Riu Palace Las Americas is an Adults Only resort combining a tradition of luxury and style with beautiful beachfront surroundings, and a tranquil respite from the worries of everyday. A five-minute walk from the shopping, dining and entertainment of Cancun’s Hotel Zone, guests to the Riu Palace Las Americas enjoy richly-appointed guest suites featuring a private balcony or terrace, a distinctive selection of all-inclusive restaurants and bars, opulent spa services and an exciting selection of unique activities and entertainment. Encompassing the finest luxury and service of Cancun, Mexico, the Riu Palace Las Americas is the perfect choice for couples and luxury travelers seeking romance and relaxation.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372


Resort Details


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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4395 reviews
  • 5.0 star tripadvisor rating
    Love Riu

    Great resort. Fantastic beach, enjoyable buffet and many restaurants. I prefer the steak and Italian restaurants but true buffet was always a great option. stunning ocean view and spacious room. I would definitely come back and stay at this resort.

    Feb 26, 2024
  • 5.0 star tripadvisor rating
    Fantastic Stay in Cancun

    Me and my friends had the time of our lives at our stay in Riu Palace Las Americas. We thoroughly enjoyed the All-Inclusive as well as the parties the hotel organized - neon party, pink party, jungle party and the white party. The food at the buffet was also always of good quality and the bartender io the right of the hotel lobby was always fantastic!

    Feb 26, 2024
  • 3.0 star tripadvisor rating
    Room need renovation, not ready for guests

    I would give this hotel only 3 star only because food and entertainment in the hotel is lovely. We came with my family from UK for 2 weeks, you this is first my biggest disappointment from 5 star hotels. So after 11 h flight we just fell asleep like kids and next day i found out that room is not clean enough from previous visitors, i found some vomiting, dirty toilet, fridge was so old and was too loud and lots of different issues were we came a cross during the our 2 weeks stay.I thought.. things happen and give chance for cleaner to clean it up, left a tips switch off fridge and went enjoy a sun. So unfortunately there nothing been done, I went in reception told them that room wasn't ready for us, it's unclean and there so many issues I accounted. Reception member told me that someone will go to the room and will sort it out for us. And from this point my holiday was ruined. There nothing been done until i went with the picture and video of the issue, they didn't offer other room. Just every day someone was coming to out room to fix the issue. We have complain to out travel agent than they finally clean up properly our rom and has meen done some maintenance in the room. I have attached just few picture and video. My parents was lucky and they had nice room, so it's looks like how lucky you are. But to me I do not want pay so much money and rely on luck. Also, people leaving beach towel from 6am on sunbad and until 9-10am people is not there, obviously you do not have place where to lay down and Hotel administration do not do anything with that.

    Feb 25, 2024
  • 5.0 star tripadvisor rating
    A Great Location with a Beautiful Beach

    This hotel is in a great location and the beach was perfect. It's a nice and gentle slope into the sea with no rocks... unless you want to swim a bit out where there are rocks and fish! No need to book a snorkeling excursion because you can snorkel right off the beach! The water seems a bit calmer here than other locations down the coast. There are umbrellas for shade and drink service from your lounge chair. If you enjoy the Riu parties they take place next door and a shuttle will take you. They have three pools which gives you the choice of mostly quiet and relaxing, or crazy fun party. You always have access to snacks/food at the 24/7 lounge in the lobby and also a coffee bar that serves milkshakes and ice cream which is open 22 hours a day. Our room was kept spotless and staff was always friendly and helpful. Download the Riu app and you'll have access to activities, room service, restaraunts, and assistance at your fingertips. There is an Oxxo (convenience store) and shopping right across the street and about half a block down is a mall with several souvenir shops. I believe it was about a 25 minute drive from the airport. Check out is noon, but they will give you a slip of paper so you can still use amenities until 5 or 6 p.m. We would come back to this resort as long as the price stays right! Thank you, Riu Palace Las Americas for a lovely stay!

    Feb 25, 2024
  • 5.0 star tripadvisor rating
    Wonderful place, beautiful views and great staff

    Our trip was wonderful. Great location to other activities, staff was always so nice and helpful. Fun activities everyday and food was great. We will definitely be going back! Pretty close to the airport and the main strip

    Feb 24, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319