The Hotel Riu Palace Costa Mujeres, located on the Bahía de Mujeres beach, has spacious facilities, free WiFi throughout the hotel, and the best 24-hour all-inclusive service so that you can enjoy your holiday to the utmost. The extensive gastronomic offer, the fun entertainment programmes and our exclusive RIU Hotels & Resorts service will make your stay unforgettable.


Property Information

Last Renovation: 2018
Total available rooms and suites: 670

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4076 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time

    Resort was exactly as advertised, had a great time. Many options for eating and drinking, would recommend to friends

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation paradise

    Staying here with other 6 cousins from 11/16-11/23 in RIU Palace Costa Mujeres is wanderful resort ,the food is excellent and the drinks is top shelf.Employees were friendly and always give you the best filling you are in the Palace ,a 5 stars ranking resort. Last September I’m staying in Riu Dubai with my wife for 9 nights and Riu Palace Costa Mujeres perfect match Riu Dubai. Shuki D.

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Resort with Great Staff

    We had an excellent experience at RIU Palace Costa Mujeres during our 14 night stay in November 2024. The resort, food, room, and service was outstanding. We also can't say enough good things about the PR Manager, Ms. Luna, who was exceptional!

    Nov 27, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Ok overall

    The RIU Costa Mujeres is generally good overall if you’re looking for a reasonably priced family getaway in a quiet part of the Cancún area. The staff were very warm and welcoming and deserve a lot of credit. The grounds were very clean and well kept and the rooms were a pleasant surprise. Only knocks would be the overall quality of food and drinks were just ok - mass produced for quick service and large crowds. You won’t go hungry here but you won’t be blown away either. And hotel location is quiet and away from the hustle of Cancun but you feel a bit stuck if you want to go out and explore one day. Forced to grab an expensive cab or rent a car. Again overall wonderful kind staff and lovely property, but food and drinks just ok and good for families for a reasonably priced getaway. If you’re looking for a higher end experience maybe check out adult only resorts nearby.

    Nov 27, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Must go back!!

    Magnificent resort. Beautiful decorated and designed resort, especially the martini bar. Great restaurants, excellent food and great service. Friendly staff. Clean. Gorgeous beach with plenty of lounge chairs to choose from without needing to reserve ahead of time. I don’t usually go back to the same resort but Riu Palace is a must!!!

    Nov 27, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319