Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Family 60th birthday with our grown children
I absolutely love the Riu Palace Las Americas. The staff are so friendly and welcoming. The hotel itself is absolutely beautiful. They are always cleaning it. I can’t say enough good things about the food. The buffet is one of the best we have had at any all inclusive. The 5 restaurants are superior to other all inclusive i have visited. You actually feel like you’re out to dinner at a nice restaurant. I love the beach and oceanfront. Great to get an ocean swim in.
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Los Americas
Clean resort nice beach plenty of food options Courteous friendly staff As many activities as you wanted to participate in We had an ocean view room with a balcony Excellent views Enjoyed a moonlight massage on the beach
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Perfect Weather !! And perfect vacation !
We have been returning here again ! Staff are wonderful and love the entertainment staff ! Always have a great time and we love that everything is with on walking distance ! We will return again later this year !
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Amazing Resort
We stayed in January 2023. The resort was amazing. Beautiful beach and excellent customer service. Our pool waiter Enrique was so personable. Teresa who did our room was so sweet. The food was fantastic. Thomas from Black and White did an outstanding job. Hope to see you again soon. Like our second home now. Pros: food , beach customer service, staff, pools Cons: need more beach restrooms, more plugs and chargers in rooms. Thank your team for our wonderful stay! They do an incredible job.
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Amazing resort with excellent service
We recently celebrated our 20th wedding anniversary at the Riu Palace Las Americas and it was fantastic! The level of service was some of the best I've experienced. The moment we walked through the doors our luggage was taken and we were offered drinks while we waited to check in. Our room was on the first floor with a gorgeous ocean view and I was concerned it might be too noisy being right above the pools but it was never an issue. We added the romantic beach dinner which was actually in the pool gazebo next to the beach, a blessing because it was somewhat windy that night. We were also really impressed with the quality of the food. We've often found that all-inclusive resorts cut corners here but we had steak and/or lobster multiple times and it was all delicious. I would say the only negative was dinner our last night at the Mexican restaurant at the resort. That meal was mediocre which a little disappointing. Otherwise, we would gladly return to this hotel again and again.