Location
Riviera Nayarit - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be
removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21
Transfer Policy - A price may display, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6806 reviews-
Amazing resort!
We visited the Riu Palace Pacifico at the end of Sep 2024 and we had a wonderful time. The renovations done to the resort were outstanding. The room was gorgeous, the grounds were amazing and the food and service were great! A very few minor negatives were the amount you got bothered on the beach by the massage people and that they didn't clean up the cigarette butts daily. Otherwise, we really enjoyed everything and Rio in the restaurants and Lupita at the Daiquiri bar were 2 of our favourites. We liked that it was low season and not as busy as we didn't wait for seating in any of the restaurants. The buffet was like nothing I've ever seen before, so large and wonderful choices.
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Amazing Trip!
The staff, hotel, and environment was such a nice experience. I would recommend this hotel, and definitely would come back some day.
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Better than ever
Just returned from the Palace and this property is still my all time favourite. The Reno has made a great Hotel even better. The change to the pools and the addition of Pepe’s and the Taco bar along with the new Bathrooms are a real plus. Have to mention our favourite waiter Julian at the Buffet who has been there for 16 years and Luz at the front desk who both are outstanding. Thanks to all the staff and management for a great holiday. This was our sixth stay and we will definitely be back. Norm and Shirley.
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Great hotel fantastic staff
Had a lovely stay here. Food was excellent. Dietary information provided by every dish so good for gluten free and other allergies.
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Vacation
Everything was excellent even though I liked the decor better before the renovation. The only thing that could be made better is to have larger print over the food in the buffet. I have to put on reading glasses to read what the food is. We plan to get married there on the beach next year!