Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.

If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.


Location

Ocho Rios - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 65 miles

Property Information

Year Built: 2005
Total rooms: 901

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 12524 reviews
  • 4.0 star tripadvisor rating
    10 years later

    We travelled in February. 5 adults , 3 children. Stayed here about 10 years ago and was really looking forward to our return stay. Unfortunately it did not reflect our first visit. I love Jamaica but the hotel is now so much larger that it is has lost it's jamaica vibe. We had a great time, but it is quite rowdy now and not as friendly. There was no personal feel to it and just felt like any all inclusive resort. Rooms where nice, food good, weather was very windy for first week. Love Jamaica but would not return to this hotel, which is sad as it stole my heart on our first visit, Dunns river falls is a must, even with two 4 year olds.

    May 18, 2024
  • 5.0 star tripadvisor rating
    10/10

    i had a great time at riu ocho rios, just a reminder that it is not an all adults resort, there will be children there. and the elevators are small but everything was amazing!!!

    May 18, 2024
  • 5.0 star tripadvisor rating
    Champ 💙

    I recommend this hotel I would come back again soon! Housekeepers the best! Food the champ! RIU THE BEST!

    May 18, 2024
  • 5.0 star tripadvisor rating
    Excellent Service

    Whenever I go to Jamaica or return, I always stay at the RIU in Ocho Rios because the service, landscaping, cleanliness, and all the other amenities are outstanding. I always recommend the RIU in Ocho Rios to my friends, families, and co-workers. I stayed at other Hotels but I found the Riu in Ocho Rios to be one of the best places to vacation.

    May 17, 2024
  • 3.0 star tripadvisor rating
    Shout out to the Entertainment Team!❤️

    Holiday overall was generally positive and fun ROOMS: The housekeeping go above and beyond to look after the rooms. We had mould on our ceiling which we were told was due to a roofing problem. The housekeeping were quick to sort this issue. Our room also flooded which we were told was due to balcony door being left open so be sure to keep the door closed when leaving the room and keep the AC on to avoid a misty and damp room. Housekeeping was also prompt to resolve the issue with flooding. Although we were generally disappointed with rooms, we appreciated the service of the housekeeping team so a big shoutout to them. SERVING STAFF: Very unfriendly and unprofessional service. The female staff in particular were not very welcoming at all and I had a few personal runnings with staff myself due to their attitude and the why they spoke to guests. Out of 10 servers, you’d be lucky to have 1 nice server. There was only one person who stuck out to me which was a model of great seevice, her name was Natasha. She was smiley, friendly and very accommodating BAR STAFF: Great drinks and consistency with the bar. A lot of options for drinks and a few different bars which was great! Again, women generally less welcoming however the bar staff overall were hard working and very skilled. Overall pleased with the bar service, shout out to barman Tyrese who was great in the Sports Bar. ENTERTAINMENT TEAM: These guys were the foundation of my holiday. They were an amazing team and without a doubt hardworking. The individuals that stood out to me with great professionalism, fun and positive spirits were: Tonecia, Satty, Bubbles, Romaine and Kevonne (Birdman). I couldn’t fault their work and they are an absolute credit to their team. They went out their way to include me in activities, check in on my holiday and provide me with such a great experience. My sister struggles with socialising but took a special liking to Bubbles and Romaine who always put themselves out there and made her feel comfortable and laugh! Despite constant rehearsals, and a heavy work programme, these individuals upheld great standards and really make a difference to your holiday. The other entertainment staff I didn’t speak to as much until towards the end of my holiday but nonetheless were amazing workers and I saw them go above and beyond for guest experience and contact: RJ, Sabrina and Jay. RJ and Kevonne are absolute great hosts and really bring life to the evening shows. They are a solid pair when it comes to carrying the shows and deserve a lot of credit. Tonecia, Satty and Bubbles in particular were great models of entertainers for me and I felt a genuine close connection with the girls. I wanted to personally thank them for being a huge contribution for making my holiday experience. The entertainment team shows were amazing and they are very skilful, creative and energetic. From dancing, singing, acting and to fantastic hosting. They are all very talented. The entertainment program was great especially the Beach Bash, Silver Birds and the Jamaican dance show. Although wished it worked on a 2 week rota as after one week we’d already saw all the shows. I’m The team are a credit to the hotel and deserve a massive praise from their supervisors and managers and the hotel for their hard work and dedication. There are some important details the hotel needs to work on, but overall a good holiday.

    May 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319