Riu Palace Macao is located within the beachfront Riu Resort Complex in Punta Cana, Dominican Republic. Surrounded by heavenly beaches and coconut palm trees. This adults only hotel has the ideal setting for a romantic getaways and laid back holiday trips with friend.

After a complete renovation on September 9th, 2023, Riu Palace Macao Hotel reopens with a refreshed and revitalized vacation experience including the newest Elite Club by RIU Concept. Enjoy the 24-hour all-inclusive experience RIU is known for.


Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 1994
Last Renovation: 2023
Floors: 4
Total rooms: 364


Resort Details


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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Upcoming complete renovation of the Riu Palace Macao will be starting from 10 April 2023 to 9th Sep 2023. Reopening date - 9th Sep 2023
Advisory This is to inform you that the Punta Cana Complex´s Casino, located at Riu Palace Macao, will also be closed during the scheduled renovation, from April 10th, 2023, and will reopen on Sep. 9th, 2023.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

Hotel Spring Break Policies - 
Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5893 reviews
  • 5.0 star tripadvisor rating
    Fabulous hotel - Already booked for next January!

    This hotel is fabulous and a real mix of all ages 18-89, yes, lovely Tom from Boston USA was 89 and back for his 7th year! The staff throughout the hotel were amazing, friendly and helpful and a special thanks to the swim-up bar staff who always kept our glasses full! The restaurants and food are superb, 1st class. We also loved the Riu Party venue behind the hotel, fantastic, loved the white party! We can't wait to return and have booked for 3 weeks next January... Deborah & Shirley - 2 ladies in their 60's!

    May 04, 2023
  • 2.0 star tripadvisor rating

    The hotel was described as a 5 star, this is no way true there were lots of items within the room that were broken or damaged and when we reported these they were not fixed. The entertainment was very poor and even though this was 1 of 5 hotels that you could use All the entertainers just moved down the hotel so if you saw the show on Monday in one of the hotels then you would see it again again on Tuesday in the next and so on. The drinks were local beverages of a poor quality and this is not the kind of standard you would expect for a 5 star hotel, in short we will not be returning to this hotel.

    Apr 24, 2023
  • 5.0 star tripadvisor rating
    Amazing hotel, amazing staff!

    My partner and I visited the hotel for a two week stay, from the minute we arrived, everything was brilliant. The staff work so hard to make sure your stay at the hotel is perfect! Special mention to Victor, who works around by the pool, he knew my order, and at the start of every day he’d bring our drinks without us even having to ask! The buffet food was superb and always different every day, you could easily enjoy your stay by just eating here… The a la cartes are excellent, every meal we had was out of this world, and the service was brilliant. The tuna steak in the Japanese restaurant was my partners favourite, and for me, the risotto at the Italian. It is very easy to get into the a la cartes, sometimes we would have to wait 30 minutes, but they give you a buzzer, and we went for a drink. Normally they call you quicker than the time they say. We managed to visit each a la carte multiple times. The restaurant for lunch is where the steakhouse and Italian is, which is just off from the beach, which makes having lunch that extra bit special, fantastic views! The entertainment team work non stop and always manage to get you to get involved with games / fun activities!! I would highly recommend booking Saona Island trip and coco bongos, we booked VIP seats for coco bongos, the seats are worth it, you get drinks service with this. The cocktails are very weak though, so get on the beer.

    Apr 17, 2023
  • 5.0 star tripadvisor rating
    Fully enjoyed our relaxing vacation at the Riu Palace Macao

    This was our 6th time since March 2022 at the Adults only resort *RIU Palace Macao*. We fully enjoyed our room on the third floor. It was nice, clean and always replenished with whatever we needed. We enjoyed All of our meals at the buffet or A la Carte restaurants. The employees work very hard to please you and to make your vacation a memorable one. The beach area (no palapas) is just fantastic with enough long chairs for everyone no matter at what time you arrive. There is an interlock pathway (approx. 150 feet from the ocean) connecting the 4 beachfront RIU hotels (Palace Punta Cana, Bambu, Palace Macao & Palace Bavaro). The location of the Riu Palace Macao is ideal for beach walkers. You can walk either way (East/West) for very long distances. The guests were mostly from USA, Canada & Europe. This hotel is quiet, no loud music/noise at night. This time the average age of the guests was approx. 55+ years. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile from your check-in (Ana Maria for us) to your check-out. My spouse and I will definitely return to the RIU Palace Macao resort as we had another very relaxing vacation at this small Adult only resort. This resort is closing 5 months for a full renovation. So I will not elaborate more as many things will change/ be renovated. This resort will not be available from April 10th to September 2023 as they are fully renovating the resort. We saw sneak pictures and were told (by resort employees and vacationers) that the resort will improve by creating a Sports bar with pool table. The Renova Spa at the Riu Palace Bavaro (next door) is moving (new building) across the street from the Macao’s main lobby (near the tennis courts). The reception area is being modernized with lighter colours. The lunch buffet will move to the main buffet area. The food items should be relocated/ concentrated together. The rooms should be renovated with nice light colours, coco (light beige/brown), white and a touch of light green. They expect to perform all these renovations in 5 months by having the crews work 24 hrs. Wow, it will be beautiful and we cannot wait to return later this year…

    Apr 15, 2023
  • 5.0 star tripadvisor rating
    Tropical Paradise

    Most beautiful beach & best sport fishing I have seen so far. I have been all over the world with the U.S. Navy Sea Bee's & this island is my fav! Definitely need to try the Sayona Island tour if possible.

    Apr 15, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319