July! The beach front of this hotel is stunning. The food and grounds amazing!!! Our new home away from home!!
Loved our stay at Royal Hideaway!
What a lovely, calm place to spend a few nights. We got up early every morning to relax by the pool, enjoy the sea breeze, took our time with a buffet breakfast, and enjoyed much-needed downtime. Reminder to read closely - most of the restaurants at this resort have a dress code particular for men! (Closed-toed shoes, long pants, collared shirt). We missed out on some culinary experiences because we didn’t pack appropriately, but honestly eating at Spices most nights was a highlight. Amazing Oaxacan/Mexican food. Overall really happy with our experience!
Lovely beach, tasty food, chilly pools
The pools were a bit too chilly, so I'm sure they would get more use if they were slightly heated. It would also be great if they had a hot tub for those chilly mornings/evenings. But the beach was lovely, the staff was friendly, and the food was tasty (and they accommodated our vegan diets)!