Riu Palace Macao is located within the beachfront Riu Resort Complex in Punta Cana, Dominican Republic. Surrounded by heavenly beaches and coconut palm trees. This adults only hotel has the ideal setting for a romantic getaways and laid back holiday trips with friend.
After a complete renovation on September 9th, 2023, Riu Palace Macao Hotel reopens with a refreshed and revitalized vacation experience including the newest Elite Club by RIU Concept. Enjoy the 24-hour all-inclusive experience RIU is known for.
LocationPunta Cana - Beach
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policies - At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5981 reviews
Adults Only Five Stars all the way!!
Adults Only Five Stars all the way!! Beautiful Clean hotel, Rooms are beautiful, Exceptional food quality Restaurants, Pools and Beach are simply perfect.. We travelled for one week November 10 - 17 and we are Booked Again for February 9 - 16, 2024 we can not wait to be in Paradise again
Wonderful Staff and Service
We thoroughly enjoyed our stay at the Riu Palace Macao. The only complaint we had was there are no gluten free options, and very little to eat if you are vegan. Gluten free bread on the buffet would go a long way, and having more vegan options including tempeh, tofu and beyond meat.
FROM CHAOTIC TO EXCEPTIONAL!!!!
My check-in at Riu Macao was absolutely chaotic not because of the hotel but because the third party app did not do what they were supposed to do. My family and I spent about four hours trying to straighten this mess out. I must give credit where credit is due, the front desk agent Reme and the hotel manager (forgot his name) did all that they could do to remedy this situation, for that I was thankful. Once we finally got things squared away, I must say that the place was beautiful. The staff were exceptional and I would like to give a shout out the staff that went above and beyond to make our stay exceptional, they are: Yescon Pedro Reme Manger on duty when I arrived Jashandra Roosevelt Victor at the Elite Club beach bar...Thanks for always checking in on me when I was in the swim out pool. Although, the check-in was crazy, my family and I enjoyed the Riu Macao and everyone was so nice and accomodating.
Back to Macao
This is probably our 6th time back to the Macao, but after the renovations we were able to get a swim up Elite suite. This is definitely our choice from now on! After the renovations, everything we liked about the Macao is now even better. The only thing that I found to be not as good as before, is that the buffet is much smaller and the food choices seem to be more limited than before. My favorite pasta station whereby you had a choice of pastas and sauces that the chef would prepare on demand, is now gone.
This was our first time in the Dominican and at this resort. I highly recommend it to anyone looking for a break away from the daily grind to enjoy good food, drinks, beautiful beaches and excellent customer service!