Riu Palace Macao is located within the beachfront Riu Resort Complex in Punta Cana, Dominican Republic. Surrounded by heavenly beaches and coconut palm trees. This adults only hotel has the ideal setting for a romantic getaways and laid back holiday trips with friend.
After a complete renovation on September 9th, 2023, Riu Palace Macao Hotel reopens with a refreshed and revitalized vacation experience including the newest Elite Club by RIU Concept. Enjoy the 24-hour all-inclusive experience RIU is known for.
Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5893 reviews
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May 04, 2023Fabulous hotel - Already booked for next January!
This hotel is fabulous and a real mix of all ages 18-89, yes, lovely Tom from Boston USA was 89 and back for his 7th year! The staff throughout the hotel were amazing, friendly and helpful and a special thanks to the swim-up bar staff who always kept our glasses full! The restaurants and food are superb, 1st class. We also loved the Riu Party venue behind the hotel, fantastic, loved the white party! We can't wait to return and have booked for 3 weeks next January... Deborah & Shirley - 2 ladies in their 60's!
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Apr 24, 2023Poor
The hotel was described as a 5 star, this is no way true there were lots of items within the room that were broken or damaged and when we reported these they were not fixed. The entertainment was very poor and even though this was 1 of 5 hotels that you could use All the entertainers just moved down the hotel so if you saw the show on Monday in one of the hotels then you would see it again again on Tuesday in the next and so on. The drinks were local beverages of a poor quality and this is not the kind of standard you would expect for a 5 star hotel, in short we will not be returning to this hotel.
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Apr 17, 2023
Amazing hotel, amazing staff!
My partner and I visited the hotel for a two week stay, from the minute we arrived, everything was brilliant. The staff work so hard to make sure your stay at the hotel is perfect! Special mention to Victor, who works around by the pool, he knew my order, and at the start of every day he’d bring our drinks without us even having to ask! The buffet food was superb and always different every day, you could easily enjoy your stay by just eating here… The a la cartes are excellent, every meal we had was out of this world, and the service was brilliant. The tuna steak in the Japanese restaurant was my partners favourite, and for me, the risotto at the Italian. It is very easy to get into the a la cartes, sometimes we would have to wait 30 minutes, but they give you a buzzer, and we went for a drink. Normally they call you quicker than the time they say. We managed to visit each a la carte multiple times. The restaurant for lunch is where the steakhouse and Italian is, which is just off from the beach, which makes having lunch that extra bit special, fantastic views! The entertainment team work non stop and always manage to get you to get involved with games / fun activities!! I would highly recommend booking Saona Island trip and coco bongos, we booked VIP seats for coco bongos, the seats are worth it, you get drinks service with this. The cocktails are very weak though, so get on the beer.
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Apr 15, 2023
Fully enjoyed our relaxing vacation at the Riu Palace Macao
This was our 6th time since March 2022 at the Adults only resort *RIU Palace Macao*. We fully enjoyed our room on the third floor. It was nice, clean and always replenished with whatever we needed. We enjoyed All of our meals at the buffet or A la Carte restaurants. The employees work very hard to please you and to make your vacation a memorable one. The beach area (no palapas) is just fantastic with enough long chairs for everyone no matter at what time you arrive. There is an interlock pathway (approx. 150 feet from the ocean) connecting the 4 beachfront RIU hotels (Palace Punta Cana, Bambu, Palace Macao & Palace Bavaro). The location of the Riu Palace Macao is ideal for beach walkers. You can walk either way (East/West) for very long distances. The guests were mostly from USA, Canada & Europe. This hotel is quiet, no loud music/noise at night. This time the average age of the guests was approx. 55+ years. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile from your check-in (Ana Maria for us) to your check-out. My spouse and I will definitely return to the RIU Palace Macao resort as we had another very relaxing vacation at this small Adult only resort. This resort is closing 5 months for a full renovation. So I will not elaborate more as many things will change/ be renovated. This resort will not be available from April 10th to September 2023 as they are fully renovating the resort. We saw sneak pictures and were told (by resort employees and vacationers) that the resort will improve by creating a Sports bar with pool table. The Renova Spa at the Riu Palace Bavaro (next door) is moving (new building) across the street from the Macao’s main lobby (near the tennis courts). The reception area is being modernized with lighter colours. The lunch buffet will move to the main buffet area. The food items should be relocated/ concentrated together. The rooms should be renovated with nice light colours, coco (light beige/brown), white and a touch of light green. They expect to perform all these renovations in 5 months by having the crews work 24 hrs. Wow, it will be beautiful and we cannot wait to return later this year…
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Apr 15, 2023
Tropical Paradise
Most beautiful beach & best sport fishing I have seen so far. I have been all over the world with the U.S. Navy Sea Bee's & this island is my fav! Definitely need to try the Sayona Island tour if possible.