Resort Details

Dining
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. 
    Dinner only. Reservation required.
  • Jerk Station
    Jamaican Jerk barbecue. Lunch only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
    Reservations required.

  • L'Acquedotto
    Italian a-la-carte restaurant with starters and dessert buffet. 
    Dinner only. Reservation required.
  • Montego Bay
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast and Dinner.

  • Seaside
    Breakfast: Continental Breakfast Buffet
    Lunch: Buffet with live cooking stations
    Dinner: A-la-carte Steakhouse. Reservations required.
  • Various Bars/Lounges

    - Vogue Lobby Bar

    - Hanover, poolside bar with swim-up bar

    - Aqua Chill-out beach bar

    - Capuchino patisserie & ice cream parlor

    - Elite Club exclusive Swim-up bar

  • Zen
    A-la-carte restaurant serving Asian cuisine. Dinner only.
    Reservations required.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Housekeeping - daily
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Spa†
  • Water sports†

† Fees may apply

On-Site Recreation
  • General
    * RiuFit group fitness activities (several times a week)
    * Daytime entertainment programme (daily)
    * Live music, shows & Riu evening programme at Riu Montego Bay and Riu Reggae
    * Water park "Splash Water World", open 6 times a week at Riu Montego Bay
    * "Riu Party", theme parties at Riu Montego Bay, once a week
    * Free entry to "Pacha" discotheque (drinks included) at Riu Montego Bay, open 6 nights a week
  • Gym
  • Pool
    Free sun loungers, towels and parasols by the pool.
  • Scuba diving
    Introductory scuba diving lesson in the pool.
  • Spa †
    Renova Spa with different treatments, beauty salon, hairdresser and massages.
  • Volleyball
  • Water activities †
    Kayaking, small Catamarans, Pedaloes, Stand-up paddle surfing, Snorkel equipment

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4897 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hotel was very clean staff friendly weather was good need more and better entertainment in evening

    Hotel very clean food was good staff friendly weather was good Very costly if you have to go to hospital, could do with better entertainment in the evening, but could go next door if needed.

    May 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A beautiful stay

    My husband and I stayed at RIU Palace and it is an awesome place to go to. The service is great, The food is top notch. It is very clean and well taken care of. Our mattress was hard so I found I didn't always sleep great. The rooms are nice and spacious. The beach is lovely, combined with the resorts on either side. When you go in the ocean to swim, it is very mucky. That would be my only complaint. I would recommend water shoes.

    May 18, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Family Holiday

    Been twice before so thought it would be great to bring the family, we can use the facilities in the other 2 hotels so there would be plenty for us all to do. Good points: The Palace is by far the best. Bedrooms spacious and clean, housekeeping do a great job. Entertainment Team were FANTASTIC and kept all entertained, they definitely work hard (Astro, Genius, String Bean, Dinero and DJ Unstoppable). Lobby Bar was great for a pre dinner drink and Archer was on hand making cocktails for us. Pool area clean and tidy and the bar staff out and about getting and delivering drinks was fab. The Not So Good - we were a late arrival (2345hrs) and the night receptionist was not that helpful, meaning we had to return the following morning! The APP and Restaurant bookings, very hard to get a table and the speciality restaurants not open every night. As we were in the Palace we could use the other 2 hotel's restaurants BUT couldn't book them on the app and if you just turned up they said they were full so ended up in the buffet, again! Out of a 14 night stay, we were only able to dine in the speciality restaurants once! Only some of the Restaurant staff were friendly and cheerful, the majority were not and gave the impression you were putting them out. All said we had a great time. Perhaps won't be going back to Jamaica but would consider a RIU hotel again.

    May 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely amazing resort

    This was by far the best holiday we ever had. Amazing staff who where just so attentive and lovely. We will definitely be back

    May 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great holiday 👍

    This is a great and friendly hotel, the entertainment team was fantastic, always making sure you know what is going on.rooms was nice but needed a bit of TLC in places over all very nice.

    May 10, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryRiu does not allow Spring Break Customers
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319